The entire chain needs to let people know they aren’t doing wraps anymore. I got a turkey bacon avocado wrap and it’s on a flatbread. When I called them and said this isn’t a wrap, they said that’s the way they do wraps now. No tortillas.
Cookie Smith
The subs were “sub” par , hardly any meat on them and the sandwich artist was so slow making them. Her coworker stood there and cleaned up the veggies instead of helping her make the subs. We also had a question about the app and neither one could answer, “we weren’t trained on the app.” Not the best experience.
Marla Redman
Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Taylor
While most of the staff at this establishment are generally nice, my co-workers and I have had multiple horrible experiences with the female manager. She is constantly rude to both the customers and employees, providing some of the worst food service I've ever had.
Atmosphere: 1
Food: 2
Service: 1
Rose Lemley
Food always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Steve Bee
Stopped to try two new items: 1) Auntie Ann's footlong pretzel. (2) Footlong Dipper.
First, I'm an Auntie Ann's foodie addict. Their pretzels are the best and they're brushed with butter and then salted. This pretzel tasted like bread and had the same consistency. It looked like water was used to stick very little salt, and no butter. Quite frankly, it tasted like cr... Auntie Ann's should pull their name off of this garbage "pretzel".
Second: A flatbread was stuffed with only 4 larger pieces of pepperoni and a dribble of cheese that I had to search for to even see. No dipping sauce was offered. I was offered honey dipping sauce for the pretzel, which I declined, as I'm diabetic. Nothing was offered for the pepperoni "dipper".
It's rare that I give such a low score, but this food deserves it. Don't waste your money. And, shame on Auntie Ann's Corp. for allowing this to have their name on it.
Atmosphere: 5
Food: 1
Service: 5
Alex Pak
Great location for road trip stop along I-79 north, near WVU. Friendly staff, good quality sandwiches Lovely view of town from window seats.
Atmosphere: 5
Food: 5
Service: 5
james nelson
Horrible service and unclean atmosphere took forever to get
Atmosphere: 1
Food: 1
Service: 1
Anthony Amato
I picked up an online order. There was specific instructions to "put the sauce on the side." The sandwich artist not only provided 2 containers of sauce on the side, but THEY ALSO PUT SAUCE ON THE SANDWICH! Now it's several hours later, when I'm done working, and I have a soggy disaster. I work 16 hours shifts and only get to eat once a day. I look forward to this meal and it sucked.I called the store to suggest that next time they don't put sauce on the sandwich if someone asks for "sauce on the side" and the guy said, "Hey, come fill out an application and you can start making your own subs" and hung up.All of my phone calls are recorded. I would appreciate the owner or regional manager giving me a call so I can share the phone call recording.Terrible meal, worse customer service.
Atmosphere: 1
Food: 1
Service: 1
Kris Kris
I’d give zero stars if I could. The absolute worst Subway location in Morgantown. Terrible food, awful customer service and incompetent management. Save your time and money.
Clean fast food as expected. Clean restroom. Entrance to parking lot is small but I'd come back.
Atmosphere: 5
Food: 5
Service: 5
Janice w
Horrible experience, ordered on the app for pickup food was cold not toasted husband had to eat his sub in a bowl cause the bread had fallen apart. When he asked for his food inside the employee pointed to the food and walked away. When i reached out to subway the way the owner decided to "make it right" with us was to advise us they are talking to their team about it. We will find a new subway even though this ones closer
Atmosphere: 1
Food: 1
Service: 1
Melanie Zinn
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Emily Christoff
Parking: Shared parking lot with plenty of spaces.
The entire chain needs to let people know they aren’t doing wraps anymore. I got a turkey bacon avocado wrap and it’s on a flatbread. When I called them and said this isn’t a wrap, they said that’s the way they do wraps now. No tortillas.
The subs were “sub” par , hardly any meat on them and the sandwich artist was so slow making them. Her coworker stood there and cleaned up the veggies instead of helping her make the subs. We also had a question about the app and neither one could answer, “we weren’t trained on the app.” Not the best experience.
Disgusting.
Atmosphere: 1
Food: 1
Service: 1
While most of the staff at this establishment are generally nice, my co-workers and I have had multiple horrible experiences with the female manager. She is constantly rude to both the customers and employees, providing some of the worst food service I've ever had.
Atmosphere: 1
Food: 2
Service: 1
Food always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Stopped to try two new items:
1) Auntie Ann's footlong pretzel.
(2) Footlong Dipper.
First, I'm an Auntie Ann's foodie addict. Their pretzels are the best and they're brushed with butter and then salted. This pretzel tasted like bread and had the same consistency. It looked like water was used to stick very little salt, and no butter. Quite frankly, it tasted like cr...
Auntie Ann's should pull their name off of this garbage "pretzel".
Second: A flatbread was stuffed with only 4 larger pieces of pepperoni and a dribble of cheese that I had to search for to even see. No dipping sauce was offered. I was offered honey dipping sauce for the pretzel, which I declined, as I'm diabetic. Nothing was offered for the pepperoni "dipper".
It's rare that I give such a low score, but this food deserves it. Don't waste your money. And, shame on Auntie Ann's Corp. for allowing this to have their name on it.
Atmosphere: 5
Food: 1
Service: 5
Great location for road trip stop along I-79 north, near WVU. Friendly staff, good quality sandwiches Lovely view of town from window seats.
Atmosphere: 5
Food: 5
Service: 5
Horrible service and unclean atmosphere took forever to get
Atmosphere: 1
Food: 1
Service: 1
I picked up an online order. There was specific instructions to "put the sauce on the side." The sandwich artist not only provided 2 containers of sauce on the side, but THEY ALSO PUT SAUCE ON THE SANDWICH! Now it's several hours later, when I'm done working, and I have a soggy disaster. I work 16 hours shifts and only get to eat once a day. I look forward to this meal and it sucked.I called the store to suggest that next time they don't put sauce on the sandwich if someone asks for "sauce on the side" and the guy said, "Hey, come fill out an application and you can start making your own subs" and hung up.All of my phone calls are recorded. I would appreciate the owner or regional manager giving me a call so I can share the phone call recording.Terrible meal, worse customer service.
Atmosphere: 1
Food: 1
Service: 1
I’d give zero stars if I could. The absolute worst Subway location in Morgantown. Terrible food, awful customer service and incompetent management. Save your time and money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean fast food as expected. Clean restroom. Entrance to parking lot is small but I'd come back.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience, ordered on the app for pickup food was cold not toasted husband had to eat his sub in a bowl cause the bread had fallen apart. When he asked for his food inside the employee pointed to the food and walked away. When i reached out to subway the way the owner decided to "make it right" with us was to advise us they are talking to their team about it. We will find a new subway even though this ones closer
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Parking: Shared parking lot with plenty of spaces.
Atmosphere: 4
Food: 5
Service: 4
Excellent service
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