Pizza Hut

545 Shoshoni St, Thermopolis
(307) 864-2345

Recent Reviews

Sort by
Sondra Jade Carver

I went in at NOON!!! FLOOR WAS INCREDIBLY DIRTY. EVERY TABLE. DIRTY. THE SMELL. 🤮🤮🤮🤮 nooooooo!!! at keSt do something and clean that place up guys!!!!! still. NO GLOVES. food department needs to go In there. no joke.

Dilan Herath

Amazing location. The Google page had an out of date menu, and I called in a nonexistent item. Instead of giving me sad news, he went the extra mile to custom create the old recipe! Came back a few more times and got the same great service from other employees too. Definitely stop by for some great pizza!

Wheelchair accessibility: First floor accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread

Sandra Gonzalez

Always a friendly smile from staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Wings

Don Davidson

For my money, the best pizza is at Pizza Hut, and this one seemed very new. Inside dining is available, and the DIY drink station was a big plus.

Atmosphere: 3

Food: 5

Service: 5

Emily S

The food taste, great, but don’t expect sauce if you order extra sauce. I would think I accidentally clicked light sauce, there was barely anything on it.

Atmosphere: 5

Food: 3

Service: 5

Martha States

We arrived about 3 hours prior to closing time. We had a group of 18 people. The person who was behind the register was super sour when we asked if they were open as it appeared closed even though the signs said open. They replied yes but you cannot eat in here. We are not able to clean the restaurant from you. There were no other customers in there. We asked about taking it to go, but the attitude was it would be so much work for the 2 of them as they were disabled and the other employee was old. Their words not mine. They had taken down the salad bar and the dinning room was all put away. Very unfriendly and uninviting.

Atmosphere: 1

Service: 1

sassysmom29

We stopped here to eat dinner after visiting the Hot Springs at the state park. The staff was extremely unfriendly and told us that they were short staffed and that we would have to eat outside AND take our trash with us!
The staff then informed me that they do not carry the gluten free pizza crust available at many other locations.

*****Avoid this place at ALL costs - go instead to P6 for a great pizza and excellent customer service*****

Atmosphere: 1

Food: 1

Service: 1

Leslie Johnson

Went there almost 2 hours before they close and was meet with nothing but rude lazy attitude. We went to P6 and got great service and food

Kaite Hinsdale

I would give this place 0 stars if I could. A group of us came to this place as after going swimming round 8:30. And the lady who was supposed to help us, told us we couldn't sit inside or anything like that. Because "she would have to clean the table. Horrible costumer service and bad employees

Zodakai Murphy

Group of us went to eat dinner after hot springs, and were met with not allowed to eat inside, outside, or even order! They kicked us out like we were hobos.

Atmosphere: 1

Food: 1

Service: 1

Marc

The whole store is empty.
An employee on site, absolutely listless and dismissive. We felt like foreign bodies. Didn't feel welcome and went somewhere else. In our homeland, a Pizza Hut like this would have long since gone bankrupt.

Service: 1

Todd B.

I would give this place zero stars, if I could. A group of us went to this location after visiting the Hot Springs and we were met with nothing but apathy and a severe lack of enthusiasm. I get that it's lunch time, but the place was empty. Now I see why.

The older woman running the front today for lunch was very rude and seemingly having a bad day. We tried to order a family deal with an extra pizza and salad bar for all 5 of us. After several minutes of her trying to ring up our order, something didn't seem right. After some more goofing around with the register, she asked if we wanted our change, which was odd. After receiving the change, it would appear that it totaled close up $40. Now, the pizza was decent, but the service was not worth $40. Not even close.

The younger gentleman tried to help her, but she swatted him off. If I didn't know any better, I'd say this was a scam. We are indigenous people visiting a site we find sacred. A site we helped preserve. This is a shame and a letdown.

Avoid at all costs and go to the fired pie place down the road. I'm sure when you spend over $100 there, they'll at least give you a smile.

Atmosphere: 1

Food: 4

Service: 1

Zac Beardall

Drive through is cool

Atmosphere: 4

Food: 4

Service: 4

Matt Galovich

Usually it is a fairly safe bet with Pizza Hut but this time we had to wait well over an hour in the parking lot to finally get our pizzas. They said they had staff issues which happens but still.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Creamy Chicken Bacon Pizza, Meat Lovers Pizza, Supreme Pizza

gr8god4u

Hawaiian personal pan pizza was very good but slightly higher in price than I expected. People need to feel like they are getting a bargain or that the restaurant wants you to come back by offering larger portions.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Loaded Baked Potato, Cheese Sticks, Oven-Baked Chicken Alfredo Pasta

Loading...