Papa Johns Pizza
1501 E 2nd St, Casper
(307) 234-2121
Recent Reviews
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I ordered on 07/26//2025 for delivery. I was blindsided by DoorDash delivery. I called the store and Tiffany didn't get it that I wasn't happy about DoorDash getting my order and explained to her that my safety is my priority and that it should state that there is DoorDash delivery.
Atmosphere: 1
Food: 1
Service: 1
Had a coupon for a free one large topping pizza was not able to redeem it online so after contacting the store and speaking to the manager and the general manager, I was able to get my free pizza. They said it would be about 35 minutes because they were behind. I had my pizza within 20 minutes and it was absolutely delicious! I appreciate the great customer service! Some places don’t care about that anymore but they did!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Amazing Pizza! Great staff!!!
Atmosphere: 5
Food: 5
Service: 5
Their attention to detail is impressive.
The dressing from the wings soaked through the box and into my car seat. Second time this has happened!
Wife ordered food online. I stopped in to pick it up. When I asked to check the order. I was told it looks like it’s all there. I said I’m missing the wings. The employee snatched the wings off of the warmer. Then turned around rudely and seemed very annoyed that I was going through the order, but I noticed I was missing my sauce. She reopened my box and proceeded to count the sauces saying they were all there even though they were not. I double checked the screen shot my wife sent me she had ordered two extra sauces, and extra peppers. Mind you I’ve been scolded several times for not making sure the order was correct. This did not seem correct so I questioned it and when I questioned it, I was given a very rude look so I said just please give me the damn sauces mind you I shouldn’t have said damn. However, I was very frustrated with the rude service I was already receiving. The gal, went to the back and came back with a plain close individual. She opened my boxes and went through my order and said it looks like all of your sauces are there to which I replied, whatever, closed everything up. While buttoning everything up I was told If I had an attitude I would be banned from her store. I decided to just walk out and when she proceeded to tell me that I would be banned from the store again. I then backed out of the store and said a few choice words. Because I was rightfully frustrated with the horrible customer service I received there. It was over a 60 some dollar order with tips and it was ridiculous being treated that way. My wife did call and we were comped however, I refuse to go back to that place ever again.
Atmosphere: 1
Food: 1
Service: 1
I don't normally write scathing reviews of places, but these guys have pushed me past the limit. Placed a phone order and was told that it would be ready in 15 minutes. I arrived 30 minutes later, and it still wasn't done. I then had to wait another 15 minutes for them to finally make my pizza. Absolutely ridiculous. How do these people stay in business with such terrible service?
Service: 1
I ordered my food at 11:30 in the morning said it was suppose to be here at 12:20 to 12:40. It is now almost one and I am still hungry. I will never and I mean never order from you guys again. I did call the store never got an apology or anything. They did not offer to make it right in anyway. Trust me if you want quick delivery and quality food do not and I repeat do not order from this store. I am so disappointed.
the staff are racist that worked the night of 10-26-2024 6:20 pm
Atmosphere: 1
Food: 3
Service: 1
Awesome staff always sweet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They get it done
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizzas Wings
Corporate doesn’t care about their employees. Everyone vapes in the store and near food products. I was sexually harassed by the previous GM there when I used to work there. Choose
Atmosphere: 1
Food: 1
Service: 1
I live 9 minutes away and they took 25 minutes to deliver the pizza after I got a notification saying it was on it's way. By the time they got here I noticed the pizza was over cooked and when I tried it the pizza was cold. I would not recommend. I want my money back.
Atmosphere: 1
Food: 1
Service: 1
Very busy a little rushed
Kid-friendliness: Not recommended for kids during busy hours
Atmosphere: 4
Food: 5
Service: 5
Busy busy busy, but they got the food out quickly. Great crew tonight
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
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