Worst experience ever, service was terrible, we finally gave up waiting on our food and just left. Unbelievable, how slow the staff was.
Atmosphere: 1
Food: 2
Service: 1
Michael McQueen
I had good experiences on my visit here but I can see this location having challenges. In the off season, they can get easily bogged down with orders as it’s not staffed as heavily in winter months, so it seams. It appears to be a licensed franchise of sorts as it doesn’t accept any order ahead or Starbucks app functions. Staff and products were on point for me, so no complaints there.
Vegetarian options: The impossible breakfast sandwich
Recommended dishes: Breakfast Sandwich
Bill Drewery
Perfect at the
Atmosphere: 5
Food: 5
Service: 5
Jude Murphy
Out of hot chocolate and all pastries and breakfast meals. Once we ordered it took 30 minutes to get our drinks. Would not
Atmosphere: 3
Food: 1
Service: 2
Tim Schilling
If you like waiting 30 minutes for coffee, then this is your place. With no real other options in the morning this is about it. Just bring your coffee and make it in the room. The quality is okay, nothing special. The issue they have is that no one seems to really want to take the register. there are a ton walking around and paper shuffling but only 1 register and the line never moves. Granted there are quite a few people ordering for several people but they need to have a few more on registers or have the ability to order mobile and pickup. 1 star for the location and 1 star because the people seem pretty friendly.
Atmosphere: 4
Food: 2
Service: 2
Kathryn K
Worst Starbucks I have ever visited!!! This one is licensed by snowshoe and well the quality and service suck, and that’s putting it nicely!Expect 30-60 min waits, for then to be out of a lot of things, and to advertise that they take Starbucks rewards and don’t! O and the prices have about a 25% upcharge. O want water, it’s not free here (even though it is at their other restaurants!). Have a dietary restriction - proceed with caution! Folks before me ordered non fat lattes. I asked for 1% milk for coffee since their creamers were “ask barista”. Was told they didn’t have nonfat/skim, 1% or 2% yet they were taking orders and making non fat lattes…
Atmosphere: 1
Food: 1
Service: 1
lauren lee
all baristas besides the cashier were racist and extremely rude. so. much. ATTITUDE! don’t know how management trains them but it doesn’t seem like they care at all, it’s a disgrace to call this place a starbucks I’ve never been treated like this at one.
daalai
It’s located in the middle of the snowshoe village. Not very many food options, but they offer the typical plant based milks as other stores. It’s definitely more expensive here. Like a typical latte is $6.50 and here it was $8.50
Jesse Caszatt
Unless you enjoy being terminated and forcibly relocated with no reason or explanation; and/or taking your business to a location that engages in this type of behaviour regularly, steer clear. Manager and baristas are great though. Try to avoid the snakes! ?
Atmosphere: 1
Food: 1
Service: 1
Oak Black
A mean young lady with a septum ring called me racial slurs! I do not enjoy being called the N word while I’m just trying to enjoy my coffee and breakfast. 0 stars if I could.
If you enjoy following all rules and procedures only to be terminated due to such a magnitude of incompetence that it warrants a National Geographic style documentary, this is the location for you!
Atmosphere: 1
Food: 1
Service: 1
Patti Duncan
Vegetarian options: Nice option with great drinks and service!!
Jack Shine
This is the far worst Starbucks on this planet, in fact if it’s a Starbucks because all the cups, utensils and napkins they are using are of Starbucks, upon asking why most of the items are not available, we were told that it’s not Starbucks.First of all Starbucks doesn’t franchise and calling themselves Starbucks is shame on them. Starbucks should really close this location in the first place. Customer service is a joke and it looks like a norm here. Starbucks take pride in their customer service but this particular Starbucks should receive minus million point on customer service. Rude and highly disrespectful and unprofessional, asking my wife for a SSID to prove that it’s her using her own CC. shame on you and shame on you for using Starbucks name. Please go ahead and fire everybody including the manager in the first place. Obnoxiously rudest people, please go and learn some etiquette or attend some classes where they teach you how to respect a another fellow human. We are customers and not some wild animals the way guy treating us. You should be close down and if the corporate is even bothered seeing this review and others than they should get the gist of it.
Worst experience ever, service was terrible, we finally gave up waiting on our food and just left. Unbelievable, how slow the staff was.
Atmosphere: 1
Food: 2
Service: 1
I had good experiences on my visit here but I can see this location having challenges. In the off season, they can get easily bogged down with orders as it’s not staffed as heavily in winter months, so it seams. It appears to be a licensed franchise of sorts as it doesn’t accept any order ahead or Starbucks app functions. Staff and products were on point for me, so no complaints there.
Vegetarian options: The impossible breakfast sandwich
Recommended dishes: Breakfast Sandwich
Perfect at the
Atmosphere: 5
Food: 5
Service: 5
Out of hot chocolate and all pastries and breakfast meals. Once we ordered it took 30 minutes to get our drinks. Would not
Atmosphere: 3
Food: 1
Service: 2
If you like waiting 30 minutes for coffee, then this is your place. With no real other options in the morning this is about it. Just bring your coffee and make it in the room. The quality is okay, nothing special. The issue they have is that no one seems to really want to take the register. there are a ton walking around and paper shuffling but only 1 register and the line never moves. Granted there are quite a few people ordering for several people but they need to have a few more on registers or have the ability to order mobile and pickup. 1 star for the location and 1 star because the people seem pretty friendly.
Atmosphere: 4
Food: 2
Service: 2
Worst Starbucks I have ever visited!!! This one is licensed by snowshoe and well the quality and service suck, and that’s putting it nicely!Expect 30-60 min waits, for then to be out of a lot of things, and to advertise that they take Starbucks rewards and don’t! O and the prices have about a 25% upcharge. O want water, it’s not free here (even though it is at their other restaurants!). Have a dietary restriction - proceed with caution! Folks before me ordered non fat lattes. I asked for 1% milk for coffee since their creamers were “ask barista”. Was told they didn’t have nonfat/skim, 1% or 2% yet they were taking orders and making non fat lattes…
Atmosphere: 1
Food: 1
Service: 1
all baristas besides the cashier were racist and extremely rude. so. much. ATTITUDE! don’t know how management trains them but it doesn’t seem like they care at all, it’s a disgrace to call this place a starbucks I’ve never been treated like this at one.
It’s located in the middle of the snowshoe village. Not very many food options, but they offer the typical plant based milks as other stores. It’s definitely more expensive here. Like a typical latte is $6.50 and here it was $8.50
Unless you enjoy being terminated and forcibly relocated with no reason or explanation; and/or taking your business to a location that engages in this type of behaviour regularly, steer clear. Manager and baristas are great though. Try to avoid the snakes! ?
Atmosphere: 1
Food: 1
Service: 1
A mean young lady with a septum ring called me racial slurs! I do not enjoy being called the N word while I’m just trying to enjoy my coffee and breakfast. 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you enjoy following all rules and procedures only to be terminated due to such a magnitude of incompetence that it warrants a National Geographic style documentary, this is the location for you!
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Nice option with great drinks and service!!
This is the far worst Starbucks on this planet, in fact if it’s a Starbucks because all the cups, utensils and napkins they are using are of Starbucks, upon asking why most of the items are not available, we were told that it’s not Starbucks.First of all Starbucks doesn’t franchise and calling themselves Starbucks is shame on them. Starbucks should really close this location in the first place. Customer service is a joke and it looks like a norm here. Starbucks take pride in their customer service but this particular Starbucks should receive minus million point on customer service. Rude and highly disrespectful and unprofessional, asking my wife for a SSID to prove that it’s her using her own CC. shame on you and shame on you for using Starbucks name. Please go ahead and fire everybody including the manager in the first place. Obnoxiously rudest people, please go and learn some etiquette or attend some classes where they teach you how to respect a another fellow human. We are customers and not some wild animals the way guy treating us. You should be close down and if the corporate is even bothered seeing this review and others than they should get the gist of it.
Atmosphere: 1
Food: 1
Service: 1
Great coffee and snacks ?
Atmosphere: 5
Food: 5
Service: 5
Gave me frozen potatoes in my wrap
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