It was my first time trying bubble tea at this mall, and the staff was very patient in answering my questions. They kindly recommended their strawberry yogurt drink — it was delicious! Thank you for the great service.
Dreyu luli
Staffs are nice! They were very patient in taking my kid’s order. My kid got a free lollipop too.
Spaces is now Kammouni
If I could put a no star I will they have terrible customer service told them they made the wrong drink and they sat there arguing as my daughter gave her order they where to busy talking then listening to her order would never go there again and instead of apologizing there willing to lose a customer disgusting how they don’t care for there customers
Marshayne Jewel
Very yummy wow sheesh
ell
I came back to Cha House in Sunridge Mall after my friend quit/fired to give their drinks another try, but unfortunately, nothing's changed. The boba is still weak, and the flavors are still bland.
My friend's experience working here was already a red flag - they mentioned being treated poorly by the owner and their coworkers and receiving unfair pay. Now, as a customer, I can see that the staff are still overworked and stressed which may or may not affect how they handle customers.
Until Cha House prioritizes their employees' well-being and improves their drinks, I won't be back. Disappointing experience, again.
Atmosphere: 1
Food: 1
Service: 2
Eiann Marcella
I usually go out of my way to come here for the bubble waffle every time I am on the northeast end of the city and today was just a huge let down. The bubble waffle was clearly burnt, no matter where you go for this it NEVER looks this colour. I tried to talk to the employees to let them know I wasn't happy and their response rather than to correct the issue was to argue that the waffle was not burnt and insist nothing was wrong. I am very disappointed in how this was handled as any reputable establishment would have at least attempted to remake it. The lack of basic customer service has made this my last visit.
Atmosphere: 1
Food: 1
Service: 1
gurpal kaur
I like drinks ! Specially strawberry yogurt! They have this set of small pastries that cost $6-7 ! Highly recommended
Atmosphere: 5
Food: 5
Service: 4
Ezz Ghanem
Ordered a slush, but they didn't put whipped cream on top. They said whipped cream is for the strawberry yogurt slush only.
Atmosphere: 4
Food: 4
Service: 4
Matthew Nekuda
I went here today and ordered mango lychee bubble tea for me and my fiance. It was sure the let down. I wasn't expecting much from a random bubble tea place in sunridge but come on guys, you can do better. The service there was terrible so bad in fact that I had to repeat my order to the person multiple times before they had gotten it. I looked like a fool ordering from this place and the boba was borderline disgusting. Never coming back 2/10 do not recommend.
I went here today and ordered mango lychee bubble tea for me and my fiance. It was sure the let down. I wasn't expecting much from a random bubble tea place in sunridge but come on guys, you can do better. The service there was terrible so bad in fact that I had to repeat my order to the person multiple times before they had gotten it. I looked like a fool ordering from this place and the boba was borderline disgusting. Never coming back 2/10 do not recommend.
Atmosphere: 3
Food: 2
Service: 1
Alea Quizon-Vasquez
I come here quite often whenever I am at Sunridge Mall. The drinks always taste nice, and I found the staff to be very welcoming and kind. Fast and easy, great service. Would recommend!!
Atmosphere: 4
Food: 4
Service: 5
Jonard Calixtro
Went here a few months ago. Reliable Boba quality, nothing fancy. Crew somewhat shy to take orders but otherwise friendly.
Atmosphere: 3
Food: 4
Service: 4
Tyler Vasquez
Great service, they have a wide range of drinks to choose from and the workers are very quick. My go-to bubble tea place.
Atmosphere: 5
Food: 5
Service: 5
Gleniella Juan
The drinks here are just amazing. I always order my brown sugar milk tea with pearls and they always make it so perfectly. Not too sweet, not too blant, but just perfect. The customer service along with the atmosphere of the place was so positive and everyone was so nice. The staff were definitely chosen properly as they bring a smile to customers.
It was just not it
It was my first time trying bubble tea at this mall, and the staff was very patient in answering my questions. They kindly recommended their strawberry yogurt drink — it was delicious! Thank you for the great service.
Staffs are nice! They were very patient in taking my kid’s order. My kid got a free lollipop too.
If I could put a no star I will they have terrible customer service told them they made the wrong drink and they sat there arguing as my daughter gave her order they where to busy talking then listening to her order would never go there again and instead of apologizing there willing to lose a customer disgusting how they don’t care for there customers
Very yummy wow sheesh
I came back to Cha House in Sunridge Mall after my friend quit/fired to give their drinks another try, but unfortunately, nothing's changed. The boba is still weak, and the flavors are still bland.
My friend's experience working here was already a red flag - they mentioned being treated poorly by the owner and their coworkers and receiving unfair pay. Now, as a customer, I can see that the staff are still overworked and stressed which may or may not affect how they handle customers.
Until Cha House prioritizes their employees' well-being and improves their drinks, I won't be back. Disappointing experience, again.
Atmosphere: 1
Food: 1
Service: 2
I usually go out of my way to come here for the bubble waffle every time I am on the northeast end of the city and today was just a huge let down. The bubble waffle was clearly burnt, no matter where you go for this it NEVER looks this colour. I tried to talk to the employees to let them know I wasn't happy and their response rather than to correct the issue was to argue that the waffle was not burnt and insist nothing was wrong. I am very disappointed in how this was handled as any reputable establishment would have at least attempted to remake it. The lack of basic customer service has made this my last visit.
Atmosphere: 1
Food: 1
Service: 1
I like drinks ! Specially strawberry yogurt! They have this set of small pastries that cost $6-7 ! Highly recommended
Atmosphere: 5
Food: 5
Service: 4
Ordered a slush, but they didn't put whipped cream on top. They said whipped cream is for the strawberry yogurt slush only.
Atmosphere: 4
Food: 4
Service: 4
I went here today and ordered mango lychee bubble tea for me and my fiance. It was sure the let down. I wasn't expecting much from a random bubble tea place in sunridge but come on guys, you can do better. The service there was terrible so bad in fact that I had to repeat my order to the person multiple times before they had gotten it. I looked like a fool ordering from this place and the boba was borderline disgusting. Never coming back 2/10 do not recommend.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I went here today and ordered mango lychee bubble tea for me and my fiance. It was sure the let down. I wasn't expecting much from a random bubble tea place in sunridge but come on guys, you can do better. The service there was terrible so bad in fact that I had to repeat my order to the person multiple times before they had gotten it. I looked like a fool ordering from this place and the boba was borderline disgusting. Never coming back 2/10 do not recommend.
Atmosphere: 3
Food: 2
Service: 1
I come here quite often whenever I am at Sunridge Mall. The drinks always taste nice, and I found the staff to be very welcoming and kind. Fast and easy, great service. Would recommend!!
Atmosphere: 4
Food: 4
Service: 5
Went here a few months ago. Reliable Boba quality, nothing fancy. Crew somewhat shy to take orders but otherwise friendly.
Atmosphere: 3
Food: 4
Service: 4
Great service, they have a wide range of drinks to choose from and the workers are very quick. My go-to bubble tea place.
Atmosphere: 5
Food: 5
Service: 5
The drinks here are just amazing. I always order my brown sugar milk tea with pearls and they always make it so perfectly. Not too sweet, not too blant, but just perfect. The customer service along with the atmosphere of the place was so positive and everyone was so nice. The staff were definitely chosen properly as they bring a smile to customers.
Atmosphere: 4
Food: 5
Service: 4
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