Absolutely delicious! We had horchatas, quesos and tacos. Lots of gf options, generous portions,great prices, authentic flavours and helpful staff. Small spot with cozy interior, clean and comfy.
Atmosphere: 4
Food: 5
Service: 4
Curra
Why offer a rewards system if you aren’t going to honour it? Came in today to redeem my points and was turned away as they don’t accept the app rewards and now have a “new” rewards system. Either get rid of the app or honour your word.
Here’s my response: Thank you for the explanation, but this still doesn’t address the actual issue. I shouldn’t have to jump through multiple steps, visits, and transfers just to use points I already earned. Changing the program is one thing, but making it this complicated for customers isn’t a great look. Your response also came across as dismissive rather than helpful. If the process has changed this much, it would’ve been better communicated clearly instead of putting the responsibility on the customer to figure it out in-store. I understand businesses evolve, but customer service shouldn’t decline in the process. This experience has been frustrating, and it definitely impacts my willingness to return.
Jm Mosquito
Doesn't take much to be kind, even rejection shouldn’t have attitude. Disappointing customer service by a “shift leader.” Asking for sour cream after accidentally dropping it shouldn’t be met with that kind of reaction.
Atmosphere: 3
Food: 5
Service: 1
Lynel Fox
I love going to this location and everyone is always so kind to me, especially Shelley (I’m sorry if I spelt it wrong), she is very sweet! Unfortunately I dropped my sour cream and the lid opened, making it contaminated and I asked the other lady with the pony tail if I could replace the one I dropped. She said if I would like to purchase another one and I asked “I have to buy another one?” And she gave me attitude and said yes, of course. I already brought 35.00 worth of food and wanted to just go home so I told her “it’s okay, I’ll just eat the sour cream as is”. She instantly turned around and said thanks for coming and left. I get it’s a business but I haven’t left the store when I dropped it, it was right in front of the utensils counter. Showing kindness is not hard and maybe she’s having a tough morning or a hard week, but the tone you talk to people can really affect people. I don’t care about the sour cream but I do care about professional tones when speaking to other human beings.
Atmosphere: 5
Food: 3
Service: 3
Daniel Barragan
Best fast burritos I town
Atmosphere: 4
Food: 5
Service: 5
Mara
I went there on Saturday with my roommate, who’s celiac. He told the staff member he needed gluten free, and the guy made a point of saying he was going to wash his hands to avoid cross-contamination, and really went above and beyond. (I wish I’d remembered to check for a nametag, but I was already paid and getting a drink)
It sounds really simple, but my roommate was SO happy. He has such a nightmare time finding places that take Celiac disease seriously, and to have the food be damn good on top of it is even better. Y’all made his day.
(Also the horchata is amazing.)
Atmosphere: 5
Food: 5
Service: 5
Jonathan Heung
This is where you find good Mexican food
Atmosphere: 5
Food: 5
Service: 5
Thomas Rolston
Great spot with good prices and good food, plus unlimited horchata is always nice
Atmosphere: 4
Food: 4
Service: 4
Makena Chew
I usually LOVE Costa Vida, but I ordered the chicken nachos and there was a fully raw piece of chicken in it. I’ve never been more disgusted in my life.
Food: 2
Chris Ingwersen
Delicious food and fast, friendly service. I’ll definitely be coming back.
The food is good, my wife really likes the burrito bowls, I enjoy them as well, but not my absolute favourite. They’re efficient, well priced and consistent which is what I’m looking for in a burrito.
I’m not a big fan of the atmosphere, but I could see how some would like it. I normally get take out and the food is always great 20 minutes later
Atmosphere: 3
Food: 4
Service: 3
B Olson
Excellent service and food. Very fresh ingredients. Large portions for the price.
Atmosphere: 5
Food: 5
Service: 5
Lesia Klymchuk
This place has always been one of my favourite places — delicious food, warm atmosphere, and an amazing team. The staff is usually incredibly kind and welcoming, and that’s why we’ll definitely keep coming back.
But today’s experience was truly disappointing. We were served by the girl in the photo, and sadly, her attitude was the complete opposite of what we’re used to here. She was unfriendly, unhelpful, and acted like she didn’t want to be there at all. It felt uncomfortable and unpleasant — her energy completely killed my appetite and mood.
I gave 1 star only because of how this interaction made me feel today. I really hope management sees this and takes it seriously — the rest of the staff absolutely deserves praise, but one bad attitude can ruin the whole experience.
Malcolm Salmond
I think this place is exactly what it professes to be. It's not fine dining and it's not food court but it is decent, authentic food. The staff were friendly and we liked everything that we bought.
JayJay- tripz
Yum!! I haven't been here in about 7 years. Today we tried it again . Honestly compared to other burrito places . This one is really good! Not shy with cilantro! Serving size it good .they MAKE the tortillas!!
A bit dirty( condiment area and garbage can was FULL ) one chicken slice of chicken in burrito was burnt ?! Lol Other then that it was good .
One lady was super nice!! And the other was grumpy lol . A balance lol .
Absolutely delicious! We had horchatas, quesos and tacos. Lots of gf options, generous portions,great prices, authentic flavours and helpful staff. Small spot with cozy interior, clean and comfy.
Atmosphere: 4
Food: 5
Service: 4
Why offer a rewards system if you aren’t going to honour it? Came in today to redeem my points and was turned away as they don’t accept the app rewards and now have a “new” rewards system. Either get rid of the app or honour your word.
Here’s my response: Thank you for the explanation, but this still doesn’t address the actual issue. I shouldn’t have to jump through multiple steps, visits, and transfers just to use points I already earned. Changing the program is one thing, but making it this complicated for customers isn’t a great look.
Your response also came across as dismissive rather than helpful. If the process has changed this much, it would’ve been better communicated clearly instead of putting the responsibility on the customer to figure it out in-store.
I understand businesses evolve, but customer service shouldn’t decline in the process. This experience has been frustrating, and it definitely impacts my willingness to return.
Doesn't take much to be kind, even rejection shouldn’t have attitude. Disappointing customer service by a “shift leader.” Asking for sour cream after accidentally dropping it shouldn’t be met with that kind of reaction.
Atmosphere: 3
Food: 5
Service: 1
I love going to this location and everyone is always so kind to me, especially Shelley (I’m sorry if I spelt it wrong), she is very sweet!
Unfortunately I dropped my sour cream and the lid opened, making it contaminated and I asked the other lady with the pony tail if I could replace the one I dropped. She said if I would like to purchase another one and I asked “I have to buy another one?” And she gave me attitude and said yes, of course. I already brought 35.00 worth of food and wanted to just go home so I told her “it’s okay, I’ll just eat the sour cream as is”. She instantly turned around and said thanks for coming and left. I get it’s a business but I haven’t left the store when I dropped it, it was right in front of the utensils counter. Showing kindness is not hard and maybe she’s having a tough morning or a hard week, but the tone you talk to people can really affect people. I don’t care about the sour cream but I do care about professional tones when speaking to other human beings.
Atmosphere: 5
Food: 3
Service: 3
Best fast burritos I town
Atmosphere: 4
Food: 5
Service: 5
I went there on Saturday with my roommate, who’s celiac. He told the staff member he needed gluten free, and the guy made a point of saying he was going to wash his hands to avoid cross-contamination, and really went above and beyond. (I wish I’d remembered to check for a nametag, but I was already paid and getting a drink)
It sounds really simple, but my roommate was SO happy. He has such a nightmare time finding places that take Celiac disease seriously, and to have the food be damn good on top of it is even better. Y’all made his day.
(Also the horchata is amazing.)
Atmosphere: 5
Food: 5
Service: 5
This is where you find good Mexican food
Atmosphere: 5
Food: 5
Service: 5
Great spot with good prices and good food, plus unlimited horchata is always nice
Atmosphere: 4
Food: 4
Service: 4
I usually LOVE Costa Vida, but I ordered the chicken nachos and there was a fully raw piece of chicken in it. I’ve never been more disgusted in my life.
Food: 2
Delicious food and fast, friendly service. I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is good, my wife really likes the burrito bowls, I enjoy them as well, but not my absolute favourite. They’re efficient, well priced and consistent which is what I’m looking for in a burrito.
I’m not a big fan of the atmosphere, but I could see how some would like it. I normally get take out and the food is always great 20 minutes later
Atmosphere: 3
Food: 4
Service: 3
Excellent service and food. Very fresh ingredients. Large portions for the price.
Atmosphere: 5
Food: 5
Service: 5
This place has always been one of my favourite places — delicious food, warm atmosphere, and an amazing team. The staff is usually incredibly kind and welcoming, and that’s why we’ll definitely keep coming back.
But today’s experience was truly disappointing. We were served by the girl in the photo, and sadly, her attitude was the complete opposite of what we’re used to here. She was unfriendly, unhelpful, and acted like she didn’t want to be there at all. It felt uncomfortable and unpleasant — her energy completely killed my appetite and mood.
I gave 1 star only because of how this interaction made me feel today. I really hope management sees this and takes it seriously — the rest of the staff absolutely deserves praise, but one bad attitude can ruin the whole experience.
I think this place is exactly what it professes to be. It's not fine dining and it's not food court but it is decent, authentic food. The staff were friendly and we liked everything that we bought.
Yum!!
I haven't been here in about 7 years. Today we tried it again . Honestly compared to other burrito places . This one is really good!
Not shy with cilantro! Serving size it good .they MAKE the tortillas!!
A bit dirty( condiment area and garbage can was FULL )
one chicken slice of chicken in burrito was burnt ?! Lol
Other then that it was good .
One lady was super nice!! And the other was grumpy lol . A balance lol .
38 bucks for 2 people.
Loading...