We ordered our dinner to be delivered, we received the wrong items. I understand that these things happen sometimes but my problem is with how it was handled. I tried to call the store to get my issue resolved, I called three times and let it ring long enough each time that it took me back to the automated ordering line (which is a whole other problem in itself) I ended up taking my wrong items to the store, had to wait 15 minutes to even talk to someone, another 15 for my replacement items...All in all, I ordered my food at 5 pm, received it a little before 5:30 and by the time it was all resolved I got home to have the cold pizza that was actually correct, an hour after it was delivered. I paid a delivery fee...Why if I was going to end up at the store anyways.
Atmosphere: 1
Food: 4
Service: 1
Bowe Paxton
They did ok.
Atmosphere: 3
Food: 3
Service: 3
Joejr Saldana
I ordered my pizza and it said 14 minutes when it was time for pickup I got to the pizza hut in Powell wyo there was a line of people ahead of me I had to wait for another 30 minutes they need to hire more people ??
My pickup order said 13 minutes when I ordered. I waited 20. Now they say it just went in the oven and it should take 15 minutes to cook. 15 minutes is not a big deal, but I came according to what I was told... And if it takes 15 minutes after it is in the oven, how was it 13 minutes from start to finish when I ordered? Kind of seems impossible to me. Just give real times man so we can plan accordingly.
William Damewood
Great place, staff is friendly and they work hard to serve you the best that they can.
Atmosphere: 4
Food: 4
Service: 5
Paul Kost
Good experience. The pizza and pasta were great!
Atmosphere: 5
Food: 5
Service: 5
Will Damewood
Great place, staff is friendly and they work hard to serve you the best that they can.
I actually hesitated ordering pizza hut after reading all the reviews with their delivery speed. I should have listened to my inner voice telling me , don't do it , order legends instead, its my favorite anyway. Lesson learned. An hour later and still no pizza. Called , and can't even speak to a local pizza hut staff. Had to talk to a call center who just guesses on when the pizza will be here.Update. About an hour and 40 minutes later my husband decided to open the door to see if maybe they were driving around lost. Found rhe pizzas sitting on our doorstep, cold. Looked back on ring camera , yup they wer delivered right on time and he just plopped them in feont of rhe door and walked away. Didnt bother with the doorbell.
Cheryl Jolley
Powell, WY location. Restaurant was very dirty. Looked like it hadn’t been swept or mopped in a long while, salt/pepper shakers etc and holder were filthy, bathroom was disgusting! Pizza was good and our waitress was ok.
Atmosphere: 2
Food: 3
Service: 3
Mike Meza
This is definitely one of my favorites the pizza was on point and the service was great definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza
Alycia Lake
The service was not great. The phone rang several times and they would not answer. Lots of dirty tables and an untidy fountain area. We waited in the restaurant for 40 minutes for our carry out order and I finally had to go ask them for it. It was sitting in their heating area and nobody had let us know that it was ready to be picked up even though they knew we were waiting in the restaurant just a few tables away from the register and could see us.
Debbie MacPeek
Food was amazing, service was wonderful. Our favorite pizza hut around.
We ordered our dinner to be delivered, we received the wrong items. I understand that these things happen sometimes but my problem is with how it was handled. I tried to call the store to get my issue resolved, I called three times and let it ring long enough each time that it took me back to the automated ordering line (which is a whole other problem in itself) I ended up taking my wrong items to the store, had to wait 15 minutes to even talk to someone, another 15 for my replacement items...All in all, I ordered my food at 5 pm, received it a little before 5:30 and by the time it was all resolved I got home to have the cold pizza that was actually correct, an hour after it was delivered. I paid a delivery fee...Why if I was going to end up at the store anyways.
Atmosphere: 1
Food: 4
Service: 1
They did ok.
Atmosphere: 3
Food: 3
Service: 3
I ordered my pizza and it said 14 minutes when it was time for pickup I got to the pizza hut in Powell wyo there was a line of people ahead of me I had to wait for another 30 minutes they need to hire more people ??
Atmosphere: 2
Food: 2
Service: 1
Waiter was nice but very busy!
Atmosphere: 3
Food: 4
Service: 4
Was clean pizza good
Parking: Easy parking
Wheelchair accessibility: Yes
Recommended dishes: Marinara, Oven-Baked Veggie Pasta, Oven-Baked Cheesy Alfredo Pasta, Supreme Pizza, Breadsticks, Cinnamon Sticks, Ultimate Chocolate Chip Cookie, Combination Pizza, Garlic Bread, Slice of Pizza, Hawaiian Chicken Pizza, Meat Lovers Pizza, Baked Pasta Bolognese, Breaded Boneless Wings
My pickup order said 13 minutes when I ordered. I waited 20. Now they say it just went in the oven and it should take 15 minutes to cook. 15 minutes is not a big deal, but I came according to what I was told... And if it takes 15 minutes after it is in the oven, how was it 13 minutes from start to finish when I ordered? Kind of seems impossible to me. Just give real times man so we can plan accordingly.
Great place, staff is friendly and they work hard to serve you the best that they can.
Atmosphere: 4
Food: 4
Service: 5
Good experience. The pizza and pasta were great!
Atmosphere: 5
Food: 5
Service: 5
Great place, staff is friendly and they work hard to serve you the best that they can.
Atmosphere: 4
Food: 4
Service: 5
Employee was friendly and pizza was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I actually hesitated ordering pizza hut after reading all the reviews with their delivery speed. I should have listened to my inner voice telling me , don't do it , order legends instead, its my favorite anyway. Lesson learned. An hour later and still no pizza. Called , and can't even speak to a local pizza hut staff. Had to talk to a call center who just guesses on when the pizza will be here.Update. About an hour and 40 minutes later my husband decided to open the door to see if maybe they were driving around lost. Found rhe pizzas sitting on our doorstep, cold. Looked back on ring camera , yup they wer delivered right on time and he just plopped them in feont of rhe door and walked away. Didnt bother with the doorbell.
Powell, WY location. Restaurant was very dirty. Looked like it hadn’t been swept or mopped in a long while, salt/pepper shakers etc and holder were filthy, bathroom was disgusting! Pizza was good and our waitress was ok.
Atmosphere: 2
Food: 3
Service: 3
This is definitely one of my favorites the pizza was on point and the service was great definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza
The service was not great. The phone rang several times and they would not answer. Lots of dirty tables and an untidy fountain area. We waited in the restaurant for 40 minutes for our carry out order and I finally had to go ask them for it. It was sitting in their heating area and nobody had let us know that it was ready to be picked up even though they knew we were waiting in the restaurant just a few tables away from the register and could see us.
Food was amazing, service was wonderful. Our favorite pizza hut around.
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