Dairy Queen (Treat)

Absolute worse customer service!!! I emailed my request for a cake topper with specific measurements. When I went to pick it up it was half the size I asked for. When I asked he reprint it as per my order the manager said I would have to pay for the one he did incorrectly. The place was Soo dirty and the manager had zero social skills! He actually told me he would lose $5 if I didn't pay for his mistake!!! The cake book where you choose your design was literally hanging off and it was a bunch of pictures printed from a computer looked Soo unprofessional. He's too cheap to even pay for the proper DQ book lol. We went to the one on country hills and got what we needed. Much better service and clean !

Atmosphere: 1

Food: 1

Service: 1

I recently pre-ordered a cake from Dairy Queen Evanston for my partner's 30th birthday, and I couldn't be happier with the entire experience. I emailed a picture for the cake design 3 days in advance, not really knowing how it would turn out. When I picked up the cake, I was absolutely blown away - it was the most beautifully decorated cake I've ever ordered. My partner was thrilled, and we both loved how it looked and tasted. The cake was so delicious that we finished the 8 inch cake in just 3 days! Thank you so much Dairy Queen Evanston for making our celebration even more special. This cake has become a part of such a memorable occasion for us. I'll definitely order more cakes from this location in the future!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake, Birthday Cake

we always come here every Saturday after my daughters piano lessons and the one time she dropped it as she got it they charged me for another one. Will be going somewhere else for my ice cream for the bad service

Atmosphere: 1

Food: 1

Service: 1

We usually go for great deserts here after Subway or Popeyes. Service is fast and the icecream consistently well balanced between frozen and edible. Even the toppings are better, fresher here than at other DQ locations we tried around Calgary.

Atmosphere: 5

Food: 5

Service: 5

i went here a few days ago i dont remember a lot but its nice ice cream yum and yhey bring it fast i would recommend coming here i like dq :

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: KitKat Blizzard

Went with my friend. Got some kind of deal for $10 and was extremely disappointed. This was a while ago but It included 5 small microwaved chicken nuggets or something chicken looking, a small bag of chips and a bottle of 7up. I could have gotten the bottle and chips for less than $5 dollars at Superstore. The bottled pop and bag of chips really threw me off. My friend had a banana split and found a long strand of hair in it. We came back and asked for a new one and got NO apology. The staff looked very unbothered. She just took the split and made a new one without saying anything, no apologies, no customer service. One of the ladies also didn't have their hair tied.... no wonder. Will not be going to this location again.

Atmosphere: 2

Food: 2

Service: 1

Diary Queen was able to do a last minute order for me which I wholly appreciated. Love their cakes. The cookie fudge centre is a huge hit…

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake

Someting very fishy in this location. Go to another one if you want the real dairy queen recipe. This place are cuting there ice cream whit water or something.

Kids love this bday cake

Atmosphere: 5

Food: 5

Service: 5

Alway good:)

Parking: Lots of parking spot

Kid-friendliness: they have kids size of cone

Atmosphere: 5

Food: 5

Service: 5

Great to have this in the community. Only wish they had burgers and a drive through a well. Otherwise it's great!

Atmosphere: 4

Food: 3

Service: 5

Staff is always super friendly and we have never had a bad experience here!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Oreo Cookies & Cream, Ice Cream Cake, KitKat Blizzard

They are very cheap with toppings. Management does not care about the customers and only cares about money. That is very clear. Got an ice cream cake beginning of January and they must not have cleaned the machine proper or something because everyone who had a piece got violently ill. Paid 55$ for a cake so that we could all be sick and miss the next day of school and work. When I phoned to let staff know that they might want to double check the other cakes I was told that it wasn’t possible. Well I’m here to tell you it is possible and it did happen. Do yourself a huge favour and stay FAR FAR away from this greedy Dairy Queen. It’s not worth it and if something does happen the managers will NOT take any responsibility!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ice Cream Cake

great

Atmosphere: 5

Food: 5

Service: 5

Baught a custom 10” cake here, 1/2 the people felt sick after eating the cake including birthday boy who threw it up. I returned the un-touched half in hopes of an exchange, but the best they could do was 1/2 off a new cake. I wanted a log cake in exchange for 1/2 of the 10” cake not eaten. Fair exchange. The nice lady working the counter called her manager and the manager said because knowbody else complained all they can do is 1/2 off the log cake. So I had them dispose of the un-eaten half of the 10” log cake and purchased the log cake for 1/2 off. All in $55 spent. Will be the last money I ever spend at this location. The store also smells like sewer as they claim their hvac system is under repair. Even have a sign up on the door. Overall it was a poor experience!

Atmosphere: 1

Food: 1

Service: 1