Got exactly what we wanted and the service was great!
Atmosphere: 5
Food: 5
Service: 5
Matt Schneider
This location is inside Smith's grocery store. We waited over 20 minutes at the counter to order and were never helped. No employee within site of the counter/cash register so we decided to leave. Upon exiting the store we saw the employee sitting on his phone outside hitting his vape.
Apparently those are more important than good customer service these days.
I wish giving zero stars was a possibility. Go to the Cowboy Coffee Co. instead!
Atmosphere: 1
Service: 1
Marvin Bistram
Most impolite Starbucks I had ever visited. The staff should work on their attitude.
Atmosphere: 1
Food: 1
Service: 1
Meaghan Holman
Extremely rude opener. Was too busy correcting me on ingredients to let me explain what I wanted. Didn't get what I wanted at all.
Melissa Zermeno
Rita and Minerva were rude and got my order wrong. They also gave a dirty look when I gave my order.
Atmosphere: 4
Food: 4
Service: 1
Kalley Miller
The women who work here are amazing; good coffee, and great staff! Thanks for the Chai, Rita!
Julia Elken
Convenient location, excellent customer service, and great coffee! I appreciate that the barista went above and beyond and filled our hiking water bottles for us.
Atmosphere: 5
Food: 5
Service: 5
Ale De la Peña
I ordered an iced oat milk latte… and couldn’t drink it. A big amount of fat what’s at the top… impossible to drink and horrible flavor.
Clark Stromberg
Wonderful employees and plant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Brian Minton
Lots of places to get a tea, or coffee, in Jackson, in fact there are at least two other Starbucks. However, only the Starbucks at Smith’s has Rita working there, so it’s the only one worth going to! I once mentioned to her that I was taking a tea back to Teton village for my girlfriend and she made sure that it was made extra hot to last the 20 minute drive. I came back a week or so later and she not only recognized me but asked if I needed my drink extra hot for the drive. Ever since, I make it a point to stop in at this location. Coffee and tea tastes the same when you go to chains, but if you want someone who smiles, greets you with genuine care, and wants to make your drink perfect, stop in to the Starbucks at Smiths and say hi to Rita. You’ll be happy that you did!
I've tried this location 3 times now and each time was the worst drink I've ever gotten from a Starbucks. I've asked them to remake them once and they were worse than the original drinks. Literally undrinkable. I dont know how they can make it so awful.
Food: 1
Lisa Oden Knapp
I just stood there waiting to be acknowledged while the young man at the register chatted away with a young girl who was buying nothing They were talking about where she works and what she does and just let me stand there. Finally I just left. It’s disgusting that Starbucks or any business would allow this.
Joy McIlvaine
This Starbucks is in the Smiths Grocery Store. It was a nice treat to sip on a great cup of coffee while shopping in Smiths. The staff was friendly.
Atmosphere: 5
Service: 5
Brenda Bauer
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Brenda B
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Got exactly what we wanted and the service was great!
Atmosphere: 5
Food: 5
Service: 5
This location is inside Smith's grocery store. We waited over 20 minutes at the counter to order and were never helped. No employee within site of the counter/cash register so we decided to leave. Upon exiting the store we saw the employee sitting on his phone outside hitting his vape.
Apparently those are more important than good customer service these days.
I wish giving zero stars was a possibility. Go to the Cowboy Coffee Co. instead!
Atmosphere: 1
Service: 1
Most impolite Starbucks I had ever visited. The staff should work on their attitude.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude opener. Was too busy correcting me on ingredients to let me explain what I wanted. Didn't get what I wanted at all.
Rita and Minerva were rude and got my order wrong. They also gave a dirty look when I gave my order.
Atmosphere: 4
Food: 4
Service: 1
The women who work here are amazing; good coffee, and great staff! Thanks for the Chai, Rita!
Convenient location, excellent customer service, and great coffee! I appreciate that the barista went above and beyond and filled our hiking water bottles for us.
Atmosphere: 5
Food: 5
Service: 5
I ordered an iced oat milk latte… and couldn’t drink it. A big amount of fat what’s at the top… impossible to drink and horrible flavor.
Wonderful employees and plant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Lots of places to get a tea, or coffee, in Jackson, in fact there are at least two other Starbucks. However, only the Starbucks at Smith’s has Rita working there, so it’s the only one worth going to! I once mentioned to her that I was taking a tea back to Teton village for my girlfriend and she made sure that it was made extra hot to last the 20 minute drive. I came back a week or so later and she not only recognized me but asked if I needed my drink extra hot for the drive. Ever since, I make it a point to stop in at this location. Coffee and tea tastes the same when you go to chains, but if you want someone who smiles, greets you with genuine care, and wants to make your drink perfect, stop in to the Starbucks at Smiths and say hi to Rita. You’ll be happy that you did!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've tried this location 3 times now and each time was the worst drink I've ever gotten from a Starbucks. I've asked them to remake them once and they were worse than the original drinks. Literally undrinkable. I dont know how they can make it so awful.
Food: 1
I just stood there waiting to be acknowledged while the young man at the register chatted away with a young girl who was buying nothing They were talking about where she works and what she does and just let me stand there. Finally I just left. It’s disgusting that Starbucks or any business would allow this.
This Starbucks is in the Smiths Grocery Store. It was a nice treat to sip on a great cup of coffee while shopping in Smiths. The staff was friendly.
Atmosphere: 5
Service: 5
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
Ordered ahead as I did not want to wait and the order was incorrect again. They acted like it was my fault it was wrong, and I should have taken what they made me. No apologies, just here is your new drink. It's a little frustrating.
Atmosphere: 2
Food: 3
Service: 2
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