Bourbon Street Grill
6455 Macleod Trail SW, Calgary
(403) 640-0745
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Both staff were rude and speak their language while i was ordering my food. I was wrong and said sorry but the staff who helped me was a bit mad.
Atmosphere: 1
Food: 3
Service: 1
Food doesn’t taste good, Workers are so arrogant and rude 😒
Atmosphere: 1
Food: 1
Service: 1
If you have dietary restrictions for whatever reason they will think it’s odd, and won’t feel like catering to you so just don’t go, the bamboozled puzzled and annoyed facial expressions and not saying anything caught me off guard. Also I almost ate the rice until I mentioned I couldn’t eat the chicken beef and pork meat (I wanted battered fish but no fish and that is totally ok, but there’s a problem besides that) then they told me the rice has pork and other meat inside which I had no idea it should be listed at least, I just thought it was egg, the one girl acted shocked when I said I couldn’t eat any of the meat, and she made a rude facial expression as if she was shocked and annoyed and confused, maybe your thinking why I even came to this place? I assumed it was like the other locations. I assume they were pissed they had to make me a new box with noodles instead and veggies, I think you should be more open minded. Not everyone can eat everything. I usually get the fish but they didn’t have it but seeing the lack of respect for what the customer wants I won’t go to this specific location. The core has much more better service and understanding. I would like to sympathize but i would never act and show my opinion to the customer with my face or acting so weird. I try to be open minded with what I eat. I’m also going through chronic illness and wanted something nice but thanks for absolutely being rude. It’s hard enough as it is wanting to eat different cuisines but because of religious(halal) and dietary restrictions only getting what you can and then being met with judgement and lack of service. Thanks for that and thank you for walking away at the end and not saying a single word.
Vegetarian options: Green beans, Steamed veggies, zucchini and mushrooms. This is more of a meat grill place. Just fyi.
Dietary restrictions: I have dietary restrictions but if you read above my review how that went. I still enjoyed the green beans and veggies were great. I would have gotten fish but none available.
Atmosphere: 1
Food: 5
Service: 1
Worst experience. Rude service crew!!!!!
Atmosphere: 1
Food: 1
Service: 1
The staff are so rude and unpleasant here. The worst experience ever. Not only that, they refused at first to give me the receipt for the food and only relented when I got angry at them. Very unprofessional. Not inviting at all.
Atmosphere: 1
Food: 1
Service: 1
The cashier was so rude. I asked for large coke and she gave me the small and when I said I ordered Large she got mad and blamed the customer. She gave me very bad behaviour and even the customer at the back told her that I ordered Large as they heard it, but the rude cashier is giving us the worst behaviour.
Atmosphere: 1
Food: 1
Service: 1
So delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Mixed Vegetable Chow Mein
Best value in the food court. I can get a pretty healthy and delicious meal with about $14 (combo 2 with 1 meat and two vege and a carb), and the amount is huge!
Food: 5
“This restaurant is an absolute A BIG NO since what I had expirienced. First, the waitress had the worst attitude I’ve ever encountered, treating us like we were an inconvenience. Since The New Chix louisiana is New to me I ask if I Can try a little of it before I ordered The Lady named Neri speak To her Co worker on there langauge And laughing like what a demeanor Girl your on a Customer service business but it seems that you dont know that? They sneakily tacked and there receipt has no itemization on it. From 15.99 plus water my Bills comes To $19.17 without any notice.I asked The staff if I Can get The Customer Service Number OR The manager the staff got defensive and gave me some vague excuse. The food wasn’t even worth the price, think that The mall have a lotof choices where to eat in only The Customer Service you should also Care about.and you dont have that. If you enjoy being disrespected, then this is the place for you. Otherwise, stay far away!”
Hello borbon ST Grill this is on you yiu should ACT what is The best And Can Help The business going not with those kind of Customer Service. IF O CAN GIVE zero(0) star I Will definitely absolutely it Zero.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bourbon Chicken with Mixed Vegetable Chow Mein
The coworker was so rude we just asked her what flavour was rice and she couldnt understand and was shouting at us and the food was gross their was something inside the chicken it didnt even feel real chicken AHS should give a visit yo the place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The only stall that I would eat at the mall. The portion is big. The bourbon chicken is simply the best with the smoke smell. One little improvement could be the variety of veggies or the combo with 2 meats. The rest is just superb.
Atmosphere: 5
Food: 5
Service: 5
Very greasy and tasted mid. The service was fast and nice but that was the only good thing about it.
Atmosphere: 2
Food: 2
Service: 4
What a stupid customer service. I had come a couple of times to give them a change, and every time it's worse, what is their problem? I am not asking for free food. I don't recommend this place! I am not coming again!
Atmosphere: 1
Food: 4
Service: 1
Chinook location says open till 7:00 show up at 10 after and everything's gone and they're cleaning up. Very disappointing and lazy if it says it's open till 7:00 it should be open till 7:00
Atmosphere: 1
Food: 4
Service: 1
It's our first time trying this restaurant, and it's the last time
The chicken is not cooked and chewy
The noodles are so dry, and the vegetables are flavorless .
Food: 1
Loading...