Asked for breast and got thighs instead. Usually happens a lot.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fried Chicken
john torres
Melinda is extremelly rude, dont go there so you dont have to deal with her
Michelle White
So awful I can’t even describe it other than to say goodbye for good to KFC ! After last nights visit OML . Enough is enough.
Atmosphere: 1
Food: 1
Service: 1
K Chonch
This is at least the 3rd time we've been extrememly disappointed with KFC. It's disappointing almost every time but usually for trivial things. Usually missing things from the order. Bones in the pot pies. (Not trivial if you order one for your kids) But there are 3 times that really stand out. Marlee (shift manager) has been there (and been responsible for) two of those times. I took some chicken back to the front counter that was so raw it practically clucked. Marlee said it was fine. Someone from the back actually looked at it and replaced it for me. This time my husband and I went there for lunch. Hubby ordered. I said I wanted the same thing. Marlee asks if we want "anything else?" Sure. A side of mashed potatoes to share. Order comes out. No side on my order. Just the gravy and the mashed potatoes for the additional side we requested. I told Marlee I had ordered cole slaw for my side and the potatoes were an add on. She said "you didn't make that clear" and walked off mumbling that it was my fault. Didn't offer to fix it or ask if I wanted to order another side. Just walked off talking crap. Hubby went to the counter and reminded her how the conversation went. She said "I'm not gonna argue with you" and charged almost $4 for a small side of cole slaw. She is rude. She has absolutely no customer service skills. She shouldn't be working at the counter and dealing with customers. I will not go back there and I will tell EVERYONE I KNOW why I won't be going back. Thanks Marlee. Easiest decision I've ever made. I'm so glad i didn't take my kids today. There's no reason to be so disrespectful to your (former) customers. Seems like KFC has some pretty low standards when it comes to hiring their managers.
Atmosphere: 1
Food: 1
Service: 1
Sam Hain
The lady in the drive thru was nice however my chicken tenders were cold but the biscuits were hot.
Ethan Dunbar
Employees eat food in the back and proceed to prepare orders with no hand washing
Darryle Golden
Last time I went, the pieces were do damn small and the biscuits may as well have been from yesterday, they were so stale and hard :( The time prior, good sized pieces, fresh tading biscuit. Consistency makes or breaks a resteraunt! If those biscuits are old and hard, throw them away! DO NOT SERVE THEM! As for the size difference, that is something that JFC needs to correct!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
William
Had to repeat drive through order repeatedly, yet when I checked before driving off, the order wasn't right!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: 2 PC Drum & Thigh Combo, French Fries, Fried Chicken, Cole Slaw
JACKAL MEGOOD
But it was clean bathroom clean
Parking: I just wish Chicken more Crispier. The french fries and the nuggets were good We had three orders.
Kid-friendliness: Most definitely
Wheelchair accessibility: Most definitely
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Ty Zingdao
Chicken would be raw if it wasn't prefrozen already cooked. No golden fried. Quick move you through so you can't complain. Go anywhere else.
I am so sick and tired of having to check every inch of my orders in order to get the right food… that I ordered. Seriously, how hard is it to just put what someone orders, so annoying and frustrating. Take out my food to find the wrong sides, how lovely. 🙄🙄🙄🙄
Atmosphere: 1
Food: 1
Service: 1
Daisy Rodriguez
I seldom if ever eat KFC. I tried making an online order but for some reason it just wasn’t working correctly. I went to the KFC on Lincolnway. Met the best fast food staff I have met in a very very long time. O wish I had gotten their names because they deserve to be known by name and not just “the staff”. Lincolnway KFC-Thank you for being so kind and courteous. And yes I did also send a note to corporate too.
Atmosphere: 5
Food: 5
Service: 5
Brian LaBonde
I hate what corporate greed has done to KFC. The chicken was good, but the mashed potatoes and gravy tasted like it was full of chemicals. The mac and cheese was okay, as was the biscuit. But only okay, not the awesomeness that they were back in the 70's and 80's. The tea was nothing to write home about either. I can't fault th local store, but the corporation I surely can. Quick profits for the shareholders over quality that produce higher profits for longer.
Sad.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
clayton connell
Expensive ,not impressed but never have really enjoy fir the past 30years
Asked for breast and got thighs instead. Usually happens a lot.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Melinda is extremelly rude, dont go there so you dont have to deal with her
So awful I can’t even describe it other than to say goodbye for good to KFC ! After last nights visit OML . Enough is enough.
Atmosphere: 1
Food: 1
Service: 1
This is at least the 3rd time we've been extrememly disappointed with KFC. It's disappointing almost every time but usually for trivial things. Usually missing things from the order. Bones in the pot pies. (Not trivial if you order one for your kids) But there are 3 times that really stand out. Marlee (shift manager) has been there (and been responsible for) two of those times. I took some chicken back to the front counter that was so raw it practically clucked. Marlee said it was fine. Someone from the back actually looked at it and replaced it for me. This time my husband and I went there for lunch. Hubby ordered. I said I wanted the same thing. Marlee asks if we want "anything else?" Sure. A side of mashed potatoes to share. Order comes out. No side on my order. Just the gravy and the mashed potatoes for the additional side we requested. I told Marlee I had ordered cole slaw for my side and the potatoes were an add on. She said "you didn't make that clear" and walked off mumbling that it was my fault. Didn't offer to fix it or ask if I wanted to order another side. Just walked off talking crap. Hubby went to the counter and reminded her how the conversation went. She said "I'm not gonna argue with you" and charged almost $4 for a small side of cole slaw. She is rude. She has absolutely no customer service skills. She shouldn't be working at the counter and dealing with customers. I will not go back there and I will tell EVERYONE I KNOW why I won't be going back. Thanks Marlee. Easiest decision I've ever made. I'm so glad i didn't take my kids today. There's no reason to be so disrespectful to your (former) customers. Seems like KFC has some pretty low standards when it comes to hiring their managers.
Atmosphere: 1
Food: 1
Service: 1
The lady in the drive thru was nice however my chicken tenders were cold but the biscuits were hot.
Employees eat food in the back and proceed to prepare orders with no hand washing
Last time I went, the pieces were do damn small and the biscuits may as well have been from yesterday, they were so stale and hard :( The time prior, good sized pieces, fresh tading biscuit. Consistency makes or breaks a resteraunt! If those biscuits are old and hard, throw them away! DO NOT SERVE THEM! As for the size difference, that is something that JFC needs to correct!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
Had to repeat drive through order repeatedly, yet when I checked before driving off, the order wasn't right!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: 2 PC Drum & Thigh Combo, French Fries, Fried Chicken, Cole Slaw
But it was clean bathroom clean
Parking: I just wish Chicken more Crispier. The french fries and the nuggets were good We had three orders.
Kid-friendliness: Most definitely
Wheelchair accessibility: Most definitely
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Chicken would be raw if it wasn't prefrozen already cooked. No golden fried. Quick move you through so you can't complain. Go anywhere else.
Food: 1
Service: 3
Restaurantji Recommends
I am so sick and tired of having to check every inch of my orders in order to get the right food… that I ordered. Seriously, how hard is it to just put what someone orders, so annoying and frustrating. Take out my food to find the wrong sides, how lovely. 🙄🙄🙄🙄
Atmosphere: 1
Food: 1
Service: 1
I seldom if ever eat KFC. I tried making an online order but for some reason it just wasn’t working correctly.
I went to the KFC on Lincolnway. Met the best fast food staff I have met in a very very long time. O wish I had gotten their names because they deserve to be known by name and not just “the staff”.
Lincolnway KFC-Thank you for being so kind and courteous. And yes I did also send a note to corporate too.
Atmosphere: 5
Food: 5
Service: 5
I hate what corporate greed has done to KFC. The chicken was good, but the mashed potatoes and gravy tasted like it was full of chemicals. The mac and cheese was okay, as was the biscuit. But only okay, not the awesomeness that they were back in the 70's and 80's. The tea was nothing to write home about either. I can't fault th local store, but the corporation I surely can. Quick profits for the shareholders over quality that produce higher profits for longer.
Sad.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Expensive ,not impressed but never have really enjoy fir the past 30years
Atmosphere: 3
Food: 3
Service: 3
Your normal kfc experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Gravy
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