Chicken On The Way

Horrible and very disappointing! Chicken was dry and fries were green and old. What a waste of money. Never again.

It's takeout, have been a consumer since they only had main one on 14st, They have specials but this one never shows them unless you go in. Fries hit and miss sometimes crispy sometimes not so much, Chicken is fresh from hutterites, so usually good. ? 4 Piece is 2 drums a thigh and breast. Since they franchised noticed difference between the ones in Calgary.

Best fries in the city, just don't get them wrapped or they'll get soggy on the way home. Very friendly staff

Order the 8 piece3 family meal chicken over cooked 2 very small pieces.
The one Leg wasn't much larger then my thumb.
This place has gone down hil
Won't be back.
Save your money b

The food was delicious. The staffs were friendly, helpful and provided an excellent services. I gave top marks to Mackenzie Towne five stars.

Pretty solid food. Found the fries a little taste less. The chicken was moist and crispy.

My chicken was very raw as I could see the blood on the chicken and it was very nasty

We love Chicken on the Way, but this location is super inconsistent, mostly not up to snuff. We ordered the family meal today and the chicken ranged from not crispy and barely cooked to burned. I assume they are batch frying and then refrying the chicken. But the oil must be old because man, it is making everything soggy and imparting some kind of bitter taste. The fritters tasted like they’d been sitting under a warmer all day and were mushy, not crispy at all. And somehow the fries were undercooked and still raw. We picked the order up ourselves so this wasn’t a delivery misfire. It’s super disappointing but we’re not going to bother ordering again as we’ve given them multiple chances. I am sad the this company went from being family owned to a franchise because man, standards have slipped.

Edited to Add Response to Owner:

Wow, I’d love to take a hug if it comes with a refund and a courtesy meal with chicken that’s cooked properly. 🤗

Seriously, your response to my comments tells potential customers all they need to know about you and your location.

Never mind that the majority of your recent Google reviews mention all the same issues I do.

It’s clearly all of us who are conspiring against your brilliance, desperately seeking hugs and such.

We had a fantastic experience at the Chicken on The Way McKenzie branch! The food was absolutely delicious, the serving is large, and the service was exceptional. The staff were friendly and attentive, making the whole visit enjoyable. I definitely recommend this location to anyone craving a great meal!

Delicious food !

excellent

Ill go back and eat again!

Delicious

Delicious food

The food was excellent and comes highly recommended.