McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
5950 Webster Rd, Summersville
(304) 872-2883
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
left without my food or a refund after waiting for over 20 minutes for 3 Mc doubles and a sweet tea. I hope they enjoy loosing customers for crappy service
They rarely get the orders right. I ordered a quarter pounder with cheese, with tomatoes and mayo no onion. what I got was a bun with a slab of meat an lettuce. I am sooooooo tired of this!
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's, a well-known fast-food chain, continues to receive mixed reviews from customers. Some have experienced issues with order accuracy and staff responsiveness, while others have noted the increasing reliance on automation, leading to a less personalized dining experience. The restaurant's kid-friendliness has also been a topic of discussion, with some customers expressing concerns about the overall customer-centric approach.
Recent customer reviews highlight both positive and negative experiences. The manager's behavior was described as rude and disrespectful by one customer, but the supervisor's response was praised for being respectful and understanding. Another customer expressed frustration with the long service times and issues with forgotten orders, suggesting that the management team needs to address these concerns. Additionally, a customer was dissatisfied with the quality of the iced tea, stating that it was made "like water" and had an undesirable taste.
Despite these mixed reviews, the restaurant continues to maintain a strong presence in the community, offering a familiar and convenient dining experience for customers.