The Prime Rib Restaurant & Wine Cellar

I hate leaving less than awesome reviews but I’ve been coming here consistently for years and 9/10 times the service is not great. Tonight we waited an hour and a half for our food and then paid full price with no discounts from management.

Atmosphere: 5

Food: 5

Service: 2

There food was good but my father's prime was a bit tough for him. They gave him a free dessert.

Atmosphere: 5

Food: 4

Service: 5

Our waiter was too overwhelmed by the size of our group. Orders were brought out incorrectly, thus, effecting the overall service. Waiter was also rude and did limit effort to correct his mistakes. Good experience last time but this one was subpar at best.

Atmosphere: 4

Food: 3

Service: 2

A lot to be said but excellent all around to say the least.

Atmosphere: 5

Food: 5

Service: 5

We’ve found ourselves here quite frequently as we enjoy the food and the staff.
Jess has (unintentionally) been our server the last three or four times we’ve been in and she’s always lovely. We have no complaints that we keep ending up with her because she knows what we’re about to order.
The hosts we’ve gotten are always great. My daughter usually brings a baby doll and they always get her a menu for my daughter’s doll and some wicky sticks. It makes me toddlers experience great too.
Sometimes the chicken is very dry and the soda is very flat, which is why the food is getting 4 stars. Everything else is always wonderful!
This is something that I believe could be resolved easily so we will continue to return!

Atmosphere: 5

Food: 4

Service: 5

We've been coming to prime rib for lunches and dinners for several years now and it has never disappointed, from the friendly and welcoming service to the delicious food you're sure to have a great and pleasant meal! They get pretty busy in the evening but we always have no problem getting in promptly in the afternoon. Gillette WY born and raised and The Prime Rib remains in my top 3 resturaunts in Gillette!

Atmosphere: 5

Food: 5

Service: 5

There's a fly trap right above where they prep the food, and a smoking area right next to it. Gross!!! I would not recommend this place. Salads are prepped without gloves..baked potatoes, sweet potatoes and bread are grabbed without gloves. Cooks dont use gloves when cooking. One time the cook dropped a piece of chicken and put it back on the grill, the manager Sam did NOTHING about it when he it was brought to his attention. They have it dark in the restaurant but when its bright the floors and walls are disgusting. Uncooked fish and chicken will be in the walk in for days uncovered. When the bread is in the warmer for too long they will put it in the microwave to soften it up. I could literally go on and on. DONT GO HERE, save your money.

The prime rib wasn't the best I e ever had, but it was decent. However the meal was a bit pricey for what you get.

Very good food and a polite staff.

Atmosphere: 5

Food: 5

Service: 5

They catered an event that I attended. The service was awesome and the chicken and prime rib did not disappoint!

Food: 5

Service: 5

I had my birthday dinner there. Very nice waitress. The steak and my meal were perfect. The dessert for my birthday was delicious.

Atmosphere: 5

Food: 5

Service: 5

Good food, nice staff, no loud/obnoxious music. Sides and apps could be bigger for how much they cost.....

Atmosphere: 4

Food: 4

Service: 4

Ordered a medium prime rib. Got a small. The prime rib had a lot of connective tissue in it, making it tough. Wine was good, sides were good, service was great, restaurant was very nice and clean. Was hoping for better meat.

Best place ever!!!

Atmosphere: 5

Food: 5

Service: 5

Per the holiday we expected there to be a delay or wait when we arrived for our reservation. However, our service was very poor through the almost 2 hours we were there. We waited 45 minutes for a drink from the bar, almost an hour for our starter bread, and 30 minutes for water refills throughout our meal. Our server was kind, but unable to manage his time. We only saw him maybe 3 times through our dinner.