Georgetown | Vosh

A LOT of issues to cover here - but as mediocre an experience it was, the MOST unimpressive part is that I have written two emails to this restaurant to let them know our thoughts and they haven't even given us the courtesy of a reply. I guess they feel the cheap bottle of sparkling wine the embarrassed waiter gave us as an apology when we left would suffice. I reserved an igloo for for a party of six after spending a lot of time looking online - my biggest mistake was not reading reviews first. Igloo dining was a new experience for all of us but what we thought would be fun for celebrating two birthdays. Pictures and menus looked great. The restaurant looked warm and inviting while we waited in the bar. The courtyard looked pretty with lots of twinkling lights and lit-up igloos. It was raining heavily which made it even prettier. My first impression when walking inside the igloo was that it was way smaller than I had imagined or than it appeared on the website. It was a large round table for six and a pretty tight fit with the two portable heaters. The "floor" was gravel. My second impression was that it was hardly decorated for the season at all, except for about 8 small Christmas balls hanging from the ceiling over the middle of the table. White tablecloth, no centerpiece, nothing. NO music. They did have a speaker you could hook an iPhone up to which we did. The heaters were either too hot for the people sitting directly with their back to them, or not hot enough if you happened to be on the other side of the igloo. None of that really mattered however because during the course of the two hours we had the igloo for we lost power no less than six times, which off course knocked out the heaters also. And quickly turned the igloo from cold to colder. The response to the loss of power (no doubt a breaker problem) wasn't exactly speedy and we almost resorted to calling the restaurant to let them know it happened again. The evening only became more interesting when condensation began to form inside the igloo, dripping off the plastic and onto the back and arm of my sister who was sitting at the far side facing the door flap. It got worse as the evening went on and then started dripping on my niece's head. The food was mediocre. The stroganoff was made with spaghetti/linguine pasta instead of flat noodles. The Caeser salads were not quite crispy with little dressing on them, appetizers were very good, desserts and coffee were also really good. Drinks were way too pricey. Chardonnay selection was "meh." Our waiter (whose name escapes me) was the best part of the evening. He gave us great service, was very apologetic each time we lost power, and did give us a bottle of sparkling wine to take home to take some of the sting out of the evening ... though it had no impact whatsoever after failing to receiving even the smallest apologetic response to my two attempts via email to let the restaurant know about our experience. The final insult was our bill which including the 20% gratuity was around $525 for a much less than spectacular time. Our waiter truly did the best he could given the power outtages and the rain. Sadly, what could have a very memorable experience ended up being so, but for all the wrong reasons. They need to spend some money fixing the electrical issues, doing some serious decorating, list the size of the igloos on the website, and see what can be done about additional sealing wherever the water is coming in or condensation is forming on the inside of the igloo. I've already been told I'm not in charge of next year's December celebrations! Can't say I blame them.