COBS Bread Bakery Mahogany Village

Stopped at Cobs in Mahogany today around 5 PM and had a disappointing experience. While waiting patiently in line, an ignorant, self-entitled woman strolled right up to the counter while the person ahead of me was still being helped. The employee saw the whole thing happen but, instead of serving me next, he went ahead and helped the line-cutter like she was some sort of bread-buying royalty.

When I pointed it out, the guy just awkwardly laughed it off like it wasn’t a big deal. Meanwhile, in my head, I was thinking how great it would be to give her The Suplex City Treatment out the front door to teach her a lesson in common courtesy - unlike her parents did. I’ve been a customer since they opened, and so has my family, but I ended up walking out without buying anything. If I were the owner, I’d want to know my staff was handing out VIP treatment to people who think lines don’t apply to them. Not sure if I’ll be back - hard to enjoy a place when you feel like you need to fight for your spot in line just to buy a loaf of bread.

Atmosphere: 3

Food: 4

Service: 1

My husband stopped by on Saturday at 4pm to get some chocolate croissants. Unfortunately when we ate them Sunday morning, they were dry and stale. Given the price ($5 per pastry) and lack of freshness, we will go back to buying these from Sobeys.

Atmosphere: 4

Food: 2

Service: 4

Always helpful, always friendly staff. Fresh and tasty breads and other baked goods at a reasonable price.

Atmosphere: 5

Food: 5

Service: 5

Tried to use app, the app said it's been upgraded and I needed to reset password. Tried reseting password never got email. Called customer support and it said higher than normal call volume and hung up on me. Staff inside were no help.

Getting other emails, so it's not my email.

Guess it's a good way to screw us out of our breadcrumbs points forcing us to make a new account.

I would definitely avoid going to any cobs. Until they fix their problem

*** update tried requesting more than once like they suggested, waited almost 15 minutes in-between. And yes it is the correct email address, because I found the about the app changes. I left a note with feedback@cobbreads and it said at least 2 days to get back to me.
No one has got back to me yet.

Atmosphere: 5

Food: 5

Service: 5

Convenient location, a big selection of products, good quality!!!

Atmosphere: 5

Food: 5

Service: 5

Cozy bakery with delicious fresh baked goods.

Atmosphere: 5

Food: 5

Service: 5

Amazing service and friendly responses - and of course the bread and baked goods are ALWAYS delicious - the staff and owner here went above and beyond to be providing great communication with me about an item I was hoping that they would have. The manager Sarah was so friendly and attentive - she "helped" me to buy even more than I originally went in for but I was so glad for it, as I have a 14 year old son who is always ravenous it's so great to have some tasty options for his snacky appetite! Please like my review and check out my other ones ?? and follow me on TWITCH at the channel CrappyGamerMom1979 - I try to live stream fun video games, travel features, or "just chatting" every Friday night at 9pm (mst)

Atmosphere: 5

Food: 5

Service: 5

This is definitely one place not to go to if you are hungry, you will buy out the store. The smell of fresh baking is a welcoming scent as you enter the store.

Atmosphere: 4

Food: 5

Service: 4

Friendly service and consistency in baking has me travelling here to Mahogany Cobs instead of 130th where closer to home but poor

Atmosphere: 5

Food: 5

Service: 5

The staff here make this location so great. They’re always very sweet and often have samples out. My fav location!

Atmosphere: 5

Food: 5

Service: 5

They bake fresh bread everyday and it’s always soft and delicious!We love their buns and

Atmosphere: 5

Food: 5

Service: 5

Great baked goods, friendly helpful staff. What more can you ask.

Food: 5

Service: 5

Always great customer service, always friendly atmosphere and the most importantly, they always have a lot to pick, not like 130th which is at 5pm out of everything, everytime.

Atmosphere: 5

Food: 5

Service: 5

Love the spinach /feta croissants and the sourdough garlic cheese bread ?Always fresh and delicious!

Delicious breads, incredible staff.