I hate to leave one star reviews, but the food here is not worth the money. The food was lackluster at best. I always take it as a bad sign when pizza places use canned mushrooms on their pizzas. Feels low effort and cheap. We had The Works and a slice of cheese pizza — the crust on both tastes like cardboard, the cheese slice feels and looks like it’s been sitting out all day. Bland pizzas, and not even the cannoli could save it. Won’t be back here unless quality improves tremendously — que pena
Food: 1
Service: 3
goose machine
Pizza was cold anfter I waited 30 minutes for it… asked for the works was just a cheese pizza with cold toppings thrown on it! Horrendous will not be back!
Atmosphere: 1
Food: 1
Service: 1
Brandy Defount
Ordered on door dash. Did not eat in restaurant. Pizza was so extremely thin, not crispy as described, no flavor, ordered a pizza roll, it was awful. Wish I went elsewhere. Never again.
Food: 2
Tyler Smith
The reviews are true. You can't get service here, the food might be good but waiting over an hour is a no go. Hambones pizza in town seems to have it together and it's great quality for those looking.
Service: 1
Cesare Mondello
The worst pizza place in Cheyenne Wyoming terrible ?
Atmosphere: 1
Food: 1
Service: 1
Jesse Weber
The good: Kimbra is AMAZING and tried her best to make sure she did not for get about us. She alone is 5 stars.Now the bad: Friday night 2/9/24, we called in our order at 5:45 and were told that it would be ready in 45 minutes. We arrived at 6:20ish, paid, and waited and waited. We watched other customers come in and get their call ahead orders, as we sat waiting. As people came in to order they were told 45 minutes and then soon an hour and a half. By 7, we still did not have our pizzas. We were told several times that it was coming out soon. Finally by 7:20 we were able to feed our 5 small kids. Had we not already paid, we would have gone somewhere else to eat.The bad thing is this isn’t the first time we had an experience like this, in fact the last time we were there the owner lost his cool and started yelling at his employees because of how far behind the orders were.It is unfortunate that our favorite pizza place has gone down hill.This will be the last time we eat at Parkway. Apologies only go so far when you wait over 2 hours for your 2XL cheese pizzas.
Atmosphere: 2
Food: 3
Service: 1
Jessica McCleery
The remodel looks great! The food is always delicious. But the service can really lack especially when they are busy, if you don't mind being patient, have a seat, watch a game or a movie on one of the tv's and just chill for a few. If you're in a rush, best of luck. I hope you called it in a while ago. But they are always kind and apologize for the long wait. I go in with the expectation of waiting, and I am always pleasantly surprised when they get my order out quickly.
I came here over the weekend and man, I was very impressed! Super clean, fast and friendly service, and the calzone I got was delicious and massive! Staff made this top notch though, they made me feel welcome and joked with me during the wait. The only critique I could say is I wish the toppings were as little more spread to the edge. However, sooo much cheese! Like.... So... Much... Cheese. It was delicious!-Superman
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Calzone
Kathleen Lee
The phone rang 9 times before someone picked it up. Right away, I was placed on hold....for more than 4 minutes. I hung up and called again. The phone rang 11 times and no one picked up.
Service: 1
Jake Camargo
I've been here definitely more than once, and I've seen how this place has evolved from the last ownership to how it is now. The times I've been here have been inconsistent with the service, but I think I will talk about my most recent visit. Before a week ago, it had been about 2 years since I've last eaten here. First off, I will say their service has improved. The staff were quite attentive to my big family and made sure our order was correct. The dining room was well kept and clean. As always, the food was amazing. I love their pizza and garlic knots as well. I tried their cheese fries this time around, and they were delicious. I was quite satisfied with this visit and with how they have improved with their service. I now look forward to coming here and hopefully more often.
They changed how they make their pizza and now there's way too much cheese. More cheese than dough. See picture, the whole pizza is like that. I'm out $30.My garlic knots are also burnt.
De-von Holder
After eating a slice of pizza here, I’d have a hard time eating pizza from anywhere else, it was really that good. Wasn’t greasy or generic tasting, if pizza can be perfect, this place has definitely got it figured out. Jazz was great, very professional, polite and down to earth. Everyone there that I came across, seemed really cool. I will definitely be stopping by for a pizza the next time I’m in town, highly recommend
Atmosphere: 5
Food: 5
Service: 5
John
Pizza and sandwiches were very good. The dough was just right and the pizza was not greasy at all. Sandwiches were really good. Only complaint was the wait time but the sign on window did say there would be a wait due to lack of help, which seems to be commonplace in town. All in all, good place to go grab a pizza and sandwich.
I ordered pizzas at 1:40 pm for a pick up at 4 pm. When I got to the restaurant they forgot about my order which wasn’t a huge deal so we paid and sat and waited for the pizza. We ended up sitting for 45 minutes and all others in the restaurant had received their food. I went back up to the counter. My pizza had been ready for a while and was getting cold. I asked the worker why I had been sitting while my pizza got cold. She said I could just have the pizza for free. I told her I had already paid and left. I waited as this used to be my favorite pizza in town but the quality has went down hill. It is nothing like it used to be which is really sad as this has been a staple in Cheyenne since I was a kid. I will not be going back to Parkway again. No value for the dollar, subpar service and not good pizza.
Atmosphere: 1
Food: 2
Service: 1
Les Nadon
Oh my God..... can you be any slower!? Signs every where blaming the service on lack of help, but it really was not that busy - I think they just don't know what they are doing. Pizza is just slightly better than average, overall though, you'd be better off with one of the national chains.
I hate to leave one star reviews, but the food here is not worth the money. The food was lackluster at best. I always take it as a bad sign when pizza places use canned mushrooms on their pizzas. Feels low effort and cheap. We had The Works and a slice of cheese pizza — the crust on both tastes like cardboard, the cheese slice feels and looks like it’s been sitting out all day. Bland pizzas, and not even the cannoli could save it. Won’t be back here unless quality improves tremendously — que pena
Food: 1
Service: 3
Pizza was cold anfter I waited 30 minutes for it… asked for the works was just a cheese pizza with cold toppings thrown on it! Horrendous will not be back!
Atmosphere: 1
Food: 1
Service: 1
Ordered on door dash. Did not eat in restaurant. Pizza was so extremely thin, not crispy as described, no flavor, ordered a pizza roll, it was awful. Wish I went elsewhere. Never again.
Food: 2
The reviews are true. You can't get service here, the food might be good but waiting over an hour is a no go. Hambones pizza in town seems to have it together and it's great quality for those looking.
Service: 1
The worst pizza place in Cheyenne Wyoming terrible ?
Atmosphere: 1
Food: 1
Service: 1
The good: Kimbra is AMAZING and tried her best to make sure she did not for get about us. She alone is 5 stars.Now the bad: Friday night 2/9/24, we called in our order at 5:45 and were told that it would be ready in 45 minutes. We arrived at 6:20ish, paid, and waited and waited. We watched other customers come in and get their call ahead orders, as we sat waiting. As people came in to order they were told 45 minutes and then soon an hour and a half. By 7, we still did not have our pizzas. We were told several times that it was coming out soon. Finally by 7:20 we were able to feed our 5 small kids. Had we not already paid, we would have gone somewhere else to eat.The bad thing is this isn’t the first time we had an experience like this, in fact the last time we were there the owner lost his cool and started yelling at his employees because of how far behind the orders were.It is unfortunate that our favorite pizza place has gone down hill.This will be the last time we eat at Parkway. Apologies only go so far when you wait over 2 hours for your 2XL cheese pizzas.
Atmosphere: 2
Food: 3
Service: 1
The remodel looks great! The food is always delicious. But the service can really lack especially when they are busy, if you don't mind being patient, have a seat, watch a game or a movie on one of the tv's and just chill for a few. If you're in a rush, best of luck. I hope you called it in a while ago. But they are always kind and apologize for the long wait. I go in with the expectation of waiting, and I am always pleasantly surprised when they get my order out quickly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mushroom Philly, Cheese Steak Sandwich
I came here over the weekend and man, I was very impressed! Super clean, fast and friendly service, and the calzone I got was delicious and massive! Staff made this top notch though, they made me feel welcome and joked with me during the wait. The only critique I could say is I wish the toppings were as little more spread to the edge. However, sooo much cheese! Like.... So... Much... Cheese. It was delicious!-Superman
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Calzone
The phone rang 9 times before someone picked it up. Right away, I was placed on hold....for more than 4 minutes. I hung up and called again. The phone rang 11 times and no one picked up.
Service: 1
I've been here definitely more than once, and I've seen how this place has evolved from the last ownership to how it is now. The times I've been here have been inconsistent with the service, but I think I will talk about my most recent visit. Before a week ago, it had been about 2 years since I've last eaten here. First off, I will say their service has improved. The staff were quite attentive to my big family and made sure our order was correct. The dining room was well kept and clean. As always, the food was amazing. I love their pizza and garlic knots as well. I tried their cheese fries this time around, and they were delicious. I was quite satisfied with this visit and with how they have improved with their service. I now look forward to coming here and hopefully more often.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Restaurantji Recommends
They changed how they make their pizza and now there's way too much cheese. More cheese than dough. See picture, the whole pizza is like that. I'm out $30.My garlic knots are also burnt.
After eating a slice of pizza here, I’d have a hard time eating pizza from anywhere else, it was really that good. Wasn’t greasy or generic tasting, if pizza can be perfect, this place has definitely got it figured out. Jazz was great, very professional, polite and down to earth. Everyone there that I came across, seemed really cool. I will definitely be stopping by for a pizza the next time I’m in town, highly recommend
Atmosphere: 5
Food: 5
Service: 5
Pizza and sandwiches were very good. The dough was just right and the pizza was not greasy at all. Sandwiches were really good. Only complaint was the wait time but the sign on window did say there would be a wait due to lack of help, which seems to be commonplace in town. All in all, good place to go grab a pizza and sandwich.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Pizza, Cheese Steak Sandwich
I ordered pizzas at 1:40 pm for a pick up at 4 pm. When I got to the restaurant they forgot about my order which wasn’t a huge deal so we paid and sat and waited for the pizza. We ended up sitting for 45 minutes and all others in the restaurant had received their food. I went back up to the counter. My pizza had been ready for a while and was getting cold. I asked the worker why I had been sitting while my pizza got cold. She said I could just have the pizza for free. I told her I had already paid and left. I waited as this used to be my favorite pizza in town but the quality has went down hill. It is nothing like it used to be which is really sad as this has been a staple in Cheyenne since I was a kid. I will not be going back to Parkway again. No value for the dollar, subpar service and not good pizza.
Atmosphere: 1
Food: 2
Service: 1
Oh my God..... can you be any slower!? Signs every where blaming the service on lack of help, but it really was not that busy - I think they just don't know what they are doing. Pizza is just slightly better than average, overall though, you'd be better off with one of the national chains.
Atmosphere: 2
Food: 2
Service: 1