Place isnt what it used to be and not for the better. Ordered delivery and yet again the order was incorrect, the order went through the staff and the doordash driver and the order was still incorrect. Called and the manager and he made things right but had to wait over an hour+ to get the remaining items.
Food: 3
Service: 2
JoyScott Engle
The employees are rude and unprofessional
ryan erdahl
I ordered on-line through your app. and noticed Pizza was pretty late so I called to inquire. Was told it was already delivered so we went looking and found it left in front of our neighbors door. Brought it in and It was cold so I let the employee know that while still on the phone. Was told by his manger standing there with him to contract door dash.. I didn't order through door dash. Your company hired them.. you should take accountability for YOUR contract employees because that's what they are.
Atmosphere: 1
Food: 1
Service: 1
Karen Smith
Pizza and pasta were cold when it finally showed up still waiting for the forgotten breadsticks to possibly show up. Not impressed with the service or the food. Domino’s has better service and food!
Food: 1
Service: 1
jared hasenauer
I'll change this if the manager truly does call me back. They just substituted a pizza without reaching out online or phone call. Called at 9:58 pm Friday 8/29
Service: 1
andy
Yum. My favorite pizza place
Atmosphere: 4
Food: 5
Service: 5
Martha Kendall Curl
called to order a pizza on Pershing in Cheyenne and tried to use a coupon for delivery and was told they couldn't take the coupons over phone and I had to do it online. finally was able to get it to accept my order but there was no coupon code. so had to call again. this time I was told the only way to use the coupon was to bring it into the store. then they had 1 of the coupons as a special for only $1 more. but they were for 3 topping pizzas. I told her i needed a cheese pizza and she would not do it unless it was 3 toppings and I actually had to say no, I am not tripling the cheese. So you just lost my business tonight and any in the future.
Brad Peters
Terrible customer service i do not reccomend whatsoever take your money somewhere that they actually care
Service: 1
leighton family
Doordash for pizzahutt? What a joke. Pizza smashed upside down. And missing peices? What's next...?
Employees rude, we had to buy something for the bathroom, and us girls couldn't be in the bathroom at the same time, and the food was ass as always and took way to long
Atmosphere: 1
Food: 1
Service: 1
Janelle MS
Messed up on a couple of my orders hence I don't really order from here anymore. Food and service is a hit or miss. The girls are always so nice and friendly so that's really what's helping the 4 star review
Atmosphere: 4
Food: 3
Service: 3
Anna Russell
Ordered a pizza with sausage, green pepper and olives. When I picked up pizza, the odor smelled different. It had a sweet pungent smell. Bad sausage smells like this. I took pizza back, got no refund or even an in store credit. Manager defended the smell stating it was the green peppers and then a new blend. This store does not listen to the concerns of customers and I will not buy pizza here again
Atmosphere: 1
Food: 1
Service: 1
Cristine Grant
I have loved Pizza Hut pizza for years. Unfortunately something was definitely different this time. Absolutely gross! We’re done with Pizza Hut!
Atmosphere: 5
Food: 1
Service: 3
Jimmy Carter
how can anyone in good conscience want to charge $40 for a medium pizza and six wings $40. there is no way that the cost of food is going up this high that is absolutely ridiculous that is like almost 100% increase in just a year year and a half..... and let that sink in guys a medium pizza with six wings to feed one person one meal $40
Place isnt what it used to be and not for the better. Ordered delivery and yet again the order was incorrect, the order went through the staff and the doordash driver and the order was still incorrect. Called and the manager and he made things right but had to wait over an hour+ to get the remaining items.
Food: 3
Service: 2
The employees are rude and unprofessional
I ordered on-line through your app. and noticed Pizza was pretty late so I called to inquire. Was told it was already delivered so we went looking and found it left in front of our neighbors door. Brought it in and It was cold so I let the employee know that while still on the phone. Was told by his manger standing there with him to contract door dash.. I didn't order through door dash. Your company hired them.. you should take accountability for YOUR contract employees because that's what they are.
Atmosphere: 1
Food: 1
Service: 1
Pizza and pasta were cold when it finally showed up still waiting for the forgotten breadsticks to possibly show up. Not impressed with the service or the food. Domino’s has better service and food!
Food: 1
Service: 1
I'll change this if the manager truly does call me back. They just substituted a pizza without reaching out online or phone call. Called at 9:58 pm Friday 8/29
Service: 1
Yum. My favorite pizza place
Atmosphere: 4
Food: 5
Service: 5
called to order a pizza on Pershing in Cheyenne and tried to use a coupon for delivery and was told they couldn't take the coupons over phone and I had to do it online. finally was able to get it to accept my order but there was no coupon code. so had to call again. this time I was told the only way to use the coupon was to bring it into the store. then they had 1 of the coupons as a special for only $1 more. but they were for 3 topping pizzas. I told her i needed a cheese pizza and she would not do it unless it was 3 toppings and I actually had to say no, I am not tripling the cheese. So you just lost my business tonight and any in the future.
Terrible customer service i do not reccomend whatsoever take your money somewhere that they actually care
Service: 1
Doordash for pizzahutt? What a joke. Pizza smashed upside down. And missing peices? What's next...?
Food: 2
Service: 1
Yea this place sucks
Restaurantji Recommends
Employees rude, we had to buy something for the bathroom, and us girls couldn't be in the bathroom at the same time, and the food was ass as always and took way to long
Atmosphere: 1
Food: 1
Service: 1
Messed up on a couple of my orders hence I don't really order from here anymore. Food and service is a hit or miss. The girls are always so nice and friendly so that's really what's helping the 4 star review
Atmosphere: 4
Food: 3
Service: 3
Ordered a pizza with sausage, green pepper and olives. When I picked up pizza, the odor smelled different. It had a sweet pungent smell. Bad sausage smells like this. I took pizza back, got no refund or even an in store credit. Manager defended the smell stating it was the green peppers and then a new blend. This store does not listen to the concerns of customers and I will not buy pizza here again
Atmosphere: 1
Food: 1
Service: 1
I have loved Pizza Hut pizza for years. Unfortunately something was definitely different this time. Absolutely gross! We’re done with Pizza Hut!
Atmosphere: 5
Food: 1
Service: 3
how can anyone in good conscience want to charge $40 for a medium pizza and six wings $40. there is no way that the cost of food is going up this high that is absolutely ridiculous that is like almost 100% increase in just a year year and a half..... and let that sink in guys a medium pizza with six wings to feed one person one meal $40
Service: 1
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