I've been going to Subway for a while now but this was the worst experience ever.
OK I understand your internet and card payment system was down. OK I understand you couldn't just let me walk away with a free 6" BMT. OK I understand the only way out of this situation was for me to walk out into the snow, get to an ATM and pay the $3.50 withdrawal fee. But why did the staff acted like it was my fault all along? And why were they talking about me in the 3rd person like I couldn't hear them? "He went to the bathroom". "He's gonna have to get some cash now".
I am sure they are good people but someone needs to train their people skills.
BTW, the sandwich was good (even though I had to pay $3.5 more for it).
Atmosphere: 1
Food: 4
Service: 1
matthew kennedy
Stopped by for lunch today and was impressed with the service. I think the guys name was Brian and he made the food so nice and it means a lot to me whenever it looks pretty before you eat it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Brittany Southerly
Let’s talk about the Cashier that seen my husbands ring on his finger and still proceeded to try to get his contact information. Didn’t realize that subway was the place for this kind of thing. Hunny you should try tinder and next time pick a man that’s not going to tell his wife. Smh do freaking better!!
Atmosphere: 1
Food: 1
Service: 1
Misty Corley
Who ever the pencil pusher is that decided it would be a good idea to remove shredded mozzarella cheese from the choices was a bad idea. How does one have a pizza sub without the cheese? An even better idea is to “upcharge” me to substitute the sliced mozzarella because YOU removed the shredded mozzarella. You have to use twice the sliced to even come close to having enough cheese. Not happening! Lost business over cheese! Might wanna think about putting shredded mozzarella cheese back in the menu!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Lay’S Classic
Andrew Frye
Bread not cooked fully very
Atmosphere: 4
Food: 1
Service: 5
Frank Linger
Deli ham on my sub was some of the best I've eaten!
Atmosphere: 4
Food: 5
Service: 5
Edward Krivoniak
The counter person made my sandwich exactly to my specifications. A real pleasure to deal with.
Atmosphere: 5
Food: 5
Service: 5
Deborah H
We stopped here 2 days for a quick lunch while visiting the area. The store was super clean and inviting. Our subs were very good. So glad we ate here both times.
Amanda Rahman
Beware! You might have a better time if you look like a local, if you know what I mean. Extremely rude staff. Can I have my foot long wrapped as two six inches? "We don't do that here" And more comments. Wildest treatment we've ever received at any restaurant. Just stay far away.
Kristi Roton
Usually this place is pretty good but tonight, because of the other Subway in Weston being closed due to no air condition, it was horrible. I actually cut the sides of my mouth on the bread because it was so hard, after my husband having to wait 10 minutes for fresh bread to be made. Seriously ridiculous!! I dont blame the employee since he seemed overwhelmed. I blame the other Subway for not being open.
Had early dinner with my granddaughter and we did homework. Friendly service and delicious sandwich and wrap as always 😋
Donna Zornes
Had early dinner with my granddaughter and we did homework. Friendly service and delicious sandwich and wrap as always ?
alysa Savage-Thompson
Iv never had a bad experience here before so I was surprised when they couldn’t make a subway melt sandwich with added Buffalo chicken it’s not that but they complained the whole time how I was asking for it really nice and they said It was because of covid then put Mayo on it then toasted it not gonna lie I got sick eating it threw out the other half and I had a huge order too I was ordering for like 8 people but I’m always nice and they both girl and guy were super rude the whole time even ignored me while I was trying to order and messed up the other sandwiches maybe it was a bad day but still shouldn’t give someone food poising just cause your having a bad day not cool
I've been going to Subway for a while now but this was the worst experience ever.
OK I understand your internet and card payment system was down. OK I understand you couldn't just let me walk away with a free 6" BMT. OK I understand the only way out of this situation was for me to walk out into the snow, get to an ATM and pay the $3.50 withdrawal fee. But why did the staff acted like it was my fault all along? And why were they talking about me in the 3rd person like I couldn't hear them? "He went to the bathroom". "He's gonna have to get some cash now".
I am sure they are good people but someone needs to train their people skills.
BTW, the sandwich was good (even though I had to pay $3.5 more for it).
Atmosphere: 1
Food: 4
Service: 1
Stopped by for lunch today and was impressed with the service. I think the guys name was Brian and he made the food so nice and it means a lot to me whenever it looks pretty before you eat it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Let’s talk about the Cashier that seen my husbands ring on his finger and still proceeded to try to get his contact information. Didn’t realize that subway was the place for this kind of thing. Hunny you should try tinder and next time pick a man that’s not going to tell his wife. Smh do freaking better!!
Atmosphere: 1
Food: 1
Service: 1
Who ever the pencil pusher is that decided it would be a good idea to remove shredded mozzarella cheese from the choices was a bad idea. How does one have a pizza sub without the cheese? An even better idea is to “upcharge” me to substitute the sliced mozzarella because YOU removed the shredded mozzarella. You have to use twice the sliced to even come close to having enough cheese. Not happening! Lost business over cheese! Might wanna think about putting shredded mozzarella cheese back in the menu!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Lay’S Classic
Bread not cooked fully very
Atmosphere: 4
Food: 1
Service: 5
Deli ham on my sub was some of the best I've eaten!
Atmosphere: 4
Food: 5
Service: 5
The counter person made my sandwich exactly to my specifications. A real pleasure to deal with.
Atmosphere: 5
Food: 5
Service: 5
We stopped here 2 days for a quick lunch while visiting the area. The store was super clean and inviting. Our subs were very good. So glad we ate here both times.
Beware! You might have a better time if you look like a local, if you know what I mean. Extremely rude staff. Can I have my foot long wrapped as two six inches? "We don't do that here" And more comments. Wildest treatment we've ever received at any restaurant. Just stay far away.
Usually this place is pretty good but tonight, because of the other Subway in Weston being closed due to no air condition, it was horrible. I actually cut the sides of my mouth on the bread because it was so hard, after my husband having to wait 10 minutes for fresh bread to be made. Seriously ridiculous!! I dont blame the employee since he seemed overwhelmed. I blame the other Subway for not being open.
Restaurantji Recommends
Awesome customer service
Had early dinner with my granddaughter and we did homework. Friendly service and delicious sandwich and wrap as always 😋
Had early dinner with my granddaughter and we did homework. Friendly service and delicious sandwich and wrap as always ?
Iv never had a bad experience here before so I was surprised when they couldn’t make a subway melt sandwich with added Buffalo chicken it’s not that but they complained the whole time how I was asking for it really nice and they said It was because of covid then put Mayo on it then toasted it not gonna lie I got sick eating it threw out the other half and I had a huge order too I was ordering for like 8 people but I’m always nice and they both girl and guy were super rude the whole time even ignored me while I was trying to order and messed up the other sandwiches maybe it was a bad day but still shouldn’t give someone food poising just cause your having a bad day not cool
Fast and friendly service. Highly recommended
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