Wendy's
60 Woodward Drive, Sutton
(304) 765-7192
Recent Reviews
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Missed my ranch dip i asked for, but when I went Inside and asked they apologized and gave me two!
I frequent this location when traveling and can say most of those the service has been really good. I wanted to point out Caleb who was working the drive-thru today (we came through at 4:48PM) truly was awesome. It’s rare that you come across a fast food employee who isn’t trying to rush you or comes off pushy. He was patient while taking our order which is always a plus especially when driving with a little one who can’t make up their mind and changes at the last second.
The part though that was going beyond for what most see as the average mood or personality of a young fast food employee, was the fact that he genuinely asked about our day, talked about the weather and made conversation while taking my payment. He certainly came off as an employee who enjoyed their job. Even my teenage son noticed and made a comment. So awesome job Caleb and continue to keep that awesome attitude!
My Wendy's experience was above average. I truly appreciate the attention to detail. My Son of Baconator was a 4 out of 5. I wish the meat was warmer, but otherwise delicious. Definitely give them a try if you're in the area. The restaurant, bathroom, and parking lot were clean.
Staff is friendly, food is fresh, dining area is quiet and welcoming. Adorable fireplace and seating area!
The fries were burnt the girl in the window was so rude not a great attitude they forgot most of our food
Just drive by it
People working there seemed to be motivated, friendly, and efficient.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Sausage Biscuit
Need to pick it up and get with it here! The food was decent everything else along with staff needs major improvement, and the 2.00 reward on app was not honored at all when letting the girl know she shrugged! NICE THANKS UR WELCOME TOO!!! Thats after waiting 20 minutes with line backed up for food in drive thru, not once this makes twice! Oh yeah and after all that we are outta ice heres ur drink, have nice day! I work in fast pace my self in similar job, not tolerable in my drive thru!!! Do better please!!!!!
Atmosphere: 1
Food: 3
Service: 2
Food is always fresh here. They can be Fairley slow depending on what time of day you visit.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Taco Salad, French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Biggie Bag, Cheese Fries, Baconator, Crispy Chicken Sandwich, Double Stack, Spicy Chicken Sandwich, Jr Cheeseburger, Dave's Double
Google said they open at 6:30am but at 9am the doors were all still locked and there's nothing stating different hours for their lobby. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When looking for fast food burger joints, Wendy's is the best.
Atmosphere: 5
Food: 5
Service: 5
This was one of the nicer Wendy's I have been to. Food came out hot!
Parking: Plenty of parking next door for people hauling trailers
Recommended dishes: French Fries, Baconator
Very concerned about the cleanliness of the place. The staff was not very professional. Looked like a bunch of young people that could care less about good service. The lady that gave us our order looked at us like we were not allowed to ask any questions or for any additional condiments. She must have been having a bad day. The place was very cold.
Atmosphere: 1
Food: 3
Service: 2
The biggie bag is about the best deal out there!
Atmosphere: 3
Food: 4
Service: 3
Wendy's is usually great, but the last few times, the app rewards system has been down and we've noticed the restaurant has seemed to be on the dirty side ? customer service is usually good, if you get the regular workers that "want" to be there...
Atmosphere: 2
Food: 3
Service: 4
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