Extremely rude opener. Was too busy correcting me on ingredients to let me explain what I wanted. Didn't get what I wanted at all.
Melissa Zermeno
Rita and Minerva were rude and got my order wrong. They also gave a dirty look when I gave my order.
Atmosphere: 4
Food: 4
Service: 1
Kalley Miller
The women who work here are amazing; good coffee, and great staff! Thanks for the Chai, Rita!
Julia Elken
Convenient location, excellent customer service, and great coffee! I appreciate that the barista went above and beyond and filled our hiking water bottles for us.
Atmosphere: 5
Food: 5
Service: 5
Ale De la Peña
I ordered an iced oat milk latte… and couldn’t drink it. A big amount of fat what’s at the top… impossible to drink and horrible flavor.
Clark Stromberg
Wonderful employees and plant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Brian Minton
Lots of places to get a tea, or coffee, in Jackson, in fact there are at least two other Starbucks. However, only the Starbucks at Smith’s has Rita working there, so it’s the only one worth going to! I once mentioned to her that I was taking a tea back to Teton village for my girlfriend and she made sure that it was made extra hot to last the 20 minute drive. I came back a week or so later and she not only recognized me but asked if I needed my drink extra hot for the drive. Ever since, I make it a point to stop in at this location. Coffee and tea tastes the same when you go to chains, but if you want someone who smiles, greets you with genuine care, and wants to make your drink perfect, stop in to the Starbucks at Smiths and say hi to Rita. You’ll be happy that you did!
Atmosphere: 5
Food: 5
Service: 5
Kristen Young
I've tried this location 3 times now and each time was the worst drink I've ever gotten from a Starbucks. I've asked them to remake them once and they were worse than the original drinks. Literally undrinkable. I dont know how they can make it so awful.
Food: 1
Lisa Oden Knapp
I just stood there waiting to be acknowledged while the young man at the register chatted away with a young girl who was buying nothing They were talking about where she works and what she does and just let me stand there. Finally I just left. It’s disgusting that Starbucks or any business would allow this.
Joy McIlvaine
This Starbucks is in the Smiths Grocery Store. It was a nice treat to sip on a great cup of coffee while shopping in Smiths. The staff was friendly.
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Brenda B
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Bob Weenig
Try the pink drink!
Krista Stevens
The staff here…wouldn’t scan my card in the app to add cash, or for points. (I don’t have a physical card anymore, and always use my app to pay/points). Said they couldn’t, but I’m guessing they didn’t know how to. I believe they were not nationals, but regardless I was a bit surprised at how they related with the customers. Kinda upset almost. IDK. Cool accents tho. :) Prob just tired of all the tourists ?
yummi lol
this starbucks always gets my orders wrong! I have never been satisfied with a single order I place here.
Extremely rude opener. Was too busy correcting me on ingredients to let me explain what I wanted. Didn't get what I wanted at all.
Rita and Minerva were rude and got my order wrong. They also gave a dirty look when I gave my order.
Atmosphere: 4
Food: 4
Service: 1
The women who work here are amazing; good coffee, and great staff! Thanks for the Chai, Rita!
Convenient location, excellent customer service, and great coffee! I appreciate that the barista went above and beyond and filled our hiking water bottles for us.
Atmosphere: 5
Food: 5
Service: 5
I ordered an iced oat milk latte… and couldn’t drink it. A big amount of fat what’s at the top… impossible to drink and horrible flavor.
Wonderful employees and plant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Lots of places to get a tea, or coffee, in Jackson, in fact there are at least two other Starbucks. However, only the Starbucks at Smith’s has Rita working there, so it’s the only one worth going to! I once mentioned to her that I was taking a tea back to Teton village for my girlfriend and she made sure that it was made extra hot to last the 20 minute drive. I came back a week or so later and she not only recognized me but asked if I needed my drink extra hot for the drive. Ever since, I make it a point to stop in at this location. Coffee and tea tastes the same when you go to chains, but if you want someone who smiles, greets you with genuine care, and wants to make your drink perfect, stop in to the Starbucks at Smiths and say hi to Rita. You’ll be happy that you did!
Atmosphere: 5
Food: 5
Service: 5
I've tried this location 3 times now and each time was the worst drink I've ever gotten from a Starbucks. I've asked them to remake them once and they were worse than the original drinks. Literally undrinkable. I dont know how they can make it so awful.
Food: 1
I just stood there waiting to be acknowledged while the young man at the register chatted away with a young girl who was buying nothing They were talking about where she works and what she does and just let me stand there. Finally I just left. It’s disgusting that Starbucks or any business would allow this.
This Starbucks is in the Smiths Grocery Store. It was a nice treat to sip on a great cup of coffee while shopping in Smiths. The staff was friendly.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Try the pink drink!
The staff here…wouldn’t scan my card in the app to add cash, or for points. (I don’t have a physical card anymore, and always use my app to pay/points). Said they couldn’t, but I’m guessing they didn’t know how to. I believe they were not nationals, but regardless I was a bit surprised at how they related with the customers. Kinda upset almost. IDK. Cool accents tho. :) Prob just tired of all the tourists ?
this starbucks always gets my orders wrong! I have never been satisfied with a single order I place here.
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