“I love this starbucks. The staff in the morning is so friendly. One girl remembers my name and greets me as soon as I walk through the door. I love that.....puts a smile on my face before work. I don't drink coffee but I get the spinach feta wrap or egg bites when I ho and they are delicious. I also order through the app and it's always ready when it says it will be.“
“i come here constantly due to working nearby, and have never had a bad experience. lovely staff, and despite it being a very busy environment with lots of people i find everything is always ready very quickly. there are lots of outlets everywhere so it's a good spot to do work on your laptop.“
“A shout-out to Abba first, who was taking refreshment orders yesterday afternoon. Smiles all round, polite, friendly, and helpful. The first person on staff in a business can make or break a customer’s opinion. Abba, you were great!This Starbucks location on Oak Bay Avenue has been around for a long time. It’s usually quite busy at this location and, while there’s seating inside, there are also tables and chairs just outside the café, too, which, on a nice day is pleasant to watch the Avenue.Fabulous cappuccino yesterday, good and strong, and pretty quick service.“
“The space is relatively small, with four (4) small 2-person tables as well as some additional outdoor seating. Two of the tables are right next to power outlets, and the WiFi is great, so if you need to do some work on a laptop it's a nice spot if there's available tables. I was there from 11:00 am - 2:15 pm on a Monday and the only time that all the indoor seating was occupied was right at the beginning after I arrived, but by the time I received my order a couple spots had opened up.Parking: The Tillicum mall parking lot is right outside and ensures plenty of available parking.Dietary restrictions: They have options for milk alternatives available.“
“I like that this location has a land acknowledgment, but as I read it I realized it doesn't make sense.You might have the thought, "oh no, its wrong- might as well scrap it!", but I hope instead you think "oh, this is a chance to learn and understand more!"It lists W̱SÁNEĆ with Songhees and Esquimalt as lək̓ʷəŋən. I wanted to clarify that Songhees and Esquimalt are lək̓ʷəŋən. W̱SÁNEĆ includes Tsartlip, Tsyecum, and Tsawout, who speak the SENĆOŦEN language.So perhaps the land acknowledgment could be corrected to reflect the shared territories of W̱SÁNEĆ and lək̓ʷəŋən people, and their respective communities.“
“Busy but the workers handle it so well. Thomas and Jacob served me recently and they were so lovely, even honouring my girlfriend's birthday drink when the app wasn't working. Didn't catch the girls on bar but they're always “
“One of my favourite Starbucks in Victoria! It is spacious, not too loud with music, and a friendly environment. Phil, the manager, is always kind and takes time to say hello or ask about our experience. Shoutout to Marcus who absolutely makes our day!! He is positive, kind, friendly, and makes the drive beyond work worthwhile each and every visit!“
“I’ve been a Starbucks customer for a very long time and people like Ana and the company are the reason why.Yesterday, Sunday May 5th 2024, around 5:45pm my daughter and I visited the Uptown location and we were greeted and assisted by Ana. Her level of service, kindness and professionalism was off the charts.“
“I'll be coming back to Cook Street Village! It's a long way from Langford; Cook Street Village is my ol' stomping grounds when I was younger. Close proximity to Beacon Hill Park & Clover Point are the main reason I love this particular Starbucks! I walk everyday & everywhere; I usually get my cold brew/ Iced Tea of my choice and walk all the way down to Dallas Road. The walk down to Ogden Point and the Lighthouse may seem long and enduring. My Drink from Starbucks, plus a treat, makes my Walk enjoyable and memorable. I always make sure my shoes are comfortable first. My journey starts with and ends with Starbucks! There are great ways to enjoy your experience. I must share that my secret is gifting yourself a gift card and loading $! Only a quick step by registering the gift card and creating an account, gives you easy access to the Rewards you receive with each purchase! It's the best and awesome feeling you get when you receive you're first Free Drink Reward! Its the small things in Life which make me smile; especially, when my Barista says, "Your Drink is on Us!" Whoohoo....I Love Starbucks! I'll be coming back before Summer's over and throughout the Fall!“
“I am semi regular customer at this location they remember my extra complicated drink that takes an extra breathe to order as well as my friend who is in a old folks home down the street from their store. Some of the staff were at another location that I frequented in the recent past and have treated me well at both locations. In all this is a great location to be recognized at I feel like Norm from Cheers when I get there.“
“when i came here about 6 months ago, i wasn't impressed with the service or much about this store. over the last while i come back occasionally and i have seen a HUGE improvement! the staff have been nothing short of lovely, and the cleanliness has increased tenfold. it's clear whoever is running this place knows what they are doing!“
“I have to say my expectations for the Torquay Village Starbs weren't all that high, just another Starbs I thought, but this one was overwhelmingly amazing I wish I could give it 6.1 stars. I bought a cake pop and got some ice. Cake pop was good, ice was ice.“
“Seemed to be a bit more of a wait than I'm used to. Not to order, that was quick and asked the right questions to get the right product.Waiting for the order to be filled. There were four people ahead of me in the store, yet it took fifteen minutes to get two drinks.Oak Bay Avenue and the Yates Street location seem quicker.“
“I didn’t get the name of the employee but they were working today (02/10/24) and when they saw that I was in distress (having a panic attack) they brought me a heart cookie and told me I was loved. It’s little acts of kindness like this that hold this word together. Thank you!“
“This is my favourite Starbucks near me because of my favourite barista. She is genuinely one of the sweetest people and is always striking up a conversation with me and makes my drink perfectly every time. I think her name is Pearl and she’s incredible. 10/10. Love her.“
“Robbie is THE best server ever! I never go to this location but today I had time to kill so i went in to order a cake pop and a cold drink and he handled a huge order before me plus my order with NO PROBLEM! WOW! such a great experience! FINALLY... What customer service used to be like! Ok Starbucks CEO...keep this guy happy! He's awesome and totally impressed me. Bravo!“
“Not only can’t I quit their coffee, but I can’t quit their wonderful charm!Dani and her crew are a highlight in my daily downtown trek.I’m a bit like the Sally Albright of my daily coffee, but everyday they nail it with friendly banter and a smile!“
“Super amazing staff, always doing the best they can do - always very friendly. Great atmosphere, always very busy and full of life. Delicious drinks. Can't wait to keep coming back :)Vegetarian options: Spinach feta wraps, potato chive bites, egg white and roasted red pepper egg bites are vegetarian :)Parking: Lots of parking spots outside the storeWheelchair accessibility: Big spacious cafe meant to accommodate wheelchair accessibility, accessible washroom“
“We were a bit undecisive, and the gentleman at the order window was super helpful and sweet. On top of that, super funny!after everything said and 6 went with my usual, matcha green Frappuccino ?Thanks, Kairo !!!Great service on this beautiful day-ran in to check out the inside plus get napkins cos I forgot to ask for extra“
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“I go here at least 3 times a week and the staff are so friendly! They all know me and they remember my order and name every time! Never have had a wrong order, always had great customer service, and always have had great conversations with the staff members! They always have great coffee and great selections of small sized snacks!“