Girl with the sunglasses was rude & had an attitude.
alyssa mae
rude and coughed in food constant
Atmosphere: 1
Food: 1
Service: 1
Garland Hudnall
Very poor service. I’m not sure if they were understaffed or just unorganized, but my experience was terrible. I placed an online order that was supposed to be ready at 8:30 PM. When I arrived at 8:40, my food was marked as “ready” in the app—but it wasn’t.
There was no one at the counter, and the store was empty, so I had to wait another 10+ minutes before finally calling the store just to get someone’s attention. When I finally got my food, they forgot my drink.
I live 15 minutes away and called the store 3-4 times after getting home, but no one answered. So, I had to drive all the way back. When I asked why no one picked up, the employee casually said, “Oh, I was out smoking,” with zero apology.
By the time I actually got everything I ordered, my food was cold. Horrible experience—I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Carlissia Adams
Horrible service lazy and rude
Atmosphere: 1
Food: 1
Service: 1
NAPA 1
Employees are extremely friendly and efficient and the food is great !!
Atmosphere: 5
Food: 5
Service: 5
Kaci Foster
My son asked me to pick up a footlong from Subway to eat after practice. I got one of those exclusive offers for any sub for $6.99. I started trying to order online at 6:30pm. With regular online orders not going through, I downloaded the app. No cards were working and believe me, I have money in the bank. ?♀️ Finally, at 8pm, I headed over to order in person because the coupon clearly stated, "For in-store orders, present coupon prior to ordering." She said she couldn't take the coupon because there was no code. I pulled up the coupon and showed her. She said she just took an online order before me. I showed her my phone and tried to place the order again. It didn't work. She told me to restart my phone. Then, she told me that I better hurry because they stop accepting orders at 8:30pm. After my phone came back on, I tried to order two more times. I showed her it wasn't working. I told her that I'm going to go to Taco Bell or McDonald's if I couldn't do my order at Subway. She said she couldn't take my order. I'm done. That is absolutely ridiculous. I'll see you in a few, McDonald's!!!
Atmosphere: 1
Food: 1
Service: 1
763kacif
My son asked me to pick up a footlong from Subway to eat after practice. I got one of those exclusive offers for any sub for $6.99. I started trying to order online at 6:30pm. With regular online orders not going through, I downloaded the app. No cards were working and believe me, I have money in the bank. 🤦♀️ Finally, at 8pm, I headed over to order in person because the coupon clearly stated, "For in-store orders, present coupon prior to ordering." She said she couldn't take the coupon because there was no code. I pulled up the coupon and showed her. She said she just took an online order before me. I showed her my phone and tried to place the order again. It didn't work. She told me to restart my phone. Then, she told me that I better hurry because they stop accepting orders at 8:30pm. After my phone came back on, I tried to order two more times. I showed her it wasn't working. I told her that I'm going to go to Taco Bell or McDonald's if I couldn't do my order at Subway. She said she couldn't take my order. I'm done. That is absolutely ridiculous. I'll see you in a few, McDonald's!!!
Michael Clark
The young lady that made my sandwich was very nice and helpful and friendly...if she sees this you were right about the Buffalo sauce,it was great!
Atmosphere: 3
Food: 5
Service: 5
Michael Cornwell
Nothing to say
Atmosphere: 1
Food: 2
Service: 1
Sir. Bags Alot
This place is completely ridiculous. I walked in, and the lady at the front counter said oh my gosh you have a customer. I ignored it and proceeded to the counter. I asked if I could buy a couple loaves of their bread she said no I was like so I can’t buy a couple loaves of your bread And she said no sandwiches only with which left me completely baffled because I love the subway bread I just didn’t want you all to make a sandwich. I wanted to make my own sandwich on Subway bread I’m sure there is a button that says just Bread they can make so much money off of just selling bread Goodness I just wanted some good bread to make a chicken Philly cheesesteak without all the preservatives. Oh yes, well I was walking out the door. I heard them making fun of me. Great service wonderful workers.
Girl with the sunglasses was rude & had an attitude.
rude and coughed in food constant
Atmosphere: 1
Food: 1
Service: 1
Very poor service. I’m not sure if they were understaffed or just unorganized, but my experience was terrible. I placed an online order that was supposed to be ready at 8:30 PM. When I arrived at 8:40, my food was marked as “ready” in the app—but it wasn’t.
There was no one at the counter, and the store was empty, so I had to wait another 10+ minutes before finally calling the store just to get someone’s attention. When I finally got my food, they forgot my drink.
I live 15 minutes away and called the store 3-4 times after getting home, but no one answered. So, I had to drive all the way back. When I asked why no one picked up, the employee casually said, “Oh, I was out smoking,” with zero apology.
By the time I actually got everything I ordered, my food was cold. Horrible experience—I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Horrible service lazy and rude
Atmosphere: 1
Food: 1
Service: 1
Employees are extremely friendly and efficient and the food is great !!
Atmosphere: 5
Food: 5
Service: 5
My son asked me to pick up a footlong from Subway to eat after practice. I got one of those exclusive offers for any sub for $6.99. I started trying to order online at 6:30pm. With regular online orders not going through, I downloaded the app. No cards were working and believe me, I have money in the bank. ?♀️ Finally, at 8pm, I headed over to order in person because the coupon clearly stated, "For in-store orders, present coupon prior to ordering." She said she couldn't take the coupon because there was no code. I pulled up the coupon and showed her. She said she just took an online order before me. I showed her my phone and tried to place the order again. It didn't work. She told me to restart my phone. Then, she told me that I better hurry because they stop accepting orders at 8:30pm. After my phone came back on, I tried to order two more times. I showed her it wasn't working. I told her that I'm going to go to Taco Bell or McDonald's if I couldn't do my order at Subway. She said she couldn't take my order. I'm done. That is absolutely ridiculous. I'll see you in a few, McDonald's!!!
Atmosphere: 1
Food: 1
Service: 1
My son asked me to pick up a footlong from Subway to eat after practice. I got one of those exclusive offers for any sub for $6.99. I started trying to order online at 6:30pm. With regular online orders not going through, I downloaded the app. No cards were working and believe me, I have money in the bank. 🤦♀️ Finally, at 8pm, I headed over to order in person because the coupon clearly stated, "For in-store orders, present coupon prior to ordering." She said she couldn't take the coupon because there was no code. I pulled up the coupon and showed her. She said she just took an online order before me. I showed her my phone and tried to place the order again. It didn't work. She told me to restart my phone. Then, she told me that I better hurry because they stop accepting orders at 8:30pm. After my phone came back on, I tried to order two more times. I showed her it wasn't working. I told her that I'm going to go to Taco Bell or McDonald's if I couldn't do my order at Subway. She said she couldn't take my order. I'm done. That is absolutely ridiculous. I'll see you in a few, McDonald's!!!
The young lady that made my sandwich was very nice and helpful and friendly...if she sees this you were right about the Buffalo sauce,it was great!
Atmosphere: 3
Food: 5
Service: 5
Nothing to say
Atmosphere: 1
Food: 2
Service: 1
This place is completely ridiculous. I walked in, and the lady at the front counter said oh my gosh you have a customer. I ignored it and proceeded to the counter. I asked if I could buy a couple loaves of their bread she said no I was like so I can’t buy a couple loaves of your bread And she said no sandwiches only with which left me completely baffled because I love the subway bread I just didn’t want you all to make a sandwich. I wanted to make my own sandwich on Subway bread I’m sure there is a button that says just Bread they can make so much money off of just selling bread Goodness I just wanted some good bread to make a chicken Philly cheesesteak without all the preservatives. Oh yes, well I was walking out the door. I heard them making fun of me. Great service wonderful workers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The subway in Smithers is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Outlaw
Always there, dining or taking my order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak & Cheese, Oatmeal Raisin, Tuna
Great deal
Parking: Parked at front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Great subs but same store no matter what city or state that you are
Atmosphere: 4
Food: 5
Service: 5
The place is clean, the people are nice and the food is great !
Atmosphere: 5
Food: 5
Service: 5
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