Double Zero Pizza

Ordered on doordash and got delayed 3 times because the food was not ready, got redirected to 3 different drivers who were waiting for the food and ended up leaving because of how long it was taking to prepare the food, mind you I only ordered a few items. Reaching someone at the restaurant is impossible as they don’t take phone calls and advise customers to just text them…??? Food was cold and unsatisfying. Many others have faced similar issues on doordash as per their reviews. would not recommend, save your self the time and headache and just order somewhere else

Food: 1

Service: 1

Great happy hour! Amazing pizza!

Atmosphere: 5

Food: 5

Service: 5

Great food and service. Highly recommended.

Came here for a birthday celebration, and food was great. Their carbonara is good, size is small though, so I wouldn’t recommend ordering to share!
All pizzas were good. They offer gluten free options on pizza but not pasta, but that’s okay!
The spicy beef salami pizza was the highlight.

Atmosphere: 5

Food: 4

Service: 5

We had the best experience dining with Carlo. The food was great, the service exceptional. He made us feel like we were the only ones in the restaurant 🩷 Recommend the caprese salad and the clam pasta.

Atmosphere: 4

Food: 4

Service: 5

Favourite place to have girls lunch with my daughter. Yummy drinks, delicious food.

Atmosphere: 5

Food: 5

Service: 5

Great food. There is no question about that. Happy hour is the time to go for great discounts. It would be a way better spot if their happy hour menu had more options.

Atmosphere: 4

Food: 4

Service: 3

The 6 cheese pizza was paper thin. It was cold and under cooked. The old fashioned donuts were half cooked and tasted like they had ginger in them. Overall, it was garbage and I will never eat there again. All the service fees and delivery was 16$, the pizza and 22$ lol. Absolutely insane.

Food: 1

Service: 4

Ordered pizza with 3 add-ons, total ridiculous $31, and no sign of any of them, feel completely ripped off!!

Food: 1

The catering pizza oven trailers they have are amazing! 10/10 delicious pizza!

We came in as a table of 8, and even though the restaurant only had a few other tables occupied, our service was basically non-existent from start to finish. It felt like we were forgotten about.
We were there for 2.5 hours, and not because we were lingering — we were simply ignored most of the time. Waiting over 20 minutes just for the bill was the final straw, only to find out they had added an automatic 20% gratuity for “service” that was anything but.

When I tried to speak with the manager about the poor service (politely), she brushed it off, saying they were “busy with a promo” and asked if there was “anything else I needed.” no ownership, just complete indifference.

We were honestly ready to walk out. Terrible service, terrible attitude, and zero accountability. I won’t be coming back, and I wouldn’t recommend this place to anyone any longer. They just don't care.

Atmosphere: 3

Food: 3

Service: 1

Food was great. Best crust on pizza this side of Naples. Service was subpar. Never refilled our drinks. We didn't order within 5 seconds of sitting down so we were kept waiting nearly 15 minutes for her to come back.

Atmosphere: 5

Food: 5

Service: 3

Foods good, nothing spectacular. Service was alright, just the minimum from staff.

Atmosphere: 5

Food: 4

Service: 4

Bad service and management. We went for a quiet family dinner around 6 PM—there were barely any other customers. We ordered two pizzas, a pasta, and a salad. Everything came out except the salad, which they forgot and only brought after everything else.

When it was time to pay, I wanted to use a $100 gift card. The server handed me the machine, and I added a tip, thinking I was just paying the extra amount over the gift card. But instead, the full amount went on my credit card. I asked for the transaction to be reversed and was told it couldn’t be done on the machine and would take 10 business days to refund.

I asked to speak to the manager, and it took her 15 minutes to come over. She didn’t introduce herself—just walked up with a “what’s up?” attitude. I explained the situation and asked for proof of the refund. Her response? “That’s why I’m here talking to you.” No receipt, no confirmation—just her word.

Her solution was for me to still use the gift card, meaning I’d end up spending $230 total, even though half of that was supposed to be covered. So, if they mess up your bill, you’re stuck waiting 10 days for a refund with no proof it’s coming.

It was a frustrating experience, and honestly, not how a restaurant should handle billing mistakes.

Atmosphere: 2

Food: 4

Service: 1

Loud music, few servers, waiters clearing tables and leaving customers waiting to order, terrible service. Manager unwilling to solve problems and very grumpy. The food was reasonable, but nothing extraordinary. They urgently need to train their staff. Calgary has many good restaurants, but I won't go back to this one.

Atmosphere: 2

Food: 4

Service: 1