The manager named Ciana was there today hiring a new worker. I haven't seen anyone treat their new hired employees as she did. She was rude, curt and disrespectful to the new girl. If I was just hired there and dealt with that I would have walked right back out the door.
Atmosphere: 1
Food: 5
Service: 5
Mariya Knowles
Great food was fast shockingly the night i went a week ago
Queenbee
The drinks are pre made with very little ice so they come out watered down and flat. Be nice to get your own inside. Went through asked for extra ice and was handed a watered down drink with hardly any ice, I said I asked for extra ice and instead of making a new one he added ice to my watered down drink. I had to go in to get a new one and it was flat like he did the same thing and added ice to an already made drink. Bring back self service drinks please! Then my Big Mac had so much sauce it was cold and impossible to eat. Glad my half cooked fries were still hot. I understand order times but at what cost…the cost of customers having a decent meal that costs twice as much as it should.
Edit: 10 pm and severe diarrhea. This is the first and last meal I had all day I’m thinking around 7 pm. Made this review right after I ate.
Atmosphere: 2
Food: 2
Service: 2
Steven Beasley
It's a nice surprise when the drive through actually gets your order right.
Atmosphere: 2
Food: 3
Service: 2
tracy e
While at breakfast this morning I witnessed the girl with the bright orange hair come out of a bathroom stall and NOT wash her hands. I said something to another employee and they said I wasn't the first person to complain about this. Then I seen bright orange handing foid out the drive thru window!
Atmosphere: 3
Food: 4
Service: 1
JoeyConga
I came in for some breakfast this morning and wasn’t great me and my freind waited approximately about 20 mins for 2 McGriddles a biscuit and a coffee. And not to mention ton but my food did come out cold including a coffee I expected to be hot and fresh,I think instead of workers standing around and doing nothing they should find something to do. And keep these customers satisfied especially with these prices :) yes I did take the food I didn’t want to wait again for non fresh food or coffee ? Cmon
Atmosphere: 1
Food: 1
Service: 3
Elizabeth Fiske
Even late at night, we received excellent service. Thankful for a 24 hour location in Cheyenne.
Atmosphere: 5
Food: 5
Service: 5
Tyler Kohl
This is probably the worst McDonald’s we have in Cheyenne service is always horrible. They never get your order right and if you go into complain, they just give you attitude. Don’t waste your time. Go to Del Range McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Renee Mellinger
One of the nicer McDonald
Atmosphere: 5
Food: 5
Service: 5
Heather Vaughan
Would prefer to give a negative number! This location has always been terrible but this morning, we placed a breakfast order for pickup. My husband goes to pick it up, as he’s done in the past without my phone, and the little punk “manager” was of absolutely no help. You’ve been warned, go at your own risk!
The manager named Ciana was there today hiring a new worker. I haven't seen anyone treat their new hired employees as she did. She was rude, curt and disrespectful to the new girl. If I was just hired there and dealt with that I would have walked right back out the door.
Atmosphere: 1
Food: 5
Service: 5
Great food was fast shockingly the night i went a week ago
The drinks are pre made with very little ice so they come out watered down and flat. Be nice to get your own inside. Went through asked for extra ice and was handed a watered down drink with hardly any ice, I said I asked for extra ice and instead of making a new one he added ice to my watered down drink. I had to go in to get a new one and it was flat like he did the same thing and added ice to an already made drink. Bring back self service drinks please! Then my Big Mac had so much sauce it was cold and impossible to eat. Glad my half cooked fries were still hot. I understand order times but at what cost…the cost of customers having a decent meal that costs twice as much as it should.
Edit: 10 pm and severe diarrhea. This is the first and last meal I had all day I’m thinking around 7 pm. Made this review right after I ate.
Atmosphere: 2
Food: 2
Service: 2
It's a nice surprise when the drive through actually gets your order right.
Atmosphere: 2
Food: 3
Service: 2
While at breakfast this morning I witnessed the girl with the bright orange hair come out of a bathroom stall and NOT wash her hands. I said something to another employee and they said I wasn't the first person to complain about this. Then I seen bright orange handing foid out the drive thru window!
Atmosphere: 3
Food: 4
Service: 1
I came in for some breakfast this morning and wasn’t great me and my freind waited approximately about 20 mins for 2 McGriddles a biscuit and a coffee. And not to mention ton but my food did come out cold including a coffee I expected to be hot and fresh,I think instead of workers standing around and doing nothing they should find something to do. And keep these customers satisfied especially with these prices :) yes I did take the food I didn’t want to wait again for non fresh food or coffee ? Cmon
Atmosphere: 1
Food: 1
Service: 3
Even late at night, we received excellent service. Thankful for a 24 hour location in Cheyenne.
Atmosphere: 5
Food: 5
Service: 5
This is probably the worst McDonald’s we have in Cheyenne service is always horrible. They never get your order right and if you go into complain, they just give you attitude. Don’t waste your time. Go to Del Range McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
One of the nicer McDonald
Atmosphere: 5
Food: 5
Service: 5
Would prefer to give a negative number! This location has always been terrible but this morning, we placed a breakfast order for pickup. My husband goes to pick it up, as he’s done in the past without my phone, and the little punk “manager” was of absolutely no help. You’ve been warned, go at your own risk!
Restaurantji Recommends
I Order plain burger with no cheese often and they constantly mess it i mean how do you seriously mess the most simple order
Food: 1
TypicalMcdonald's still don't like the decision to not allow customers to serve their own drinks.Most places still do
Atmosphere: 4
Food: 4
Service: 4
Every time a get a round egg, there are egg shells in it.
Atmosphere: 5
Food: 2
Service: 5
They can't make you park! You can say no. Idk why more people don't do this.
Didn't eat inside
Food: 5
Service: 5
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