Subway

2809 S 4-J Rd, Gillette
(307) 685-8201

Recent Reviews

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Lisa Holcomb

At approximately 1:50 my order was dropped off by Tonja with DoorDash. My order was missing items I ordered. I called 3 times to tell her she did not deliver my full order. She would not answer. A voice answered but unable to speak to her. It went to voice mail. The voice was just a recording. I left my phone number but of course nocall back! Called Subway at 2809 4-J Rd and all I got there was for orders go to the online site. Terrible service both by Subway and DoorDash! The bread was very dry. It was requested for double contents. If that was double I hate to think what the sandwich would be originally. There was not much sauce on meatball sub and I had requested and paid for extra. Lousy place to order from. I don’t recommend this Subway ever!

Atmosphere: 2

Food: 2

Service: 1

Andrea Downs

Why is there only 1 employee working at lunch time with drive thru orders, online orders, and 6 people in line!? Got sent here from Walmart Subway to have them make an online order I placed bc their toaster and freezer are broken and have been waiting over 20 minutes here with 3 people still in front of me and a stack of online order tickets this girl is trying to work through!

Atmosphere: 1

Food: 1

Service: 1

madison bracht

I don’t usually write reviews for a place like subway but the man that made my sandwich did a good job. I usually get lazy made sandwiches but not from Craig this sandwich made my week. Thanks Craig your art is appreciated. (Photo doesn’t do justice)

Atmosphere: 5

Food: 5

Service: 5

Damon Carver (MisfitSiGuy)

They left a new hire alone by herself, no management in premises whatsoever. The restaurant offered an item on the menu that was apparently discontinued. The new hire is apparently not able to give out refunds, so I’m currently sitting typing this while I wait on the manager to get his lazy butt over here to give me a refund on an item they falsely advertised.

Nestor Parra

It’s always something with this subway. If you order through the app might as well as go in because the food isn’t going to be ready. They’re always out of things like cookies, bread, etc. There’s been multiple times that I’ve gone an hour before they close to find out that they closed early. The place has gone down hill, just go to the one by Home Depot it’s a million times better.

Atmosphere: 1

Food: 1

Service: 1

Stormie Unti

The employees seemed to be not getting along. Neither greeted customers nor interacted beyond the "what do you want" with a very abrasive tone. The lettuce was brown, the tomatoes were pretty nasty, and the wheat bread was dry and hard. Basically, the food matched the two ladies' attitudes that were snapping at one another.....less than desirable. Doesn't even deserve a 1 star.

Atmosphere: 1

Food: 1

Service: 1

Scott Campbell

Very very slow, took 40 minutes to get a sandwich

Atmosphere: 2

Food: 2

Service: 1

Curdina Camper

We walked in and went to order. The girl working didn't look at us, greet us, tell us it was going to be a while, she just kept working on the enormous call-in order. I finally asked her if it was going to be a while and all she did was hold up the enormous receipt of the call-in order. She absolutely wasn't going to take our order, the ones that made the effort to walk in. Her "helper" continued slicing meats. Terrible terrible customer service. If you can't address the customer and explain what is going on, or better yet HELP THEM, you don't belong in customer service. We didn't have time to wait, so we left. Subway needs a better policy for call-in orders. For crying out loud, help the customer in front of you first!

Sky Stitt

Not open for breakfast

Briona Mayfield

BEWARE***The employee working decided to give herself a $5.00 tip when charging my card thinking I would not notice. I have not been reimbursed.

Atmosphere: 1

Food: 3

Service: 1

Samantha Jones

Do not order through the online app. Or on a day children are working. The two teens were so lost and confused. They lacked problem solving skill and laughed the whole time. Online said my order would be ready by 1350. They didn't even start making my order until 1415. I would have walked out but already paid online. Also they were out of EVERYTHING. Ham, turkey, meatballs.I will avoid ordering or coming to this subway in the future.

Atmosphere: 2

Service: 2

Austen Strickland

Just placed an order threw Uber eats and did not receive a few items of my order, and to add to it on my sandwich I got a whopping 1 slice of meat on an Italian sub! Tf is this!??

Zaire Kuchy (SoulSniperYT)

Good food, They didn't have white sub rolls that's why I rated it a 4. The atmosphere was pretty good, good music, good vibe, nice workers, it was kind of small though but that isn't the restaurants fault ?‍♂️ Service was good! Overall I rate it a 4.

Vegetarian options: I'm vegetarian, I am currently driving back front there and it was pretty good! The veggie delite is the way to go!

Kid-friendliness: Like any old restaurant lol

Atmosphere: 4

Food: 4

Service: 5

Matt Wachter

Cannot pin point the smell but it is not fresh baked bread and fresh food. Lettuce was brown and gross I didn't want to even trust it, service was not welcomed or treated like I was wanted there. If I would have known this all before I ordered I would have left and went to Walmarts subway.

Atmosphere: 1

Food: 1

Service: 2

Rachel Wicker

I needed a change from burgers and tacos sub sandwich was very refreshing.

Parking: I'm handicaped. You don't have handicaped parking.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Subway Club

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