Stopped coming to this Starbucks because of a girl who works there named Grace...if she is incapable of being kind to her customers, she really shouldn't be working at a place that deals with so many people on a daily basis. I would recommend any other Starbucks in town even if they mess up your drink, at least they won't be rude and scowl at you when you ask them politely to fix it. Even my niece knows Grace as "the mean one at the coffee place"
Atmosphere: 1
Food: 1
Service: 1
DL Medina
I don't even go there anymore because Grace is a absolute snobby ! I wouldn't even say she's a decent human being! She's so rude.Steven is a Nice guy ,but Grace drives customers away! How the heck is she still there? They must really need the help and can't find a more nice and more customer friendly person seriously!
Service: 1
Jay nallaranos
Burned coffee
Atmosphere: 4
Food: 1
Service: 4
Marie Buhr
I have a love hate relationship with this location. The coffee is good as long as they actually get the drink correct. We’ve had a few incidents over the last few years where the drinks are made incorrectly which, things happen, we get it, but the last time we were there they were extremely rude. When we got the drinks, we noticed there wasn’t cold foam like we asked for. We were told we didn’t so we asked them to put some on there and the woman handing us the drinks told us “next time you need to tell us when you order because we charge for that.” We were fine with getting charged for it and did pay for it, but we literally order the same thing every time we go and know we asked for it. Instead of saying oh we missed that, we will get it on there for ya, they acted like we were just trying to get out of paying for it which was not the case. If the woman taking the order, (dark hair and big gauges) wouldn't rush us through the order and actually take time to listen, the drinks would have been made correctly. I think the way the baristas handle situations like this, and the tone they use with the customers is super important! If my husband or I were rude to them, I would understand them matching our tone, but we weren’t rude at all. This was an experience to make us not go back and go to a different location despite really liking some of the other employees.
Avary Johnson
I ordered a simple drink and it came out totally wrong. I was very nice and simply told the girl working what was wrong with it. Her name was Grace and she stared at me and rolled her eyes at the girl who took my order. She didn’t offer to remake it, and I was uncomfortable so I left. I called the manager and she was very short with me and had an attitude, but they did offer to replace it.
Cie Patterson
What can I say? It's Starbucks. You either love it or hate it. ???
Atmosphere: 5
Food: 5
Service: 5
Ray Rieker
Nice place.
Atmosphere: 5
Food: 5
Service: 5
Jamison
Lol everytime I come to this Starbucks they have trouble ringing stuff up. I needed my receipt for taxes and they ran out of paper and couldn’t print
Atmosphere: 1
Food: 1
Service: 1
Serenity Brown
very rude when asked about cup and had a attitude very poorly treated and i just wished she was kinder and not like she doesn’t care or like she wasn’t judging me!!! i had a kid with me and he said she seemed upset with us not ok!!
Atmosphere: 1
Food: 3
Service: 1
Paraphenomenon “Sam”
I was told that they mix their drinks with milk, ice, flavourings and hydrochloric acid. 10/10
The team here is always super nice and friendly, they have never gotten a drink wrong even though my orders are a little complicated. Best Starbucks in town hands down.
Kathy Hayes
This is the best customer service ever. Always a friendly smile and made sure they knew me by name.
Mark Ford
Nooooooo. First of all it’s forever and a day off the highway and then you finally get there and it is in a dang grocery store. Avoid!
Mikael Beard
The team here is always super nice and friendly, they have never gotten a drink wrong even though my orders are a little complicated. Best Starbucks in town hands down.
Stopped coming to this Starbucks because of a girl who works there named Grace...if she is incapable of being kind to her customers, she really shouldn't be working at a place that deals with so many people on a daily basis. I would recommend any other Starbucks in town even if they mess up your drink, at least they won't be rude and scowl at you when you ask them politely to fix it. Even my niece knows Grace as "the mean one at the coffee place"
Atmosphere: 1
Food: 1
Service: 1
I don't even go there anymore because Grace is a absolute snobby ! I wouldn't even say she's a decent human being! She's so rude.Steven is a Nice guy ,but Grace drives customers away! How the heck is she still there? They must really need the help and can't find a more nice and more customer friendly person seriously!
Service: 1
Burned coffee
Atmosphere: 4
Food: 1
Service: 4
I have a love hate relationship with this location. The coffee is good as long as they actually get the drink correct. We’ve had a few incidents over the last few years where the drinks are made incorrectly which, things happen, we get it, but the last time we were there they were extremely rude. When we got the drinks, we noticed there wasn’t cold foam like we asked for. We were told we didn’t so we asked them to put some on there and the woman handing us the drinks told us “next time you need to tell us when you order because we charge for that.” We were fine with getting charged for it and did pay for it, but we literally order the same thing every time we go and know we asked for it. Instead of saying oh we missed that, we will get it on there for ya, they acted like we were just trying to get out of paying for it which was not the case. If the woman taking the order, (dark hair and big gauges) wouldn't rush us through the order and actually take time to listen, the drinks would have been made correctly. I think the way the baristas handle situations like this, and the tone they use with the customers is super important! If my husband or I were rude to them, I would understand them matching our tone, but we weren’t rude at all. This was an experience to make us not go back and go to a different location despite really liking some of the other employees.
I ordered a simple drink and it came out totally wrong. I was very nice and simply told the girl working what was wrong with it. Her name was Grace and she stared at me and rolled her eyes at the girl who took my order. She didn’t offer to remake it, and I was uncomfortable so I left. I called the manager and she was very short with me and had an attitude, but they did offer to replace it.
What can I say? It's Starbucks. You either love it or hate it. ???
Atmosphere: 5
Food: 5
Service: 5
Nice place.
Atmosphere: 5
Food: 5
Service: 5
Lol everytime I come to this Starbucks they have trouble ringing stuff up. I needed my receipt for taxes and they ran out of paper and couldn’t print
Atmosphere: 1
Food: 1
Service: 1
very rude when asked about cup and had a attitude very poorly treated and i just wished she was kinder and not like she doesn’t care or like she wasn’t judging me!!! i had a kid with me and he said she seemed upset with us not ok!!
Atmosphere: 1
Food: 3
Service: 1
I was told that they mix their drinks with milk, ice, flavourings and hydrochloric acid. 10/10
Restaurantji Recommends
♥️
The team here is always super nice and friendly, they have never gotten a drink wrong even though my orders are a little complicated. Best Starbucks in town hands down.
This is the best customer service ever. Always a friendly smile and made sure they knew me by name.
Nooooooo. First of all it’s forever and a day off the highway and then you finally get there and it is in a dang grocery store. Avoid!
The team here is always super nice and friendly, they have never gotten a drink wrong even though my orders are a little complicated. Best Starbucks in town hands down.
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