Dairy Queen Grill & Chill

2710 Grand Central Ave, Vienna
(304) 295-7609

Recent Reviews

Sort by
Ashley Greene

Drove 30 minutes specifically to grab DQ. Was 8pm when I arrived, voicemail says they close at 9:30 pm, google says they close at 9pm, someone answered the phone and said they close at 8pm. Hope they fix their hours.

Atmosphere: 1

Food: 1

Service: 1

Penny Doty

I had a bad experience, but the General Manager was absolutely amazing, very apologetic, and kind and cared..People please give this store another chance, he's trying so hard, thank you. He takes care of problems, he does , he listens.

Atmosphere: 5

Food: 5

Service: 5

Ari Linee'

Went through the drive thru here and all of the lights were turned off even though they were hours from closing. There were no cars in the drive thru because the place looked closed and they were conveniently “out” of everything I tried to order. The kids working were also quite rude. Definitely will NOT be visiting this location again.

Atmosphere: 1

Food: 1

Service: 1

Outback Bob

The staff were friendly and polite, food was well prepared

Atmosphere: 5

Food: 5

Service: 5

Jeff Morlan

This place looks dirty behind the counter , one employee burped out loud while working and wiped sweat off of their forehead with the back of their hand , kitchen is over crowded about 8 cars in the drive through lane and I seen 3 employees not enough people working in a busy restaurant I left without ordering I was not going to eat there wondering how dirty the hands were that was handling my food I turned around and left before ordering. I think that employees should wear plastic gloves when handling food.

Atmosphere: 1

Service: 1

Guillermo Muniz

It sucks! We couldn't get the things we ordered! And this was in the middle of the day! You guys have got to get it together...

Atmosphere: 1

Food: 1

Service: 3

tumble 99

It's a dairy Queen, not high quality, but never really has been.

Atmosphere: 3

Food: 3

Service: 3

Hemmid

Do not go here, they have a roach problem and the inside of the building smells like garbage.

Atmosphere: 1

Food: 1

Service: 1

M Buk

This location was dirty. Every table dirty with staff loitering.

Atmosphere: 1

Food: 5

Service: 1

Teresa Moore

Good ice cream and very eager to learn workers

Atmosphere: 4

Food: 4

Service: 3

Randall Thompson

Great place to stop at on hot day!

Atmosphere: 5

Food: 5

Service: 5

Jessie Dennison

Went to this location twice in the past two weeks and both times my order was wrong....
First order was a small reese's blizzard with peanut butter sauce- no peanut butter sauce was in the blizzard
Second order I went inside and ordered had to repeat myself 4 times and have it remade 3 times for it to still not be right - small cup of chocolate with cone coding and peanut butter sauce cost me over $5.00 since it was rang in wrong and each time there was either the wrong ice cream no peanut butter sauce or no come coding.....
I love to leave good reviews for places but as a former employee of a different location I know how these are supposed to be made and if you going to charge someone almost a dollar for come coding and another dollar for peanut butter sauce it better be on there.....
At this point I'm not going back to this location

Atmosphere: 2

Food: 1

Service: 1

Melanie

Went through the drive thru , and the food was wrong twice , but the young man was very nice , and that made it way better . The food was hot and that was a plus as well !

Food: 4

Service: 5

Stephanie Shay

Had a Lil wait.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Strips, Hamburger, Ice Cream Cake, Original Cheeseburger

Joelle Rsheed

Horrible! Won’t be back! The people suck food suck it took them 3 try’s to get my order right. they look like they don’t like to be there. I tried to get in the lobby at 8:49 doors locked already. This is not good service and won’t be spending my money here. Good luck Dairy Queen!!

Atmosphere: 1

Food: 1

Service: 1

Loading...