Dairy Queen (Treat)

She put more slushi syrup in a small slush than there should be in an XXXXL slushi. Not sure why they would do this as it only taste like fake sugar and is absolutely gross.

Atmosphere: 3

Food: 1

Service: 4

Wasn’t that great, Not the greatest dq I’ve been to. The orange Julius strawberry banana I got was quickly made, it had chunks of ice in it and it melted so fast. My hot dog was microwaved, thought it would at least be grilled. But no choice to finish it, paid $39 for it all.

I came to redeem a coupon I obtained from this location a few weeks ago and they refused to honour it because the beverage I obtained it from was apparently the wrong flavour of smoothie. Never spending my money here again. Looking at other reviews, I see this is just their standard operating procedures. Spend your money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Put in a cake order over a week in advance. I called the day before 4 times and left a voice message to confirm the order. Just went to pick up the cake and it was not ready. Very very disappointed.

I had a disappointing experience at this location last night. The woman at the front was extremely rude. I always order a vanilla Moolatte, and brought a friend with me to try it, but yesterday I received one that was darker than usual and without whipped cream. When I inquired about the missing whipped cream, she sighed loudly and added it, placing the drink on the counter without a word or even looking at me.
The drink itself tasted off and was incredibly icy, with chunks of ice that made it difficult to enjoy. I had to chew the ice before swallowing and it made my teeth feel sensitive. After a few sips, I couldn’t tolerate it any longer, so I returned to explain the issue. Instead of addressing my concerns, she argued with me and suggested I should have ordered a milkshake. She then asked me to pay for another drink.
After some back and forth, she grabbed the two drinks from us and threw it in the garbage aggressively. She made the new drinks but again placed it on the counter without any apology or acknowledgment, turning her back and saying “ugh.” The second drink was watery and tasted like milk with chunks. After a few sips we just threw the drinks away.
This was a terrible experience and the worst customer service I’ve encountered. I will not be returning to this location, especially given the numerous negative reviews about her. It’s clear that retraining is needed.

Atmosphere: 1

Food: 1

Service: 1

She wouldn’t even give me the proper receipt and she was super rude the whole entire time and I had a really bad attitude and every time I ask a question she was

Atmosphere: 1

Food: 3

Service: 1

They always refuse people redeeming their coupons on the app, they keep on saying the system is not updated and cant scan the coupons. Stop lying!! You guys just do want to do it! Wont come back to this location or recommend anyone coming here.

Service: 1

Yesterday , I bought a cake from the place located at sunridge . I seriously don’t like the cake . It was not worth it . I spent so much money on the cake and can’t even have a one bite of the cake because it was so bitter . I had to through it to the garbage . Very bad experience.

I have ordered two cherry Sundays and box of ice cream the old Indian lady there got me the box and went in the back straight to work with out washing hand or put gloves on and start bagging the ice cream with here bare hands this is unacceptable anyone can get sick they need to hire people who know how to run the store and train their employees right really unhappy with what I have seen and won’t be back again

Atmosphere: 2

Food: 1

Service: 2

The staff were extremely rude to people, they behave life we are asking to take something from their home, I would never ever come again to this store

Atmosphere: 1

Food: 3

Service: 1

A great customer service from Kath with a smile. She’s always making a good blizzard. Thank you ?

Atmosphere: 5

Food: 5

Service: 5

Though the product was good , but the workers are not friendly ! It was my first time visit and my daughter asked for a spoon….seems it was a big deal for the lady and she refused! Quiet rude ?

Just because my kid press button on debit machine cashier was very rude very bad experience

They are not a full serice Dairy queen. I went there last Friday with a co-worker to get a few burgers. The person at the front was rude and just said they are not a full service shop and she couldn't... No recommendation, explanation of what that means, nothing. I just assume they don't make burgers here at this spot I guess. So that is the last time I will ever go to that place. With things slowing down I doubt this place will be in business much longer. Shame, I was really looking forward to a few of their burgers.

Food: 1

Service: 2

Didn't even finish the order. Pretty sure the individual who's back is in the photo of the last review was who served us. Very rude, not only to us but to other previous customers before us. Just overall from the greeting to taking the order at least smile and pretend you like your job.

Atmosphere: 1

Service: 1