McDonald's
1110 W Broadway, Jackson
(307) 733-7444
Recent Reviews
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One of the of the microphone stations was not answering waited for 15 minutes had to switch to the other one when we did finally get a response rude and unhelpful. Not a pleasant experience can’t understand what the service was saying either
Service: 1
Food was not good nothing was fresh. Also, staff were nice but didn't speak very good English so it was hard to communicate and I had issues ordering.
Atmosphere: 4
Food: 2
Service: 4
They suck so bad here. Unless you go to the drive though they don’t really care.
Typical McDonald’s, money over everything
Atmosphere: 1
Food: 1
Service: 1
Just wants money, customer service is NON existent here. Phones are king always look at your phone over the order in your face. Why even work I ask?
Atmosphere: 1
Food: 1
Service: 1
Waited 30 min for a curb side to walk in and watch the manager completely blow me off. He was aware of his actions. Finally got my food and then noticed it was all ice cold. Called the store hoping for a resolution only to be hung up on. Just shows how unprofessional your employees are behind a counter. However I did send a message to corporate concerning your manager
Atmosphere: 1
Food: 1
Service: 1
The McDonald’s itself was clean and tidy, but in the McDrive there were problems: due to the technology it was difficult to understand the employees, which made the order a bit cumbersome. The food was fine as usual, but the communication in the drive-thru could be much better.
Atmosphere: 3
Food: 4
Service: 3
Bought 4 things that should of had monopoly on it but didn’t. Rude and unhelpful employees. Drinks are always bad/watery and food is always cold.
Atmosphere: 3
Food: 2
Service: 1
Ordered through app, said confirmed at 9:45, was canceled when I arrived at 10, couldn't use app deal again, shouldn't allow me to order if there's no time left.
Atmosphere: 1
Food: 1
Service: 1
Went in there 10/10/25 @ 10:35, was told they stopped breakfast at 10:30. There were 3 others behind me that wanted breakfast too. We all left. The web site says breakfast till 11am
Atmosphere: 4
Service: 2
Waited 15 mins for order and all cold. Ordered gold sauce chicken wraps, no sauce and cold. Fries half full. Staff don’t care and all had heads down.
No point to reply with auto reply. Can’t resolve. Already left. Generally McDonalds customer service and quality output of food has declined over the last 3 years. Visited 12 in 6 states and all the same. Noticed now no server all collection pick up and want you to order of screens. Tired of being asked ‘are you using the app today’??? If I did why would I be in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I hope they have soup
Atmosphere: 5
Food: 5
Service: 5
It was clean fast and.food was hot
Atmosphere: 5
Food: 5
Service: 5
Value menu was affordable
Atmosphere: 4
Food: 5
Service: 5
It's McDonald's but after an early morning watching the sunrise it was what we needed. Fast and hot.
Atmosphere: 4
Food: 4
Service: 5
Bad attention
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