for quality, yes. for timeliness.... not a chance. 20 minutes waiting on a hot caramel coffee and still no drink.... one Barista for a busy saturday is absurd. if no staff, owners should step up. poor girl looks like shes about to have a mental break down. this saddens me.
Tori Marie
Do not support this business.Horrible service and all 3 drinks I got were not good! The caramel apple smoothie was watery and had no sugar whatsoever and we wanted to exchange it for something half way decent and they made us pay half for a terrible tasting peanut butter smoothie that was hot and nasty. The cashier and baristas had no respect, 0 customer service, terrible personality. 7-10 dollars for a drink. Goodluck to them.
Atmosphere: 1
Food: 1
Service: 1
Rowan Berisford
I got a lemonade here it was very good. The other drinks looked and smelled very good. It was very quick too.
Atmosphere: 5
Food: 5
Service: 5
Angelo
Saw so many positive reviews & was really looking forward to trying it out. It was honestly the worst food I’ve ever paid for. $14 for this. Soup tasted like it was from a can, grilled cheese was burnt to a crisp on both sides. So disappointing.
Atmosphere: 3
Food: 1
Service: 1
Audrey Moore
Paid $10 for a Turkey sandwich that literally had ONE piece of turkey in it. I’m not exaggerating. What a rip off. Got an iced latte that I couldn’t even taste the coffee. Once ordered a shot of espresso… they didn’t even pull it fresh. It was already made and handed to me luke warm. If they put the same effort into their food and coffee they way they do all the games and kitschy decor, they’d get my business. Never again. What an obscene waste of cash. This wasn’t once, I’ve been ripped off by their lake luster food and drinks multiple, multiple times. I’m the idiot for thinking it would somehow magically be worth the money if I gave it another chance. Over it.
Atmosphere: 3
Food: 1
Service: 2
Jesse Coffey
Cool spot, hot coffee, good food. Stopped on my way home from a road trip.
kiera b
the best latte i’ve ever had and the employee was so sweet and helpful!! the cold foam was soooo good and it had a really generous amount. they had a giant menu you can def find something you want and a lot of sugar free options which was so nice
Atmosphere: 5
Food: 5
Service: 5
Tim Bednarzik
Good food, good atmosphere, excellent service. We try to stop there every time we're in Wheeling.
Atmosphere: 5
Food: 4
Service: 5
BLACK DAWN
Waited 20+ mins for a frappe other people where served before me even though I ordered 1st good coffee but not very good service
Atmosphere: 5
Food: 5
Service: 1
Melena Runewicz
I think they have the best coffee in the area, but for some reason when certain people are working, the prices go up an extra $2-3. I order the same thing every single day and it’s $8, today it was almost $11. When I asked the cashier how come, she said I ordered cold foam.. once again, I order every day… not worth $11.
The food was really good, the atmosphere was pleasant enough with fun games at the tables to keep you occupied. The service was ok.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Waffles
Chance Funari
The staff was very nice. The waffle flights were great, and coffee flights looked delicious but never got any. Seems like they are short staffed sometimes, but it usually doesn't get too busy at once. I love the games they have and the atmosphere. It has a very home-like vibe and local cozy vibe.
Dietary restrictions: Have healthy meals and healthy-focused choices like salad, wraps, etc.
Parking: Street parking, can get crowded.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Waffles
LeeAnn Chimley Benden
I had a wrap that was just one small piece - one slice of meat and one slice of cheese and tomato - a sprig of lettuce…not even sure of price but ridiculous to serve.
Sarah Henwood
We were there a few months ago. We were so excited to try it because we follow it on Facebook and see all the fancy drinks and awesome flights. Our experience was awful. First, I was confused. I wanted something more food sweet than drink sweet. I searched the display pictures at the counter for any of the fancy things shared on Facebook. I saw only plain drinks. Keep in mind we are with the cashier. I even asked her about something more foodie sweet and she told me how much the small cookies on the counter cost. She never smiled. My husband found a menu by her with more drinks but still none of the fancy things or flights I'd seen on Facebook. I sadly picked a chocolate peanut butter smoothie. My son got a drink and my husband ordered a banana with yogurt dish he found. Here's where it gets really bad. After we had waited some time, my son and I got our drinks and my husband hadn't gotten his banana dish. A girl comes over to our table and tells our husband they don't have the yogurt and does he want to get something else. I asked if he wanted to get what I got because it was actually really delicious. She said he'd have to come back to the register (there is a line at this point). I asked was mine more and she refused to answer and said he'd have to come up to the register or they could just switch the yogurt for whipped cream. He said just do that because obviously he was no longer in the mood to wait in line again. When they brought it out we all stared in disbelief. It was a small banana with whipped cream and drizzle. We got up and checked the menu price. Almost $10. We paid almost $10 for a small banana with whipped cream. And the final smack in the face? He told the girl when we ordered that he really wanted something with peanut butter. The banana dish had the choice of peanut butter or caramel drizzle. Which do you think the $10 banana came out with? Yup. Caramel. And we paid $30 for 3 items. If his was $10 do you think think there was a big cost difference between our items? They could have just switched it for customer service sake easily (I've managed a Cafe and my Sister owns restaurants). I have never felt more like someone didn't want to serve us than there. She clearly didn't point out the second menu which was next to her that had the more complicated food items because they had a busy Saturday and we're just done. Three girls working. Only the one at the counter would have been aware of our bad service. So why wait to review? We left angry. Tried to let it go but, I am constantly seeing Facebook posts from them pop up, including today. They always show their fancy flights, etc. You know...the ones I couldn't find or get them to tell me about? I tried to review fairly. My drink was delicious and the issue was definitely burnt out staff. Maybe try on a Tuesday at 10am or something. We have not gone back.
In summary, my drink was eye rolling delicious. The staff was frustrated from a busy day. Price wise once you consider rent and paying staff I would say it reasonable for today. The experience of visiting Center Market and perusing the gallery and shops with a coffee drink is something you should do. I wish our experience had been better, but it was more likely an odd off day than what you might experience. Take my tale for that.
Atmosphere: 5
Food: 5
Service: 3
Shari Perry
I’ve been to the cafe often and I’ve never had a drink I didn’t like. Today I got a hot chocolate with butterscotch and a touch of salt. It was fantastic! I’m not a coffee drinker so hot chocolate is my go to. Thank you for the yummy hot treat!
for quality, yes. for timeliness.... not a chance. 20 minutes waiting on a hot caramel coffee and still no drink.... one Barista for a busy saturday is absurd. if no staff, owners should step up. poor girl looks like shes about to have a mental break down. this saddens me.
Do not support this business.Horrible service and all 3 drinks I got were not good! The caramel apple smoothie was watery and had no sugar whatsoever and we wanted to exchange it for something half way decent and they made us pay half for a terrible tasting peanut butter smoothie that was hot and nasty. The cashier and baristas had no respect, 0 customer service, terrible personality. 7-10 dollars for a drink. Goodluck to them.
Atmosphere: 1
Food: 1
Service: 1
I got a lemonade here it was very good. The other drinks looked and smelled very good. It was very quick too.
Atmosphere: 5
Food: 5
Service: 5
Saw so many positive reviews & was really looking forward to trying it out. It was honestly the worst food I’ve ever paid for. $14 for this. Soup tasted like it was from a can, grilled cheese was burnt to a crisp on both sides. So disappointing.
Atmosphere: 3
Food: 1
Service: 1
Paid $10 for a Turkey sandwich that literally had ONE piece of turkey in it. I’m not exaggerating. What a rip off. Got an iced latte that I couldn’t even taste the coffee. Once ordered a shot of espresso… they didn’t even pull it fresh. It was already made and handed to me luke warm. If they put the same effort into their food and coffee they way they do all the games and kitschy decor, they’d get my business. Never again. What an obscene waste of cash. This wasn’t once, I’ve been ripped off by their lake luster food and drinks multiple, multiple times. I’m the idiot for thinking it would somehow magically be worth the money if I gave it another chance. Over it.
Atmosphere: 3
Food: 1
Service: 2
Cool spot, hot coffee, good food. Stopped on my way home from a road trip.
the best latte i’ve ever had and the employee was so sweet and helpful!! the cold foam was soooo good and it had a really generous amount. they had a giant menu you can def find something you want and a lot of sugar free options which was so nice
Atmosphere: 5
Food: 5
Service: 5
Good food, good atmosphere, excellent service.
We try to stop there every time we're in Wheeling.
Atmosphere: 5
Food: 4
Service: 5
Waited 20+ mins for a frappe other people where served before me even though I ordered 1st good coffee but not very good service
Atmosphere: 5
Food: 5
Service: 1
I think they have the best coffee in the area, but for some reason when certain people are working, the prices go up an extra $2-3. I order the same thing every single day and it’s $8, today it was almost $11. When I asked the cashier how come, she said I ordered cold foam.. once again, I order every day… not worth $11.
Restaurantji Recommends
The food was really good, the atmosphere was pleasant enough with fun games at the tables to keep you occupied. The service was ok.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Waffles
The staff was very nice. The waffle flights were great, and coffee flights looked delicious but never got any. Seems like they are short staffed sometimes, but it usually doesn't get too busy at once. I love the games they have and the atmosphere. It has a very home-like vibe and local cozy vibe.
Dietary restrictions: Have healthy meals and healthy-focused choices like salad, wraps, etc.
Parking: Street parking, can get crowded.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Waffles
I had a wrap that was just one small piece - one slice of meat and one slice of cheese and tomato - a sprig of lettuce…not even sure of price but ridiculous to serve.
We were there a few months ago. We were so excited to try it because we follow it on Facebook and see all the fancy drinks and awesome flights. Our experience was awful. First, I was confused. I wanted something more food sweet than drink sweet. I searched the display pictures at the counter for any of the fancy things shared on Facebook. I saw only plain drinks. Keep in mind we are with the cashier. I even asked her about something more foodie sweet and she told me how much the small cookies on the counter cost. She never smiled. My husband found a menu by her with more drinks but still none of the fancy things or flights I'd seen on Facebook. I sadly picked a chocolate peanut butter smoothie. My son got a drink and my husband ordered a banana with yogurt dish he found.
Here's where it gets really bad. After we had waited some time, my son and I got our drinks and my husband hadn't gotten his banana dish. A girl comes over to our table and tells our husband they don't have the yogurt and does he want to get something else. I asked if he wanted to get what I got because it was actually really delicious. She said he'd have to come back to the register (there is a line at this point). I asked was mine more and she refused to answer and said he'd have to come up to the register or they could just switch the yogurt for whipped cream. He said just do that because obviously he was no longer in the mood to wait in line again. When they brought it out we all stared in disbelief. It was a small banana with whipped cream and drizzle. We got up and checked the menu price. Almost $10. We paid almost $10 for a small banana with whipped cream. And the final smack in the face? He told the girl when we ordered that he really wanted something with peanut butter. The banana dish had the choice of peanut butter or caramel drizzle. Which do you think the $10 banana came out with? Yup. Caramel. And we paid $30 for 3 items. If his was $10 do you think think there was a big cost difference between our items? They could have just switched it for customer service sake easily (I've managed a Cafe and my Sister owns restaurants).
I have never felt more like someone didn't want to serve us than there. She clearly didn't point out the second menu which was next to her that had the more complicated food items because they had a busy Saturday and we're just done. Three girls working. Only the one at the counter would have been aware of our bad service.
So why wait to review? We left angry. Tried to let it go but, I am constantly seeing Facebook posts from them pop up, including today. They always show their fancy flights, etc. You know...the ones I couldn't find or get them to tell me about?
I tried to review fairly. My drink was delicious and the issue was definitely burnt out staff. Maybe try on a Tuesday at 10am or something. We have not gone back.
In summary, my drink was eye rolling delicious. The staff was frustrated from a busy day. Price wise once you consider rent and paying staff I would say it reasonable for today. The experience of visiting Center Market and perusing the gallery and shops with a coffee drink is something you should do. I wish our experience had been better, but it was more likely an odd off day than what you might experience. Take my tale for that.
Atmosphere: 5
Food: 5
Service: 3
I’ve been to the cafe often and I’ve never had a drink I didn’t like. Today I got a hot chocolate with butterscotch and a touch of salt. It was fantastic! I’m not a coffee drinker so hot chocolate is my go to. Thank you for the yummy hot treat!
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