Starbucks

Great energy for working people

Atmosphere: 5

Food: 5

Service: 5

I used Starbucks often from 1990 through 2010, and not regularly since then, but my most recent experiences have been aweful. It is no longer a comfortable and inviting place to go. The minimal menu boards are hard to read and uninformative. The ability to make a coffee the way you want has disappeared and is now a rip off of the aweful Tim Horton's experience. The staff in the store are all connected with headsets to the drive thru lane, so that it is hard to tell if they are actually serving you or on the headset. Starbucks now officially sucks.

Atmosphere: 1

Food: 3

Service: 2

Nice Starbucks. Friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Breakfast Sandwich

Served quickly but was short changed when I paid in cash today. Realised later so didn't bother to get back. I don't think this was by mistake.

Atmosphere: 4

Food: 4

Service: 2

Simply put; the worst possible example of a Starbucks! The store is filthy dirty from the windows of the front doors, to boxes of inventory stack in the front of the store. The lack of cleanliness only increases behind the counter. Not sure if Canada has a health department, there’s no chance of this store being allowed to operate if there was.

I waited at the counter for my short triple americano patiently as a new barista was going through training. After several people that came in after me got their drinks and left i asked them if they were working on the drink. The trainee, the trainer and another girl looked at me, said nothing and all three walked away to the back. Speechless myself I stood there in disbelief. After a few minutes of awkwardly standing there wondering what to do, not wanting to be that jerk customer, I watched another barista making drinks, he finally asked what I was waiting for. I told him and he couldn’t find my order, but kindly asked another girl to make it, after repeating my order two more times, the girl handed me my drink and said this one is yours. Picking up the cup it felt empty so I looked inside to find a cup with cream and I’m guessing a half a shot of espresso.

Starbucks; you need to replace your manager, your DM and send someone from corporate to get this store turned around! We chose Tim Hortons for the rest of our trip in Canada

Try to get sandwiche and 2 Pup Cups everyday if available on our travels. Been an excellent experience ? each time??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

I have been to some, quite a few in Cannada, I have been surprised by the poor communication between the employees and the customers, who speak English, but not their slang, to the point of making fun of us, for example at Prince George, a disappointment

I have asked for Mobile order couple times and they always give me a drink different from what I ordered

Atmosphere: 1

Food: 1

Service: 1

Open during the hours they say they are!! Waht a concept.

Atmosphere: 5

Food: 5

Service: 5

I bought orange coffee before, and the waiting time was too long.

Atmosphere: 4

Food: 4

Service: 4

we never go to Starbucks anymore since the wait and service are not ideal; today we decided to try again. I ordered on my mobile app as we left save on and selected pick up in drive through. Order placed at 3:20, said would be ready at 3:23 so we headed straight there as no line. Barista comes to window, hands us our 2 drinks, and proceeds to tell us that you can’t come to drive through that fast for pick up as it holds up the line. Sure okay. But then didn’t give us the second part of our order for over 5 minutes of sitting there (holding up the line) well past our “pickup time”. he was complaining about us to another staff while we sat there. The only thing holding up the line was their poor service and his attitude was not appreciated

Why the heck is there more ice than liquid. It’s like a decomposed slushy, I didn’t ask for no slushy. The drink is good but they didn’t have to do me dirty like

Food: 4

Service: 5

Friendly staff, Drinks are always delicious.

Atmosphere: 4

Food: 5

Service: 4

Good place get

Atmosphere: 5

Food: 5

Service: 5

The level of customer service is poor. Employees are making derogatory remarks in their native language.