I went in at 8:30 pm. They close at 9. All of the food items were sitting on a back shelf, instead of over the warming area. They were “pre closing”. In other words, food was not being kept ag proper temperatures, potentially allowing food born bacteria to grow, so the employees could start cleaning up and go home early. They asked me what I wanted on my quesadilla, but since all of the food items were on a back shelf, I couldn’t see my options - the worker had to list them off to me because needless to say, I don’t have every Qdoba option memorized.
I’ve been a manager in a restaurant. You stay open until you CLOSE. Food is to be served hot and fresh (and at a safe temperature) until closing. If you want to clean up and start putting stuff away at 8:30, that’s fine - flip the sign and say CLOSED.
The food was still good, the staff was in good spirits and friendly.
Atmosphere: 2
Food: 4
Service: 2
Jordan Tucker
Maybe don’t have your online ordering open if you’re closed
Tried to give this place another chance. Waited in line for 5 minutes while the girl further down the line just stood there.
Simone Robinson
I enjoyed it much more than my last few chipotle experiences-seemed fresher. Quick moving line, polite team, & clean
Atmosphere: 5
Food: 5
Service: 5
Brooke Burgi
Customer service was great! But $32 dollars for a hand full of chips (cups and salsa) with queso and a chicken quesadilla is crazy. I asked if that was all the chips we get(use to be the paper bag full) and the girl looked scared to answer me.
Atmosphere: 3
Food: 4
Service: 5
GlitterFactory 1
Spot on! Great place to eat. Easy to find in Casper Wy. Quick service and great food. This was my second time to Qdoba. I enjoy the food very much.
Atmosphere: 5
Food: 5
Service: 5
Barbara Eckman
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Marina Emerson
I spent 16.60 just for the meat that I didn’t even get in my food.
Food: 1
Steve Sorell
I had the pork bowl and it was way to salty for my taste. Other than that it was bland and flavorless
Atmosphere: 4
Food: 1
Service: 4
Moon Costalez
ordered online and rice is harder than a rock, forgot my salsa verde and lettuce.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
Sam Payne
Just go to the other side of town. You get more food for the same price and the manager lady doesn't try to steal $9 in change and say it was an accident when you call her out.
Didn’t have order ready when I came in was really late to an event and lost all points for the event
Atmosphere: 1
Food: 1
Service: 1
Antonio Garcia
Great customer service and even better food. Ingredients are always fresh. Portioning it good. Great overall experience. Pricing is reasonable.
Food: 5
Service: 5
Recommended dishes: Burritos
José david Perez
Good ?
Brennon Paben
Always great customer service, and delicious food. Emma, whom took my call upon ordering delivery on the night of 10/26/24, was a very outgoing and pleasant person who assisted me in every way possible. Hope to meet more friendly individuals like her in my future.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pulled Pork, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Tortilla Chips, Family Meals Come with All of the Fixings to Make Flavorful Tacos or Bowls for 4-5 People, Burritos, Create Your Own Nachos, Create Your Own Mini Bowl, Veggie Tacos, Southwest Steak Burrito, Loaded Mexican Street Corn, Chocolate Chunk Cookie, Chicken Queso Bowl, Side of Black Beans, Create Your Own 3 Tacos, Create Your Own Burrito, Side of Brown Rice
Frank Falcon
The service here is always great, I've never ever had an issue with the staff, everyone is very professional and courteous. One thing I am not thrilled with is that the old fountain drink machine had a lot more options. A LOT. Another thing is that the past two times I tried the tea, it tasted rotten or like it went bad. I'm not sure if its a cleaning issue with the tea dispensers, or something else but it tastes rancid or rotten or something. The atmosphere isn't all that great, but the food is fresh and not that bad. The tea thing though...
I went in at 8:30 pm. They close at 9. All of the food items were sitting on a back shelf, instead of over the warming area. They were “pre closing”. In other words, food was not being kept ag proper temperatures, potentially allowing food born bacteria to grow, so the employees could start cleaning up and go home early. They asked me what I wanted on my quesadilla, but since all of the food items were on a back shelf, I couldn’t see my options - the worker had to list them off to me because needless to say, I don’t have every Qdoba option memorized.
I’ve been a manager in a restaurant. You stay open until you CLOSE. Food is to be served hot and fresh (and at a safe temperature) until closing. If you want to clean up and start putting stuff away at 8:30, that’s fine - flip the sign and say CLOSED.
The food was still good, the staff was in good spirits and friendly.
Atmosphere: 2
Food: 4
Service: 2
Maybe don’t have your online ordering open if you’re closed
Tried to give this place another chance. Waited in line for 5 minutes while the girl further down the line just stood there.
I enjoyed it much more than my last few chipotle experiences-seemed fresher.
Quick moving line, polite team, & clean
Atmosphere: 5
Food: 5
Service: 5
Customer service was great! But $32 dollars for a hand full of chips (cups and salsa) with queso and a chicken quesadilla is crazy. I asked if that was all the chips we get(use to be the paper bag full) and the girl looked scared to answer me.
Atmosphere: 3
Food: 4
Service: 5
Spot on! Great place to eat. Easy to find in Casper Wy. Quick service and great food. This was my second time to Qdoba. I enjoy the food very much.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
I spent 16.60 just for the meat that I didn’t even get in my food.
Food: 1
I had the pork bowl and it was way to salty for my taste. Other than that it was bland and flavorless
Atmosphere: 4
Food: 1
Service: 4
ordered online and rice is harder than a rock, forgot my salsa verde and lettuce.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
Just go to the other side of town. You get more food for the same price and the manager lady doesn't try to steal $9 in change and say it was an accident when you call her out.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Didn’t have order ready when I came in was really late to an event and lost all points for the event
Atmosphere: 1
Food: 1
Service: 1
Great customer service and even better food. Ingredients are always fresh. Portioning it good. Great overall experience. Pricing is reasonable.
Food: 5
Service: 5
Recommended dishes: Burritos
Good ?
Always great customer service, and delicious food. Emma, whom took my call upon ordering delivery on the night of 10/26/24, was a very outgoing and pleasant person who assisted me in every way possible. Hope to meet more friendly individuals like her in my future.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pulled Pork, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Tortilla Chips, Family Meals Come with All of the Fixings to Make Flavorful Tacos or Bowls for 4-5 People, Burritos, Create Your Own Nachos, Create Your Own Mini Bowl, Veggie Tacos, Southwest Steak Burrito, Loaded Mexican Street Corn, Chocolate Chunk Cookie, Chicken Queso Bowl, Side of Black Beans, Create Your Own 3 Tacos, Create Your Own Burrito, Side of Brown Rice
The service here is always great, I've never ever had an issue with the staff, everyone is very professional and courteous. One thing I am not thrilled with is that the old fountain drink machine had a lot more options. A LOT. Another thing is that the past two times I tried the tea, it tasted rotten or like it went bad. I'm not sure if its a cleaning issue with the tea dispensers, or something else but it tastes rancid or rotten or something. The atmosphere isn't all that great, but the food is fresh and not that bad. The tea thing though...
Atmosphere: 2
Food: 3
Service: 5
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