I've been sitting here for 30 minutes and still have not gotten food. There is nothing in the drive-thru and not very many people inside.
Frank Carroll
There were four and possibly five employees in the store. We ordered a taco salad with 1000 islands dressing, a kid meal with milk, and tacos and burritos from the drive through. There was no fork. I went back inside for a fork. The milk was sour and had expired 11/24/24. The manager expressed dismay, went to the milk cooler, checked a few until he found a good one. Did not remove or check dates on others or assign anyone to check inventory. There was no 1000 Islands. Just green salsa. Another customer came back inside to complain because her order was two tacos short. The young blonde woman on drive through spent her down time on her phone texting and waiting for the next order. There was no outside trash can. We circled the restaurant looking and, finding none, stopped at the drive through window to ask. No one came to the window even after I honked several times. I left the trash outside the window. It was clear employees had little training and no supervision. While I was there no one was directing employees for corrective actions. No one corrected the phone use behavior. No one followed up on the milk issue. No one expressed concern for having failed to properly fulfill orders. The manager catered to his own and to employee weaknesses. There was no communication, no corrective actions, no oversight, no quality control. Just mute sour silence as though we were wrong to want things done right. I felt sorry for the franchise owner until I realized the owner is the problem. This would be a very nice Taco John’s if anyone cared. I do not recommend going to this location if you like service, quality, and Taco John’s done right.
Atmosphere: 4
Food: 4
Service: 2
Mark Morgan
Taco johns cheyenne is great, EXCEPT FOR THE COMPUTER ORDERING in the drive through. I hate talking to an inanimatnobject
Andrea T
Staff was so great I ordered in and the lady was handing out all the food like we were in a restaurant I appreciate her doing that she made the extra effort to do thato
Atmosphere: 5
Food: 5
Service: 5
Marquita Holmes
Sevice was great but as a Texan, I wes not impressed nor a fan of the food. I was told by locals that I ordered the wrong item, which was a bowl. But I ordered the bowl because they only offered flour tortillas.
Food: 2
Service: 5
Joe Tilghman
One of the better Taco John's that I've been to.
Atmosphere: 4
Food: 4
Service: 4
Robert D. Chang
Great Tex-mex fast food
Atmosphere: 4
Food: 4
Service: 4
Michelle Campbell
Every time I get from here taco broke oles old as hell do better
Atmosphere: 1
Food: 1
Service: 1
Lisa Little
I just wanted to say I was in the drive-through today around 9 o’clock and the guy at the drive-through was very amazing. Had a great attitude. I really put a smile on my face. Just wanna say thank you to that kid. It’s not easy being a drive-through person I’ve been there, but he made a very good experience. The food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambler Breakfast Burrito
Chris Beard
This was my first time trying Taco John's. It was very salty and greasy. If you are looking for cheap Taco Bell style, fast food. Just go to Taco Bell.
Wow the people and kids here got issues and this lond boy especially
anna olsen
The food is good, service when in drive thru is fun actually. However it's quite a different story inside the restaurant. Everyone pretty much ignores that you are there at the counter wanting to place an order. I hate those places where they have this machine where you order by yourself. Can I please get some live help and in a timely manner?
Parking: There's always plenty that are open.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tater Tots, Taco Bravo Combo
David Empey
It Taco Johns.
Atmosphere: 1
Food: 3
Service: 3
Raymond Scott Adams
Yuck, the weinerschnitzel of tacos...I won't be returning!
Atmosphere: 2
Food: 1
Service: 3
Aaron Benson
Has been better. Food was a little soggy and cold, but the service was good.
I've been sitting here for 30 minutes and still have not gotten food. There is nothing in the drive-thru and not very many people inside.
There were four and possibly five employees in the store. We ordered a taco salad with 1000 islands dressing, a kid meal with milk, and tacos and burritos from the drive through. There was no fork. I went back inside for a fork. The milk was sour and had expired 11/24/24. The manager expressed dismay, went to the milk cooler, checked a few until he found a good one. Did not remove or check dates on others or assign anyone to check inventory. There was no 1000 Islands. Just green salsa. Another customer came back inside to complain because her order was two tacos short. The young blonde woman on drive through spent her down time on her phone texting and waiting for the next order. There was no outside trash can. We circled the restaurant looking and, finding none, stopped at the drive through window to ask. No one came to the window even after I honked several times. I left the trash outside the window. It was clear employees had little training and no supervision. While I was there no one was directing employees for corrective actions. No one corrected the phone use behavior. No one followed up on the milk issue. No one expressed concern for having failed to properly fulfill orders. The manager catered to his own and to employee weaknesses. There was no communication, no corrective actions, no oversight, no quality control. Just mute sour silence as though we were wrong to want things done right. I felt sorry for the franchise owner until I realized the owner is the problem. This would be a very nice Taco John’s if anyone cared. I do not recommend going to this location if you like service, quality, and Taco John’s done right.
Atmosphere: 4
Food: 4
Service: 2
Taco johns cheyenne is great, EXCEPT FOR THE COMPUTER ORDERING in the drive through. I hate talking to an inanimatnobject
Staff was so great I ordered in and the lady was handing out all the food like we were in a restaurant I appreciate her doing that she made the extra effort to do thato
Atmosphere: 5
Food: 5
Service: 5
Sevice was great but as a Texan, I wes not impressed nor a fan of the food. I was told by locals that I ordered the wrong item, which was a bowl. But I ordered the bowl because they only offered flour tortillas.
Food: 2
Service: 5
One of the better Taco John's that I've been to.
Atmosphere: 4
Food: 4
Service: 4
Great Tex-mex fast food
Atmosphere: 4
Food: 4
Service: 4
Every time I get from here taco broke oles old as hell do better
Atmosphere: 1
Food: 1
Service: 1
I just wanted to say I was in the drive-through today around 9 o’clock and the guy at the drive-through was very amazing. Had a great attitude. I really put a smile on my face. Just wanna say thank you to that kid. It’s not easy being a drive-through person I’ve been there, but he made a very good experience. The food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambler Breakfast Burrito
This was my first time trying Taco John's. It was very salty and greasy. If you are looking for cheap Taco Bell style, fast food. Just go to Taco Bell.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Wow the people and kids here got issues and this lond boy especially
The food is good, service when in drive thru is fun actually. However it's quite a different story inside the restaurant. Everyone pretty much ignores that you are there at the counter wanting to place an order. I hate those places where they have this machine where you order by yourself. Can I please get some live help and in a timely manner?
Parking: There's always plenty that are open.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tater Tots, Taco Bravo Combo
It Taco Johns.
Atmosphere: 1
Food: 3
Service: 3
Yuck, the weinerschnitzel of tacos...I won't be returning!
Atmosphere: 2
Food: 1
Service: 3
Has been better. Food was a little soggy and cold, but the service was good.
Food: 3
Service: 4
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