KFC

Gateway Shopping Center, 23-A MacCorkle Ave, St Albans
(304) 727-0446

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It was not a pleasant experience, arrived at 12:06 p.m.. to pick up some lunch. I ordered a crispy whole wing meal to be told they only had one wing. Would I like something else. So I took the wing and drumsticks. I ordered a 3 pc tender as well. The chicken wasn't fresh. The biscuit was hard, and the tenders were dried out. This used to be my favorite KFC in my area. How do you not have fresh food at lunchtime?
Placed an online order. Arrived at the restaurant 10 minutes later, after the estimated pick up time. We were told they were waiting on tenders and it would be about 8 minutes. Several minutes after that we were told they didn't have any original recipe chicken breast done and we could wait 6 minutes or get different pieces of chicken. We opted to wait, which got us an eye roll from the employee. 5 minutes or so later we were told they would have crispy chicken ready in...
Always clean and well lit. Staff is kind and helpful. We ordered the two piece meal each. Added Mashed Potatoes & Cole Slaw. Realized we only get one side. But we ordered extra. This is more a corporate issue-but the biscuits are not what they used to be. Large and flaky. No more. We know prices are high but your biscuits were the best! Maybe you should go back to rolls? Just a thought. Maybe some ambiance in the dining room? Great meal tho-we were very pleased.Otherwise-Close...

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