Avoid this place at all costs! Trust the 1 star reviews, there is a reason they exist!
Food - Horrible Service - Even worse
Decided to order some Tiramisu after a nice dinner out with the wife.
Probably the worst dessert I have ever had. I had 2 bites and the rest went into the trash unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Sabrina J.
Came for the crepes. Honestly, not horribly bad but if you’re looking for the typical decent crepe, it’s not here- especially for the price. The Nutella was clearly not real Nutella, or a good chocolate, tasted like some no name brand chocolate. Asked for a glass of water- which they apparently don’t do?.. you have to buy a water bottle. Cute place and good music, but stiff staff and overpriced menu overall. Update- my friend went to the bathroom and it was ghetto.
Atmosphere: 3
Food: 2
Service: 1
Ava
I had an incredibly disappointing experience at this waffle place. From the moment we walked in, the waitress was shockingly rude. Instead of greeting us, she rolled her eyes and behaved unprofessionally throughout our visit. We ordered a pizza waffle, but it was undercooked and had a strong raw egg taste. When I politely brought this up to the waffle maker, she responded respectfully and agreed to remake it. However, when the new waffle arrived, it was missing the fruits that were supposed to be included. The waitress’s behavior worsened when she made a threatening hand gesture toward me and aggressively walked in my direction. When I asked her why she was treating a customer like this, she brushed it off as if her actions were completely acceptable. It was clear she lacked any training in customer service and felt entitled to behave this way, likely because the restaurant belongs to her family. When I asked to speak to the manager, she claimed the manager was unavailable and couldn’t come. When I requested the manager’s contact information, she refused and falsely claimed she was the manager herself. It was obvious she wasn’t. She then made a call and spoke in Arabic, which I couldn’t understand. When I finally spoke to the supposed manager, they rudely informed me they could only come in two hours. I waited, but no one showed up. This experience showed a complete lack of professionalism from both the waitress and the so-called manager. It’s clear they do not value their customers or care about providing a respectful or satisfying dining experience. I strongly recommend avoiding this place if you’re looking for quality service and a welcoming environment.
Atmosphere: 1
Food: 1
Service: 1
Esma Nisa Torun
I came to such a rude woman and she didn't even welcome me I'm so angry right now she brought a waffle and the inside was not cooked, she asked if I wanted to change it, I said change please and she shook her finger at me threateningly what was the reason? Who are you? You are an employee and I am a customer and you can't behave like that, when I asked for the boss she said I am the boss and when I said her behavior was bad she said I should leave a bad comment, she shouted at me and she is so rude that you should definitely look at the comments anyway if there are so many bad comments and if you want to be happy you should choose another cafe. I'm waiting for the boss right now (her brother) I will update my comment when he comes
Atmosphere: 1
Food: 1
Service: 1
Annalise Carsetlie
I wouldn't even recommend this place to my worst enemy >:(
First of all it should be completely ILLEGAL to not have a menu AND they don't even display prices...
The server lady or whatever she is looked like she didn't even wanna be there she really needs to work on her customer service cause with that attitude she's getting no where...
Terrible sketchy place
Atmosphere: 2
Food: 1
Service: 1
Nicole Kyle
Avoid this place at all cost. Came with high hopes and I wanted to support local instead of going to popular dessert places like dspot and it was HORRIBLE. First off we had a huge party and when we were seated they asked other customers to move, okay not bad but it gets worse. The lady who was the “server” told us that the menu was online, okay no big deal. Guess what? I check their website and there was no menu available, okay.. I check the google to see the menu, great I can see pictures but where is the price? So then I looked at doordash/uber/you name it! and it was nowhere!! The review of the food WAS the menu. I doubled check with the lady and she said “I already told you our menu isn’t working properly u just look at the pictures” with a rude tone. First off, you should provide printed menu then. I tried ordering something and the lady was like oh were not serving that anymore with a rude tone as if we know it’s not being served if you have no menu. Like seriously? Go print it on a plain paper then..
Okay, we still ordered and hopefully the price was in our budget. We ordered the cheese knafeh and it was horrible. Nothing like the picture and it tasted STRAIGHT like perfume. Ew. The brownies that we got from the stuffed crepe was so hard..I bet they were old, yuck. Now here’s the crazy part, YOU HAVE TI PAY FOR WATER. They don’t even provide you tap water, no they make you pay. I asked the lady if we could get some water and she said you have to pay. WHO DOESN’T HAVE WATER AVAILABLE ESPECIALLY THAT IT IS A DESSERT PLACE. We couldn’t even finish the food it was disguting, and when we ask for a box to go she pointed to a counter with take out boxes..now wtf😀😭. If I could give this place one star I WOULD.HORRIBLE PLACE, just go to Dspot this place is so bad with horrible service.
Atmosphere: 1
Food: 1
Service: 1
Clarijane Belliones
One of the best hot chocolate I ever had! I will definitely be back!
Kanwarpreet Kaur
Very poor customer service
Service: 1
Cara Lewitt
confused. on doordash but constantly unavailable. where’s the delivery? i used to order often and now can’t
Viktor Zherebiatiev
The establishment was closed when it was supposed to work.
Said it was open till 12am. Showed up at just before 11 and was closed. Super disappointed:(
Reza Payenda
Just went there and before order my food needed to wash my hands, immediately one waitress called me and asked me if she can help, I said where is the menu and she pointed me to scan with my phone for the menu and I said that I need to wash my hands first and then coming and she was like Are you here to order or using washroom? I said I will check the menu and she was like I will see! It was so rude to do this with a customer. I checked the menu and left the café cuz I felt bad, Better the employer teach them how to talk to customers
Ahmad Alwan
I visited the restaurant, and We entered the place for table no one helped to find table for over 15 minutes after that they provided us with a table they removed what is on the table we they didn't clean it we asked them to do that did not add to they very rude we ordered food they took the order after 17 minutes they came saying what asked for is not available which is crazy ordered something else we waited for over 20 minutes till the order start to show up add to that treatment of servers was pretty bad not respectful at all. it's the last time to visit this place. it was one of the best places but know it's one of the worst.
Atmosphere: 1
Food: 3
Service: 1
Mohamad Elwan
Very disappointed, we went there last night and it was the worst ever experience, first we waited more than 20 minutes for our orders to be taken while staff was going back and fourth to other tables, there was some plates on table and naturally we requested table to be cleaned then we insisted again but they did not clean it, then after waiting around 40 minutes we got our orders which we're warm but not hot enough, also we got the drinks after the food because just before bringing the food they let us know that the drinks we ordered at first is not available so we had to order something else and had to order something else and we had half the food eaten already by the time we got the drinks. With food, we did not get fork, knife, or napkins, and we had to ask for it. The drink was very different from the description and image on the menu. On the menu, it mentions it's fresh, but it's not fresh. Also, they kept turning on and turning off music a few times.
Atmosphere: 1
Food: 1
Service: 1
Raya Youssef
my friend went there for work has been dying to work there forever and the owner being rude and discriminating said she cant because she wears the hijab and want girls to work there that show skin so he can get more customers , do not recommend going to the a guys place like that. thank you for reading
Avoid this place at all costs! Trust the 1 star reviews, there is a reason they exist!
Food - Horrible
Service - Even worse
Decided to order some Tiramisu after a nice dinner out with the wife.
Probably the worst dessert I have ever had. I had 2 bites and the rest went into the trash unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Came for the crepes. Honestly, not horribly bad but if you’re looking for the typical decent crepe, it’s not here- especially for the price. The Nutella was clearly not real Nutella, or a good chocolate, tasted like some no name brand chocolate. Asked for a glass of water- which they apparently don’t do?.. you have to buy a water bottle. Cute place and good music, but stiff staff and overpriced menu overall. Update- my friend went to the bathroom and it was ghetto.
Atmosphere: 3
Food: 2
Service: 1
I had an incredibly disappointing experience at this waffle place. From the moment we walked in, the waitress was shockingly rude. Instead of greeting us, she rolled her eyes and behaved unprofessionally throughout our visit.
We ordered a pizza waffle, but it was undercooked and had a strong raw egg taste. When I politely brought this up to the waffle maker, she responded respectfully and agreed to remake it. However, when the new waffle arrived, it was missing the fruits that were supposed to be included.
The waitress’s behavior worsened when she made a threatening hand gesture toward me and aggressively walked in my direction. When I asked her why she was treating a customer like this, she brushed it off as if her actions were completely acceptable. It was clear she lacked any training in customer service and felt entitled to behave this way, likely because the restaurant belongs to her family.
When I asked to speak to the manager, she claimed the manager was unavailable and couldn’t come. When I requested the manager’s contact information, she refused and falsely claimed she was the manager herself. It was obvious she wasn’t. She then made a call and spoke in Arabic, which I couldn’t understand. When I finally spoke to the supposed manager, they rudely informed me they could only come in two hours. I waited, but no one showed up.
This experience showed a complete lack of professionalism from both the waitress and the so-called manager. It’s clear they do not value their customers or care about providing a respectful or satisfying dining experience. I strongly recommend avoiding this place if you’re looking for quality service and a welcoming environment.
Atmosphere: 1
Food: 1
Service: 1
I came to such a rude woman and she didn't even welcome me I'm so angry right now she brought a waffle and the inside was not cooked, she asked if I wanted to change it, I said change please and she shook her finger at me threateningly what was the reason? Who are you? You are an employee and I am a customer and you can't behave like that, when I asked for the boss she said I am the boss and when I said her behavior was bad she said I should leave a bad comment, she shouted at me and she is so rude that you should definitely look at the comments anyway if there are so many bad comments and if you want to be happy you should choose another cafe. I'm waiting for the boss right now (her brother) I will update my comment when he comes
Atmosphere: 1
Food: 1
Service: 1
I wouldn't even recommend this place to my worst enemy >:(
First of all it should be completely ILLEGAL to not have a menu AND they don't even display prices...
The server lady or whatever she is looked like she didn't even wanna be there she really needs to work on her customer service cause with that attitude she's getting no where...
Terrible sketchy place
Atmosphere: 2
Food: 1
Service: 1
Avoid this place at all cost. Came with high hopes and I wanted to support local instead of going to popular dessert places like dspot and it was HORRIBLE. First off we had a huge party and when we were seated they asked other customers to move, okay not bad but it gets worse. The lady who was the “server” told us that the menu was online, okay no big deal. Guess what? I check their website and there was no menu available, okay.. I check the google to see the menu, great I can see pictures but where is the price? So then I looked at doordash/uber/you name it! and it was nowhere!! The review of the food WAS the menu. I doubled check with the lady and she said “I already told you our menu isn’t working properly u just look at the pictures” with a rude tone. First off, you should provide printed menu then. I tried ordering something and the lady was like oh were not serving that anymore with a rude tone as if we know it’s not being served if you have no menu. Like seriously? Go print it on a plain paper then..
Okay, we still ordered and hopefully the price was in our budget. We ordered the cheese knafeh and it was horrible. Nothing like the picture and it tasted STRAIGHT like perfume. Ew. The brownies that we got from the stuffed crepe was so hard..I bet they were old, yuck. Now here’s the crazy part, YOU HAVE TI PAY FOR WATER. They don’t even provide you tap water, no they make you pay. I asked the lady if we could get some water and she said you have to pay. WHO DOESN’T HAVE WATER AVAILABLE ESPECIALLY THAT IT IS A DESSERT PLACE. We couldn’t even finish the food it was disguting, and when we ask for a box to go she pointed to a counter with take out boxes..now wtf😀😭. If I could give this place one star I WOULD.HORRIBLE PLACE, just go to Dspot this place is so bad with horrible service.
Atmosphere: 1
Food: 1
Service: 1
One of the best hot chocolate I ever had! I will definitely be back!
Very poor customer service
Service: 1
confused. on doordash but constantly unavailable. where’s the delivery? i used to order often and now can’t
The establishment was closed when it was supposed to work.
Service: 1
Restaurantji Recommends
Said it was open till 12am. Showed up at just before 11 and was closed. Super disappointed:(
Just went there and before order my food needed to wash my hands, immediately one waitress called me and asked me if she can help, I said where is the menu and she pointed me to scan with my phone for the menu and I said that I need to wash my hands first and then coming and she was like Are you here to order or using washroom?
I said I will check the menu and she was like I will see!
It was so rude to do this with a customer.
I checked the menu and left the café cuz I felt bad, Better the employer teach them how to talk to customers
I visited the restaurant, and We entered the place for table no one helped to find table for over 15 minutes after that they provided us with a table they removed what is on the table we they didn't clean it we asked them to do that did not add to they very rude we ordered food they took the order after 17 minutes they came saying what asked for is not available which is crazy ordered something else we waited for over 20 minutes till the order start to show up add to that treatment of servers was pretty bad not respectful at all. it's the last time to visit this place. it was one of the best places but know it's one of the worst.
Atmosphere: 1
Food: 3
Service: 1
Very disappointed, we went there last night and it was the worst ever experience, first we waited more than 20 minutes for our orders to be taken while staff was going back and fourth to other tables, there was some plates on table and naturally we requested table to be cleaned then we insisted again but they did not clean it, then after waiting around 40 minutes we got our orders which we're warm but not hot enough, also we got the drinks after the food because just before bringing the food they let us know that the drinks we ordered at first is not available so we had to order something else and had to order something else and we had half the food eaten already by the time we got the drinks. With food, we did not get fork, knife, or napkins, and we had to ask for it. The drink was very different from the description and image on the menu. On the menu, it mentions it's fresh, but it's not fresh. Also, they kept turning on and turning off music a few times.
Atmosphere: 1
Food: 1
Service: 1
my friend went there for work has been dying to work there forever and the owner being rude and discriminating said she cant because she wears the hijab and want girls to work there that show skin so he can get more customers , do not recommend going to the a guys place like that. thank you for reading
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