Mongolian Grill LLC - CASPER

Good service. But prepared my meal with Chicken. Got there at 11 when they opened the Chicken still had ice. I noticed the cook hacking on chicken with his machete pushing it around the drum. Got it to go when I got home not one piece of Chicken , he must of snuffed it off when I wasn't looking. Never going back unbelievable 🤬

Our straws and silverware were literally thrown on the table at us. The waitress is less than friendly as she barks orders across the room at everyone. The restaurant is filthy, including the grill. The sauces were frozen at noon, near the rotten broccoli. The noodles are in the middle of the buffet so the waitress can yell at you to start there and then go back to the beginning of the line... luckily there was no line- I could go on, but I feel this is enough of a warning. Oh- for 5 people, 90$.

This is a must stop for good Mongolian

I love this place it is perfect for me they give you a huge bowl of you like this style of food definitely go here

I went there with my mom and dad who came down from Sheridan Wyoming and the place was filthy. The waitress was okay but most of my food that he was cooking on the grill ended up not in my bowl so by the time I got my food I hardly had anything in my bowl I would not recommend that place to nobody I will never go there again and we got sick

I’ve eaten here a lot in the past years I went today and the place was so dirty went to go start my bowl and everything was dirt the food looked gross there was big chucks of ice in the noodles I couldn’t eat the you will definitely get sick

We have been to several mongolian grills so walking in we expected to have a similar experience. When we walked it wasn't very busy so we were seated quickly. We went to go get our food. There was very few options of vegetables, meats, noodles, and sauces. Once we were done with getting our food we had to wait for the cook to come get out food. The cook grabbed my bowl first and went over and added more noodles (which I didn't want). I've worked in the food industry for years and I've learned unless it comes with the food you dont add things to it. What if I had an allergy to the lo mein noodles...? I don't but don't add more things to my food please. He proceeds to saturate the meal in the worse Teriyaki sauce I've ever had. I am a person that will eat most things even if I don't enjoy them and I'm not one for dramatics but I took one bite of the food and wanted to puke. Same with my boyfriend. We both decided to go get something different. We didn't want to make a big deal so my boyfriend paid 45 dollars for the 2 meals and we left and tossed the food. Some people may enjoy it but definitely the worse food I've ever had and definitely not worth the 45 dollars. We also didn't tip and when we didn't the lady pointed at the empty tip line and we just walked out. I understand the service industry is hard but you never forse people to tip.

I’ve been to a Mongolian grill in another state and that one was amazing. Went to this one thinking it would be the same and well, I was terribly wrong . There were far fewer selections and the quality was not great. The staff seemed like they would be elsewhere. The store felt unclean as well. This place has a ton of potential but with the current ownership/staff it will be nothing more than than a last resort place to eat.

Very expensive for what is is
Very dirty not sure how it’s even open
The cook was on the phone the entire time

Always good

Atmosphere: 5

Food: 5

Service: 5

Everything seemed dirty. Table, bowls, floor. Food is EXPENSIVE for what you are getting. Supposedly offer different size bowls, only one size available (very few clean ones) and automatically got charged large ($20 for noodles that tasted flat out bad, could of gotten regular lomein somewhere else for $13 and it would of tasted good). Cross contamination seems likely so don't eat here if you have any allergies or diet restrictions. Staff were fine, not bad, but certainly wouldn't consider this place to have excellent service.

Atmosphere: 1

Food: 1

Service: 3

Place was extremely unfriendly. Service personnel did not seem as though they wanted anybody in there saw the cashier vaping on the floor. Building was very unclean looks as though it hasn’t been cleaned since 2020. Cook was also very demanding and telling customers what to do in a very unprofessional manner

Atmosphere: 1

Food: 1

Service: 1

Only had a few sauces. Meat looked old and fatty. Had lunch and it was 20.00 a person. Wouldn't have ate here if I would I knew.

Atmosphere: 2

Food: 1

Service: 4

Always a great experience! Been going there for a little no long time! A must try place

Atmosphere: 5

Food: 5

Service: 5

Charged twice for the same meal

Atmosphere: 1

Food: 5

Service: 1