Very rude when we came in they don’t offer tap too pay me and my fiancẽ got a chilli dog and a chicken sandwich I feel bad for leaving the food we paid for but the chicken was cold nothing on the sandwich but lettuce and the chilli dog was made with 2 6 inch hot dogs from Kroger the lady at the front was rude didn’t repeat back are order and got most of it wrong except the main food and all the workers are not happy and rude as well unless your a regular it’s honestly the most disgusting place I’ve been o and the chicken was cold and she ordered a 12 inch chilli dog with 2 buns 🥲🥲🥲
Atmosphere: 1
Food: 1
Service: 1
Stephen Thomas
Dirty seating area, worse ever, several not doing much! Kitchen worker not changing gloves after playing with his hair and hat, didn’t get order right! Cold tots! drive thru puffy hair kid flipping off dinning room customers and hopping around! Asked for management and was told comes and goes out of restaurant!
Atmosphere: 1
Food: 1
Service: 1
India
Great value on the dirty soda drinks if you use the app or hit it during happy hour.
Atmosphere: 4
Food: 4
Service: 5
Ronney Jean Owens (Wyoming Witch)
Cherry slush with ice cream!!! Get in my belly !!!! 🙌🏾🙌🏾🤘☺️✨️🫶😋🫂
Atmosphere: 5
Food: 5
Service: 5
Mindi S
The food is decent but varies day to day
Atmosphere: 3
Food: 3
Service: 3
Amber Schultes
06/18/2025 - 11:00 am. Best service and food was great!!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Dylan Todd
False advertising. I only received the footlong :(
Crystal Letson
Went through drive-thru, ordered a chicken sandwich and mozzarella sticks. Both items were cold. Chicken sandwich had overly toasted buns that were chewy. The chicken was so overcooked it was dry as a bone. We will NEVER go to this Sonic ever again! Terrible just Terrible!
Atmosphere: 1
Food: 1
Service: 1
Shannon Listy
Food was cold! It's not ok to serve food that has been sitting and is cold. It's unfortunate to waste my money like that.
D Borg
Picked up 5 piece chicken strip, only 3 pieces. 8 piece poppers, only 7 pieces. 8 piece mozzarella stick, only 6 pieces.. cook hungry or something?
Incompetent. Which is a result of poor management.
Atmosphere: 1
Food: 1
Service: 1
Zander Capps
I’ve been to a lot of sonics, and this is BY FAR the worst. Slowest service, at least half the screens don’t work or are falling apart. Forgot all of my sauces and still failed to give me the right sauce after asking. Red button blinks for like 10 minutes and nobody will answer requiring you to use the app or go inside. I’ve never ever left a review for anything but this sonic just made me want to grit my teeth. Just run down, slow, and not even good. Rude staff too.
Atmosphere: 1
Food: 2
Service: 1
Jordan Walsh
Fast drive thru serves room temperature chicken strips, Luke warm fries… I’m sure that is not allowed by the health inspector… room temperature meats can cause food poisoning. I have had to go in and have two big orders completely remade, and I won’t trust them with my health anymore. BE WARNED Rock Springs.
Atmosphere: 1
Food: 1
Service: 3
Maggy DOYLE
We ordered food for 3 people at the Drive-thru. I ordered a Garlic Butter Bacon Cheeseburger and a medium Chicken Bites. When we received our bag, just as the driver said "Do we have napkins?", the employee closed the window and went away. We checked the bag: ZERO napkin (for 3 people!). We had to wave for the employee to notice us and cracked the window open. We said again: "Can we have napkins? They're are none in the bag." and WITHOUT A WORD (of surprise or apology), the employee handed a few and closed the window again! (No, it was not that cold, no wind, and the sun was out!) We took the road again (commuting on the interstate) and we realized my burger was missing!! I tried calling them (because they say that if you call immediately, you can schedule a time to come get your missing item or your refund at your confinience).... I called THREE TIMES. Nobody ever picked up the phone. To top out off, the chicken bites I ordered were DRYYYYY and too salty (I couldn't even finish the third one) ! And the others said they really weren't impressed with their burgers (to put it nicely).
We are so disappointed (and hungry!)! We commute several times a week and usually go to Wendy's, Arby's (for good reasons, apparently!), but thought we'd give Sonic a chance..... Well. That's a fail! Bad service. Bad food. Missing food. No one to help you with issues.
I'm writing this review as proof that I did try to contact them on time, and expect to get my money back next time we come through town.
Food: 2
Service: 1
Louanna Esquivel
They gave me a old burger patty on 01/012025. It was hard and dry. Not fresh at all!
Very rude when we came in they don’t offer tap too pay me and my fiancẽ got a chilli dog and a chicken sandwich I feel bad for leaving the food we paid for but the chicken was cold nothing on the sandwich but lettuce and the chilli dog was made with 2 6 inch hot dogs from Kroger the lady at the front was rude didn’t repeat back are order and got most of it wrong except the main food and all the workers are not happy and rude as well unless your a regular it’s honestly the most disgusting place I’ve been o and the chicken was cold and she ordered a 12 inch chilli dog with 2 buns 🥲🥲🥲
Atmosphere: 1
Food: 1
Service: 1
Dirty seating area, worse ever, several not doing much! Kitchen worker not changing gloves after playing with his hair and hat, didn’t get order right! Cold tots! drive thru puffy hair kid flipping off dinning room customers and hopping around! Asked for management and was told comes and goes out of restaurant!
Atmosphere: 1
Food: 1
Service: 1
Great value on the dirty soda drinks if you use the app or hit it during happy hour.
Atmosphere: 4
Food: 4
Service: 5
Cherry slush with ice cream!!! Get in my belly !!!! 🙌🏾🙌🏾🤘☺️✨️🫶😋🫂
Atmosphere: 5
Food: 5
Service: 5
The food is decent but varies day to day
Atmosphere: 3
Food: 3
Service: 3
06/18/2025 - 11:00 am.
Best service and food was great!!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
False advertising. I only received the footlong :(
Went through drive-thru, ordered a chicken sandwich and mozzarella sticks. Both items were cold. Chicken sandwich had overly toasted buns that were chewy. The chicken was so overcooked it was dry as a bone. We will NEVER go to this Sonic ever again! Terrible just Terrible!
Atmosphere: 1
Food: 1
Service: 1
Food was cold! It's not ok to serve food that has been sitting and is cold. It's unfortunate to waste my money like that.
Picked up 5 piece chicken strip, only 3 pieces. 8 piece poppers, only 7 pieces. 8 piece mozzarella stick, only 6 pieces.. cook hungry or something?
Food: 3
Restaurantji Recommends
Incompetent. Which is a result of poor management.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to a lot of sonics, and this is BY FAR the worst. Slowest service, at least half the screens don’t work or are falling apart. Forgot all of my sauces and still failed to give me the right sauce after asking. Red button blinks for like 10 minutes and nobody will answer requiring you to use the app or go inside. I’ve never ever left a review for anything but this sonic just made me want to grit my teeth. Just run down, slow, and not even good. Rude staff too.
Atmosphere: 1
Food: 2
Service: 1
Fast drive thru serves room temperature chicken strips, Luke warm fries… I’m sure that is not allowed by the health inspector… room temperature meats can cause food poisoning. I have had to go in and have two big orders completely remade, and I won’t trust them with my health anymore. BE WARNED Rock Springs.
Atmosphere: 1
Food: 1
Service: 3
We ordered food for 3 people at the Drive-thru. I ordered a Garlic Butter Bacon Cheeseburger and a medium Chicken Bites.
When we received our bag, just as the driver said "Do we have napkins?", the employee closed the window and went away. We checked the bag: ZERO napkin (for 3 people!).
We had to wave for the employee to notice us and cracked the window open. We said again: "Can we have napkins? They're are none in the bag." and WITHOUT A WORD (of surprise or apology), the employee handed a few and closed the window again!
(No, it was not that cold, no wind, and the sun was out!)
We took the road again (commuting on the interstate) and we realized my burger was missing!!
I tried calling them (because they say that if you call immediately, you can schedule a time to come get your missing item or your refund at your confinience).... I called THREE TIMES. Nobody ever picked up the phone.
To top out off, the chicken bites I ordered were DRYYYYY and too salty (I couldn't even finish the third one) ! And the others said they really weren't impressed with their burgers (to put it nicely).
We are so disappointed (and hungry!)! We commute several times a week and usually go to Wendy's, Arby's (for good reasons, apparently!), but thought we'd give Sonic a chance..... Well. That's a fail!
Bad service. Bad food. Missing food. No one to help you with issues.
I'm writing this review as proof that I did try to contact them on time, and expect to get my money back next time we come through town.
Food: 2
Service: 1
They gave me a old burger patty on 01/012025. It was hard and dry. Not fresh at all!
Food: 1
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