Wendy's
1981 Dewar Dr, Rock Springs
(307) 362-6985
Recent Reviews
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Came to drive-through at five min till 11 ordered two biggie bags and an extra two chicken sandwiches I pay get to the second window was handed My drinks and was told to pull forward due to one of the chicken sandwiches had to be cooked fresh. However, when the meal came fries were warm Ish drove home to the two burgers not fresh used to be when you would order something and they wouldn’t have it on hand at a fast food restaurant, they would usually give you an estimate of time to wait and ask if you still want it. Good customer service should be if you’re cooking anything fresh for an order and you would cook the whole order fresh after getting home I tried to call back let the phone ring at least 20 times no answer
Atmosphere: 1
Food: 4
Service: 1
Stop filling my drinks with 90% ice
The tables were dirty, floor was sticky, the bathroom door was very nasty and didn't touch it, used my foot "shoe". Also if I needed to go to the toilet there was no door on the stall. See Picture!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger
Went to go eat in and it smelled awful. Guessing sewer issues 🤢 We couldn't even stand in line long enough to order, let alone eat there. We had to leave and eat somewhere else.
Atmosphere: 1
The floors are dirty, tables are unclean, restaurant itself smells like literal poop... usually we have no issues here, but tonight, oh boy...😮💨 The gal that filled our drinks(for a mobile order!) Got both wrong. My fiancé ordered a salad, and they didn't give us the dressing or anything else besides the salad?! What's up with that?! I watched the lady literally toss my food on the tray, and then she looked at me and smiled! Like what... Come on guys... get it together... I love Wendy's, but this is NOT how it used to be😭
Atmosphere: 2
Food: 3
Service: 2
The gal that took my order was very rude and didn't really seem she liked her job. Food is good but I didn't get my fries for either meal I ordered.
Atmosphere: 2
Food: 4
Service: 1
I have only been through the drive thru but it is always on point!
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Asiago Ranch Chicken Club Combo
No clean tables
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Dave's Single
The food tastes the same in Cali. Good service but had to wait a while although they were fully staffed.
They are consistently decent, and consistently forget the Chili sauce even if you ask. Some employees have excellent customer service, others have room to improve. However the food is always good and cooked properly.
Wheelchair accessibility: Upfront parking spaces and curb ramp.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dave's Single
Restaurantji Recommends
Get your act together!!!! Stop leaving things out of orders you guys were slow at 3:30 pm today there’s no reason to forget a whole sandwich from the combo meal!!! Figure it out or shut it down!!!
Service: 1
Asked for only ketchup and got everything on it. I have food allergies so I can’t eat onions and they said there was only ketchup . So I got home to see that there was onions I was pissed. Didn’t want to go back because I just got off of work and was tired. Do better!
Atmosphere: 1
Food: 1
Service: 1
Wendy's is my favorite spot to go but lately they've been messing up my order. I'm not getting the correct items on my meals.
Atmosphere: 3
Food: 2
Service: 4
Great service ? ?? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
great people good food
Atmosphere: 5
Food: 5
Service: 5
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