Poor customer service. Took forever for one sandwich
Atmosphere: 2
Food: 2
Service: 2
Elizabeth Jackson
The front counter employee was really lazy and had a sour disposition. There were two people in the lobby, no cars in drive thru and it still took her like five minutes to start taking my order. She was also not in uniform because I looked for the required name tag and I didn't see it
Atmosphere: 1
Food: 3
Service: 1
Kay Smith
Bathrooms were clean but neither stall door would latch.
Jr
Damn good breakfast one of my favorite fast food breakfast. Not sure about lunch but breakfast must try..
Atmosphere: 3
Food: 4
Service: 4
Benjamin Ortiz
Ordered 2 Country Breakfast Burritos and got 1. Cashier Savanna wanted to argue instead of making it right. She told me that I didn't order 2 and finally I said that I don't care just get me another. She said she would have to charge me and I said Ok. She charged for the 1st one and gave me back my card without bothering to get me the 2nd. Trouble cashier....
Food: 5
Chance Esquibel
Good food
Atmosphere: 3
Food: 3
Service: 3
Ian Goldfish
In recent years seems they have gone to Papa Johns business model of serving fridge temp food for you to heat up at home.
Atmosphere: 2
Food: 2
Service: 1
Jonathon Alvarado
Order a double western with extra bacon, onion rings and BBQ sause for delivery and received none of it. I called to complain and could hardley understand the manager because of her accent. All's I got out of it was I needed to come down there and I kept telling her That's why I ordered delivery because I am at work.
Food: 1
Service: 1
Logan Vannaman
I will start by saying the lobby is sketchy and super dirty, they had a 3 person crew during lunch though, amazing food though
Atmosphere: 1
Food: 4
Service: 3
Haley Johnson
The people didn't speak English and they couldn't figure out how to take a milkshake off my bill without voiding out my whole meal a redoing it
We ordered online (I ordered a double cheeseburger with only cheese and bacon) Once we were home (about a 20 minute drive) the first thing we noticed were the fries were cold. VERY cold. Like not even completely cooked through. I then realized that not only was my burger not plain as requested, having lettuce and tomato on it, but it didn't even have a BOTTOM BUN. My bottom bun was substituted with a lettuce head for absolutely no reason. Completely ridiculous I've never experienced anything like this ordering food. It would be one thing if the food was cheap, but we spent almost $45 tonight. I will never be back!
Atmosphere: 1
Food: 1
Service: 1
Adriana Aguirre
Terrible service 15 minutes at the desk and not a word was said to us, do not recommend this place at all, we are tourists, we come from Colorado and we can say that those people should not be in that job
Lee Myers
I love the El Diablo burger.
Atmosphere: 3
Food: 4
Service: 3
Cold Zero
Arrived at 0920pm. No one attended me so I drove to the window. No one was there. I could hear them in the back. I started calling out for them, they never came. Terrible service.
Service: 1
Joey Olsen
Terrible customer service absolutely rude, the female with brownish hair with blonde in it was absolutely rude and disrespectful when I called to let them know they got my order wrong
Poor customer service. Took forever for one sandwich
Atmosphere: 2
Food: 2
Service: 2
The front counter employee was really lazy and had a sour disposition. There were two people in the lobby, no cars in drive thru and it still took her like five minutes to start taking my order. She was also not in uniform because I looked for the required name tag and I didn't see it
Atmosphere: 1
Food: 3
Service: 1
Bathrooms were clean but neither stall door would latch.
Damn good breakfast one of my favorite fast food breakfast. Not sure about lunch but breakfast must try..
Atmosphere: 3
Food: 4
Service: 4
Ordered 2 Country Breakfast Burritos and got 1. Cashier Savanna wanted to argue instead of making it right. She told me that I didn't order 2 and finally I said that I don't care just get me another. She said she would have to charge me and I said Ok. She charged for the 1st one and gave me back my card without bothering to get me the 2nd. Trouble cashier....
Food: 5
Good food
Atmosphere: 3
Food: 3
Service: 3
In recent years seems they have gone to Papa Johns business model of serving fridge temp food for you to heat up at home.
Atmosphere: 2
Food: 2
Service: 1
Order a double western with extra bacon, onion rings and BBQ sause for delivery and received none of it. I called to complain and could hardley understand the manager because of her accent. All's I got out of it was I needed to come down there and I kept telling her That's why I ordered delivery because I am at work.
Food: 1
Service: 1
I will start by saying the lobby is sketchy and super dirty, they had a 3 person crew during lunch though, amazing food though
Atmosphere: 1
Food: 4
Service: 3
The people didn't speak English and they couldn't figure out how to take a milkshake off my bill without voiding out my whole meal a redoing it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Restaurantji Recommends
We ordered online (I ordered a double cheeseburger with only cheese and bacon) Once we were home (about a 20 minute drive) the first thing we noticed were the fries were cold. VERY cold. Like not even completely cooked through. I then realized that not only was my burger not plain as requested, having lettuce and tomato on it, but it didn't even have a BOTTOM BUN. My bottom bun was substituted with a lettuce head for absolutely no reason. Completely ridiculous I've never experienced anything like this ordering food. It would be one thing if the food was cheap, but we spent almost $45 tonight. I will never be back!
Atmosphere: 1
Food: 1
Service: 1
Terrible service 15 minutes at the desk and not a word was said to us, do not recommend this place at all, we are tourists, we come from Colorado and we can say that those people should not be in that job
I love the El Diablo burger.
Atmosphere: 3
Food: 4
Service: 3
Arrived at 0920pm. No one attended me so I drove to the window. No one was there. I could hear them in the back. I started calling out for them, they never came. Terrible service.
Service: 1
Terrible customer service absolutely rude, the female with brownish hair with blonde in it was absolutely rude and disrespectful when I called to let them know they got my order wrong
Atmosphere: 1
Food: 1
Service: 1
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