Bourbon Street Grill

Turbo quality food noodles were super dry. Chicken had no chicken in it. It was just bread! And customer service was also not good! Vegetables versus sloppy….. honestly not a single thing I can say was positive

Atmosphere: 1

Food: 1

Service: 1

Food is not fresh esp the bbq pork, it taste like it was cooked a day or two days ago. Not satisfied at all. Noodles are very dry too.

Atmosphere: 2

Food: 1

Service: 2

I was so excited to get my food today (May 3, 2025 at 3:30pm) but then this lady who’s assembling my food is not so friendly cause i said the wrong combo and she rolled her eyes in front of me of me. I even said sorry. Better have a good customer service next time.

My lousiana chicken is just batter. It’s like a bread. Some piece doesn’t have chicken at all or at least a very small piece of chicken.

Terrible customer service. Over charge you and refuses to fix issue.

If I could give this location a zero I would, the ladies at the tail are very unfriendly, food is dry and tasteless. I have been to other branches and loved it. I was very disappointed at the service and the food, I strongly feel this branch should be closed so as not to soil the reputation of the brand or better still change the staff and teach the new staffs how to preserve the quality and taste of the food. I ddnt think I would be writing this about bourbon but I was highly disappointed, hence why my honest review.

The noodles were hard not cooked. The chicken was all batter and what chicken it had in it was very tough and chewy.Stay Away!

Atmosphere: 2

Food: 1

Service: 4

Instant constipation reliefs. 🤢

Atmosphere: 1

Food: 1

Service: 1

Tonight's cashier was gross!! Wiping her nose all over the top of her hand. The salt & pepper chicken was hard and very rubbery texture. I usually enjoy their food but tonight it wasn't a good sight to see someone bugging their nose and handling peoples drinks and utensils etc 🤢🤮

The service is friendly, the blackened chicken was a complete slam dunk, and the rice and corn is always on point, my favorite spot in the food court!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Combo 1

Worst bourbon ever. Head office should check on them. Not following the franchise regulation. Noodle is uncooked and give super small portions just because they are dont want to make more. I asked why such a small portion and they said the large side order is half full. Please don't come here. Mall and franchise should check on the. Bad bad 👎

Atmosphere: 2

Food: 1

Service: 1

The quality of food at this location is considerable less than others. The rice is different, the mixed vegetables is completely different and overall the portions are worse here.

Atmosphere: 1

Food: 2

Service: 3

Absolutely the worst food ive ever had..was disgusting..never again

Atmosphere: 2

Food: 1

Service: 2

Probably the best bourbon street grill in all of Calgary been coming for a couple of years now and always have a good experience

Atmosphere: 3

Food: 5

Service: 5

Best fast food