My order was not correct. Icing was to be pink and blue swirl but were rainbow color instead. Both the cake and icing tasted like chemicals. Will not order anything else from this bakery.
Atmosphere: 2
Food: 1
Service: 2
David Wilson
The bakery is usually well stocked with relatively fresh items.
Karen Bragg
Excellent. Clean, stocked with beautiful , delicious looking desserts. deli clean and stocked well with meats and breads
Micki Morton-Ruppert
I will write this as I am currently waiting, now 45 mins for my pick up. This store is NEVER adequately staffed. The staff that does work are rude, loud and lacking customer service. The recent updates can't hide the moldy produce, or inconsistent stocking of product. If the store isn't adequately staffed, then cut back on number slots for clicklist so people are not waiting, now over an hour, on their groceries.
Tami Smith Lynch
The store is too small for the area it is serving. The parking lot is very small and always a mess and truly unsafe at times due to the amount of people trying to use it. The store is too small and outdated and in need of a good cleaning. The shelves are not big enough to keep items properly stocked for the amount of traffic that uses this location. The clicklist program there is need of major need of HELP and training or more employees. Kroger really needs to look into upgrading this location.
Lacey Gillespie
Waited 2+ hours for a clicklist from St. Albans Kroger with 3 kids in the car. Was told 4 times that it would be 20 minutes or that I was the next in line just to be left waiting. Will not ever use this Kroger again.
Jackie UntoHim
Dear Cashier; I know you don’t know me, but I am someone’s Aunt, Daughter, and Friend. You didn’t know that I have been battling some really bad stuff after four years of one thing after another. You didn’t know that sat in your parking lot for a long time before I could even get out of my car. You didn’t know....
Anna Marie Jones
The absolute worst customer service I’ve ever had. I was hung up on twice trying to get my daughters medicine filled. I wouldn’t recommend this pharmacy AT ALL!!!!!!!!
Save yourself the trouble.
David Shock
You can find about anything you need always fresh.
Lori Allen Richard
No buggies, poorly stocked shelves, not enough cashier's horrible parking situation. and rude employees.
too many empty shelves of needed items. lacks restocking.
Tammy Stringer-Smith
Most busy days there are no carts. If there are carts, there are no cashiers. Lots of days the shelves are bare. And lastly, there is never any service at the deli!
Darlene Dotson Smith
Didn't feel comfortable Maybe you need security walking through the store People were yelling at each other cursing each other even wheelchair customers cursing other wheelchair customers. Mothers screaming at their children. I thought at one time one guy was so angry with the lady he was with I was afraid they were going to get physical Was not a pleasant experience This location has serious issues with their customers
Sandra Burgess Patton
Service deck personnel (Amy) is rude, crude and curses like a sailor,, when ask for simple directions! After 25yrs of KROGER #725 shopping I shall never return, Kroger does not now have a monopoly in the Saint Albans area and shopping else where will suffice.
Jessica Angle
This place has gone downhill. Shelves aren’t stocked especially in the produce section.
My order was not correct. Icing was to be pink and blue swirl but were rainbow color instead. Both the cake and icing tasted like chemicals. Will not order anything else from this bakery.
Atmosphere: 2
Food: 1
Service: 2
The bakery is usually well stocked with relatively fresh items.
Excellent. Clean, stocked with beautiful , delicious looking desserts. deli clean and stocked well with meats and breads
I will write this as I am currently waiting, now 45 mins for my pick up. This store is NEVER adequately staffed. The staff that does work are rude, loud and lacking customer service. The recent updates can't hide the moldy produce, or inconsistent stocking of product. If the store isn't adequately staffed, then cut back on number slots for clicklist so people are not waiting, now over an hour, on their groceries.
The store is too small for the area it is serving. The parking lot is very small and always a mess and truly unsafe at times due to the amount of people trying to use it. The store is too small and outdated and in need of a good cleaning. The shelves are not big enough to keep items properly stocked for the amount of traffic that uses this location. The clicklist program there is need of major need of HELP and training or more employees. Kroger really needs to look into upgrading this location.
Waited 2+ hours for a clicklist from St. Albans Kroger with 3 kids in the car. Was told 4 times that it would be 20 minutes or that I was the next in line just to be left waiting. Will not ever use this Kroger again.
Dear Cashier; I know you don’t know me, but I am someone’s Aunt, Daughter, and Friend. You didn’t know that I have been battling some really bad stuff after four years of one thing after another. You didn’t know that sat in your parking lot for a long time before I could even get out of my car. You didn’t know....
The absolute worst customer service I’ve ever had. I was hung up on twice trying to get my daughters medicine filled. I wouldn’t recommend this pharmacy AT ALL!!!!!!!! Save yourself the trouble.
You can find about anything you need always fresh.
No buggies, poorly stocked shelves, not enough cashier's horrible parking situation. and rude employees.
Restaurantji Recommends
too many empty shelves of needed items. lacks restocking.
Most busy days there are no carts. If there are carts, there are no cashiers. Lots of days the shelves are bare. And lastly, there is never any service at the deli!
Didn't feel comfortable Maybe you need security walking through the store People were yelling at each other cursing each other even wheelchair customers cursing other wheelchair customers. Mothers screaming at their children. I thought at one time one guy was so angry with the lady he was with I was afraid they were going to get physical Was not a pleasant experience This location has serious issues with their customers
Service deck personnel (Amy) is rude, crude and curses like a sailor,, when ask for simple directions! After 25yrs of KROGER #725 shopping I shall never return, Kroger does not now have a monopoly in the Saint Albans area and shopping else where will suffice.
This place has gone downhill. Shelves aren’t stocked especially in the produce section.
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