Jerry’s Kitchen - Philadelphia Catering Company

Name: Jerry’s Kitchen - Philadelphia Catering Company
Address: 3225 Arch St, Philadelphia, Pennsylvania, 19104, US
Telephone: (610) 400-1532
Price range: $
Rating: 4.7

$ • Caterers, Food Trucks, American

Hours:
3225 Arch St, Philadelphia
(610) 400-1532

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Recent Reviews

4.7 (79)

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June 2022

I contracted with Jerry's for an outdoor party at my house in June 2022. I chose Jerry's because of the great reviews online. The customer service before the event was great. I had all my questions answered and Scott was generous with his advice. We paid for a selection of 3 sandwiches for our guests (cheesesteak, roast pork and crispy chicken), plus 2 sides (coleslaw and macaroni and cheese). The truck with 2 workers were ready to serve on time. About half way through the 2-hour service time, I heard from guests that the truck had run out of coleslaw. Shortly after, I ordered a roast pork sandwich from the truck. The workers confirmed they had run out of coleslaw. I took the mac and cheese as my side. The sandwich consisted of a pile of very dry sliced roast port (no jus) and a tiny piece of melted cheese on a dry roll. No condiments, no jus, no broccoli rabe, as per the description on the Jerry's Homemade menu. The sandwich was pretty bad. The mac and cheese was also very dry and un-cheesy. I canvased several of my guests to get their feedback. The guests who ate early really liked the crispy chicken. However, everyone who had the roast pork or the cheesesteak said their sandwich was dry and not good. No tasted broccoli rabe in their roast pork sandwich. Guests also mentioned the truck had no condiments such as ketchup or mustard. I was not told to supply my own. Guests who had the chicken sandwich toward the end of the 2-hour serving time did not get the bacon on the sandwich, as per the description in the Jerry's Homemade menu. The workers packed up and left promptly at the end of the 2-hour service. At no time during the party did they approach me for help with anything, or suggestions to put out condiments. The number of guests at the party was actually a few less than the number we contracted for. In my opinion, there is no excuse for a food truck to run out of sides (i.e. coleslaw) or the ingredients for the sandwiches in a 2-hour contract when they had the guest count 10 days before. It is shocking to me that a sandwich truck would not offer guests mustard and ketchup (at the very least) for their sandwiches. Lastly, Jerry's has not called or emailed me since the event. I am sorry to say I cannot recommend Jerry's Homemade food truck.

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