I geuss it's realy hard to hear what people order.
G B
Typical Taco Bell, service and getting your order correctly is awful and needs improvement.
Food: 3
Service: 1
Allison Carpenter
Nastiest Taco Bell I’ve ever been to. There was unflushed toilets with shit sprayed everywhere, tables were u wiped with crumbs everywhere, drink station was flooding, we even ordered a freeze which they never gave us so we waited at the counter for at least 5 minutes while they were all standing their ignoring us. Hate it here
Justin Wiley
They open at 9:30 not 9am
Atmosphere: 1
Food: 3
Service: 1
Kassi Cremeans
I’ve been to Taco Bell every week for three days a week every time I seem to go to the Saint Albans, West Virginia, Taco Bell I never can get what I ordered or never can get it right I called them to complain to ask them if they can give me a refund or give me my food right correctly, no answer. No one answers the phone there. Unbelievable how prices have went up and beef burrito now is five something so I would like for my food to be right Taco Bell if you’re going to raise the prices and get your workers in line
Atmosphere: 3
Food: 1
Service: 3
HvyMetal
Whatever you do don’t go through the drive-through here they are slower than molasses in the winter. It is nothing to wait 20 minutes at times.
Ezra Roberson
Food is pretty good. I give it a overall B. The driver thur is made crazy. They get the food out to u pretty fast. I didn't notice this one to be as cold inside as a few others
Well, I have to give 1 star. Slow customer service. Poor taste in meat on tacos and my Mexican pizza along with no refried beans on it. Called 4 times to let them know the meat tasted horrible and they answer and hang up. No more Saint Albans next time South Charleston.
zachary butler
Honestly the food is good, they just never take the time to double check the orders. They always forget something.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Grilled Cheese Burrito
Jordyn Scarberry
Ordered two burritos, I have to take the contents out of the burritos because I cannot eat gluten. Well just look at the pic ?? basically nothing in the burrito lmao
This location is hotter than the sweltering temperatures outside every time I visit! The food is good and the service has gotten better but jeez it's literally an oven inside. I saw a young man with his head down on the table with a drink and he looked as tho no he was about to faint. I'm not sure but I think he worked there. They did all that remodeling and it's so uncomfortable that you can barely stand to wait for the food. No wonder they can't keep employees.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Quesadilla, Nacho Bell Grande Nachos Supreme
Loretta Lovejoy
Dining room is never clean service is great and the food is great
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Quesadilla, Nacho Bell Grande Nachos Supreme
Sarah Williams
Went through the drive thru and the manager decided to have a coaching session with the employees while they made our food. The chalupa shells were like boot leather and you could barely bite into them and the inside of the shells barely had any product. Brought the food back, the entire order and the drive thru employee acted as though it were gonna be a big deal.to replace our food with something edible. Finally we were given fresh food but they did not want to remake the other tacos that were now soggy in the bag and we insisted that they do so because it was not our fault.we had to drive back. Finally they replaced the entire order without one apology. No consideration of my gas and time to return over something that could have easily been avoided.Management should have waited till 3 to do his coaching, it was after 1am when we visited. I have worked in retail and fast food and I know it's hard when places barely ever close but there was also no other vehicle behind of us. The customers were not taken into consideration
I geuss it's realy hard to hear what people order.
Typical Taco Bell, service and getting your order correctly is awful and needs improvement.
Food: 3
Service: 1
Nastiest Taco Bell I’ve ever been to. There was unflushed toilets with shit sprayed everywhere, tables were u wiped with crumbs everywhere, drink station was flooding, we even ordered a freeze which they never gave us so we waited at the counter for at least 5 minutes while they were all standing their ignoring us. Hate it here
They open at 9:30 not 9am
Atmosphere: 1
Food: 3
Service: 1
I’ve been to Taco Bell every week for three days a week every time I seem to go to the Saint Albans, West Virginia, Taco Bell I never can get what I ordered or never can get it right I called them to complain to ask them if they can give me a refund or give me my food right correctly, no answer. No one answers the phone there. Unbelievable how prices have went up and beef burrito now is five something so I would like for my food to be right Taco Bell if you’re going to raise the prices and get your workers in line
Atmosphere: 3
Food: 1
Service: 3
Whatever you do don’t go through the drive-through here they are slower than molasses in the winter. It is nothing to wait 20 minutes at times.
Food is pretty good. I give it a overall B. The driver thur is made crazy. They get the food out to u pretty fast. I didn't notice this one to be as cold inside as a few others
Parking: Parking is a little limited
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla, Tacos, Ground Beef Burrito, Taco Supreme, Nacho Fries
Well, I have to give 1 star. Slow customer service. Poor taste in meat on tacos and my Mexican pizza along with no refried beans on it. Called 4 times to let them know the meat tasted horrible and they answer and hang up. No more Saint Albans next time South Charleston.
Honestly the food is good, they just never take the time to double check the orders. They always forget something.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Grilled Cheese Burrito
Ordered two burritos, I have to take the contents out of the burritos because I cannot eat gluten. Well just look at the pic ?? basically nothing in the burrito lmao
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
My favorite Taco Bell. Always get it correct ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Quesadilla, Tacos, Ground Beef Burrito, Soft Taco, Guacamole, Chips and Nacho Cheese Sauce
This location is hotter than the sweltering temperatures outside every time I visit! The food is good and the service has gotten better but jeez it's literally an oven inside. I saw a young man with his head down on the table with a drink and he looked as tho no he was about to faint. I'm not sure but I think he worked there. They did all that remodeling and it's so uncomfortable that you can barely stand to wait for the food. No wonder they can't keep employees.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Quesadilla, Nacho Bell Grande Nachos Supreme
Dining room is never clean service is great and the food is great
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Quesadilla, Nacho Bell Grande Nachos Supreme
Went through the drive thru and the manager decided to have a coaching session with the employees while they made our food. The chalupa shells were like boot leather and you could barely bite into them and the inside of the shells barely had any product. Brought the food back, the entire order and the drive thru employee acted as though it were gonna be a big deal.to replace our food with something edible. Finally we were given fresh food but they did not want to remake the other tacos that were now soggy in the bag and we insisted that they do so because it was not our fault.we had to drive back. Finally they replaced the entire order without one apology. No consideration of my gas and time to return over something that could have easily been avoided.Management should have waited till 3 to do his coaching, it was after 1am when we visited. I have worked in retail and fast food and I know it's hard when places barely ever close but there was also no other vehicle behind of us. The customers were not taken into consideration
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Double Stacked Taco, Soft Taco, Mtn Dew Baja Blast Freeze
Good but they forget stuff sometimes.
Atmosphere: 5
Food: 5
Service: 5
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