I don't review places much, but this location omg is good their staff is really kind and happy and the food is good aswell 5 stars go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
Radu Luchian
Large place compared to other DQs in the city, fast delivery, usual DQ goodness. Friendly and patient staff at the register. The fries were a little crisper than the usual floppy ones, great! One missing thing was sound. You'd think you were in a library. Good respite from xmassy music available everywhere, but some muted tropical sounds or tunes might attract more customers and get us in the mood for frozen tasty froth.
Atmosphere: 4
Food: 5
Service: 5
Troy taylor
I ordered from uber.The site says 2 for 1 when I received my order, it's not what I received. I called the restaurant to see if they would rectify it. The guy spent five minutes making up excuses. Customer service was non-existent, not even the slight offer of Hey, I'm sorry that this happened. How can we make it right? We'll work on things on our end, but you shouldn't have to deal with this. That's what good customer service would do with this place. All they did was just make excuses, and basically Nothing came out of it. I highly recommend not ordering from this place plus when Uber picked up, there's no way that the person had a bag because when I arrived at my place, he just carried it out in the paper bag. All the food was cold.That's not the restaurant's fault, but they should be handing off food to people that don't have proper cooler bag. Don't spend your hard-earned money at this place. You have a lot of options
Food: 1
Service: 1
JRAYAA CA
Clean restaurant, quality food and friendly service. They even brought our food to the table 👍🏽
Atmosphere: 4
Food: 5
Service: 5
Aidan Brown
Manager was arguing with an elderly man over a coupon that wouldn’t scan, and took forever. Meanwhile the girl in the back was sitting on her phone. Absolutely horrible service
We are from out of town and stopped in at this place to use a washroom. The lady was very very ugly to us. Scumb bags. DO NOT GOTO THIS RESTAURANT!!!!!
Atmosphere: 1
Food: 1
Service: 1
Sam Webb
The food was fine. Got a free liter of ice cream because of the offer they have on skipthedishes. Just now, I go to eat the liter ice cream, and the bottom half is literally hollow. It's just a massive hole at the bottom. It is not a liter of ice cream and is false advertisement. I used to work at a DQ, and I don't even know how you can do this by accident, let alone on purpose. I wouldn't have said anything if it was just a small air pocket, but it's literally 1/4 of the ice cream is not there.
Steve Ho
Really nice location. Plenty of room inside to enjoy your ice cream.
Atmosphere: 5
Food: 5
Service: 5
Bradley van Middelkoop
Good for getting ice cream cakes.
This is a rough location, yelling, swearing patrons, etc. Not DQ's fault, but that's what we experienced.
I suggest getting orders to go.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Icecream Cake
Brett Damant
I used to have a good experience at this location, but the past two times I have been in there I have been treated extremely poorly. The last and final time I was there (today), I asked to use the bathroom before I ordered and the employee looked at me and said, "You're not going in there to do drugs are you? I don't want to have to clean up a mess." I have never in my life been treated like this before and the manager will be hearing from me.
Long story short; If you would like to be treated with respect and dignity when you're heading out for a burger or some ice cream, DO NOT BRING YOUR BUSINESS TO THIS ESTABLISHMENT.
This place is so racist, old man was so rude he touched my ice cream with his hands and I requested for a new one. He started to yell, and asked us to get out of his store, and told us not to come back. Note we did not shout at him or yell, we requested politely. He told us his hand were clean and he would not change the ice cream. bad customer service. He did not complete our order. I think he is the owner of the branch. Bad service. He also told us never to comeback.
Atmosphere: 1
Food: 1
Service: 1
M White
Awesome food ..great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes and Chicken Sandwich
samantha schemionek
Ordered the new cookie dough smartie blizzards - two mediums. One only had cookie dough no smarties and the other one didn’t have ANYTHING but ice cream and one peice of cookie dough. For 14$ that’s ridiculous.
Sab S
Our blizards were melted by the time we got into the car. Horrible job in making them
Atmosphere: 1
Food: 1
Service: 1
Travis Howells
Stale bun unsalted fries which is a tragedy bathroom would be nice if they were cleaned atleast once a month
I don't review places much, but this location omg is good their staff is really kind and happy and the food is good aswell 5 stars go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
Large place compared to other DQs in the city, fast delivery, usual DQ goodness. Friendly and patient staff at the register. The fries were a little crisper than the usual floppy ones, great! One missing thing was sound. You'd think you were in a library. Good respite from xmassy music available everywhere, but some muted tropical sounds or tunes might attract more customers and get us in the mood for frozen tasty froth.
Atmosphere: 4
Food: 5
Service: 5
I ordered from uber.The site says 2 for 1 when I received my order, it's not what I received. I called the restaurant to see if they would rectify it. The guy spent five minutes making up excuses. Customer service was non-existent, not even the slight offer of Hey, I'm sorry that this happened. How can we make it right? We'll work on things on our end, but you shouldn't have to deal with this. That's what good customer service would do with this place. All they did was just make excuses, and basically Nothing came out of it.
I highly recommend not ordering from this place plus when Uber picked up, there's no way that the person had a bag because when I arrived at my place, he just carried it out in the paper bag. All the food was cold.That's not the restaurant's fault, but they should be handing off food to people that don't have proper cooler bag. Don't spend your hard-earned money at this place. You have a lot of options
Food: 1
Service: 1
Clean restaurant, quality food and friendly service. They even brought our food to the table 👍🏽
Atmosphere: 4
Food: 5
Service: 5
Manager was arguing with an elderly man over a coupon that wouldn’t scan, and took forever. Meanwhile the girl in the back was sitting on her phone. Absolutely horrible service
Atmosphere: 1
Service: 1
Recommended dishes: Choco Brownie Extreme Blizzard Cake
We are from out of town and stopped in at this place to use a washroom. The lady was very very ugly to us. Scumb bags. DO NOT GOTO THIS RESTAURANT!!!!!
Atmosphere: 1
Food: 1
Service: 1
The food was fine. Got a free liter of ice cream because of the offer they have on skipthedishes. Just now, I go to eat the liter ice cream, and the bottom half is literally hollow. It's just a massive hole at the bottom. It is not a liter of ice cream and is false advertisement. I used to work at a DQ, and I don't even know how you can do this by accident, let alone on purpose. I wouldn't have said anything if it was just a small air pocket, but it's literally 1/4 of the ice cream is not there.
Really nice location. Plenty of room inside to enjoy your ice cream.
Atmosphere: 5
Food: 5
Service: 5
Good for getting ice cream cakes.
This is a rough location, yelling, swearing patrons, etc. Not DQ's fault, but that's what we experienced.
I suggest getting orders to go.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Icecream Cake
I used to have a good experience at this location, but the past two times I have been in there I have been treated extremely poorly. The last and final time I was there (today), I asked to use the bathroom before I ordered and the employee looked at me and said, "You're not going in there to do drugs are you? I don't want to have to clean up a mess." I have never in my life been treated like this before and the manager will be hearing from me.
Long story short; If you would like to be treated with respect and dignity when you're heading out for a burger or some ice cream, DO NOT BRING YOUR BUSINESS TO THIS ESTABLISHMENT.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is so racist, old man was so rude he touched my ice cream with his hands and I requested for a new one. He started to yell, and asked us to get out of his store, and told us not to come back. Note we did not shout at him or yell, we requested politely. He told us his hand were clean and he would not change the ice cream. bad customer service. He did not complete our order. I think he is the owner of the branch. Bad service. He also told us never to comeback.
Atmosphere: 1
Food: 1
Service: 1
Awesome food ..great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes and Chicken Sandwich
Ordered the new cookie dough smartie blizzards - two mediums. One only had cookie dough no smarties and the other one didn’t have ANYTHING but ice cream and one peice of cookie dough. For 14$ that’s ridiculous.
Our blizards were melted by the time we got into the car. Horrible job in making them
Atmosphere: 1
Food: 1
Service: 1
Stale bun unsalted fries which is a tragedy bathroom would be nice if they were cleaned atleast once a month
Atmosphere: 1
Food: 1
Service: 3
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