I ordered a bubble tea, that i had had previously from a different edo japan location. But this time the bobas were raw. I wasn’t able to chew them. Had to toss the drink loool. If someone has tried the grocery store bobas, thats exactly how it was, bad really bad.
Atmosphere: 1
Food: 1
Service: 1
Thanh Hai Tran
The worst poke I have ever got. Rice grains were dry and hard like they were not cooked. Staff attitude was rude and grumpy like I was begging for free food 🫢
Food: 1
Service: 1
vrikshya
Horrible food,we got the bento box and it was, just very poor, raw veggies in a box of stale rice was almost 20 bucks.
It was just $3 dollars veggies .. I I got it from grocery store, it would be at least be fresh.
Atmosphere: 2
Food: 1
Service: 2
Sonali Nair
The food is great and the servers are very kind too
Atmosphere: 5
Food: 5
Service: 5
marina suzuki
Me and my Boyfriend ordered food from edo after a long day because we were tired but it never came. We are extremely disappointed and quite frankly pissed off because the courier doesn’t reply to any forms of communication that we have issued and we also called Edo themselves and they did not pick up and they also have not sent us a refund which we believe is appropriate in this situation. Get better couriers and get better at communicating with your customers
Atmosphere: 1
Food: 3
Service: 1
J More
Terrible customer service, rude staff
Atmosphere: 1
Food: 4
Service: 1
Josh Fry
Paid for extra got less. Every time. Sux.
Atmosphere: 1
Food: 1
Service: 1
Bree F
Had a very poor experience here—the veggies were undercooked and staff were very rude. I won’t be returning to this location. When I noticed it was undercooked, I went back and asked directly for a refund and was instead pressured into trying another plate with a different cook. The worker was visibly annoyed while re-cooking the food. She said “next time, you have to ask for well done”. I said “it’s not a matter of well-done or not, the food wasn’t cooked at all.” As I stood there, she passive aggressively asked “is this cooked enough for you now?”. I told her I’m not sure, it’s hard to tell by looking and she’s the chef who should know the cook time. I tried the plate and it was undercooked again. I brought it back and they gave me a hard time with a refund once more. They told me I should have asked for a refund and not another plate—I told them I did ask for a refund, but the person wouldn’t give me one and pressured me to try again. The same staff worker was visibly annoyed, rolling her eyes, and making fun of me to other staff. When I asked if there’s a reason I can’t get a refund, they finally gave me one. (This is coming from a person who never returns food. I felt it was unfair to pay money for food that wasn’t cooked). I also notice they pre-cook all their meats and then reheat them on the grill. It seems they try to rush the cooking process to save time, but in turn, are skipping steps for proper food preparation and safety.
Food: 1
Service: 1
POOJA RAJPUROHIT
I bought 2 bubble tea and they charged me $11.24 for two but when it comes for drink they put water to fill up the glass instead of putting milk on it. It milk bubble tea and you are not giving us free. Please improve quality of product. Thank you!
Food: 2
Service: 3
owen fernandez
my friend work here and the 2 supervisor and 1 co worker pressing on him.
Great place, great service. It's a favourite at the food court. People vote with their wallets.
Food: 5
Service: 5
sara
Worst location ever! Rice is hard and very little portion. Will never come again!! Chicken and beef are old. Zero
Atmosphere: 1
Food: 1
Service: 1
Shelbi Bernhard
I have never been so sick in my whole life! Horrible food poisoning within 6 hours of eating there. It was very busy when I went so maybe there was too much on the grill? Seemed the raw meat was too close to the vegetables and cooked meat - not sure what the issue was. Tasted good, but something was definitely wrong with that food. I can’t say I’ll be going back anytime soon.
Atmosphere: 3
Food: 1
Service: 3
Shelbi Noble
I have never been so sick in my whole life! Horrible food poisoning within 6 hours of eating there. It was very busy when I went so maybe there was too much on the grill? Seemed the raw meat was too close to the vegetables and cooked meat - not sure what the issue was. Tasted good, but something was definitely wrong with that food. I can’t say I’ll be going back anytime soon.
I ordered a bubble tea, that i had had previously from a different edo japan location. But this time the bobas were raw. I wasn’t able to chew them. Had to toss the drink loool. If someone has tried the grocery store bobas, thats exactly how it was, bad really bad.
Atmosphere: 1
Food: 1
Service: 1
The worst poke I have ever got. Rice grains were dry and hard like they were not cooked. Staff attitude was rude and grumpy like I was begging for free food 🫢
Food: 1
Service: 1
Horrible food,we got the bento box and it was, just very poor, raw veggies in a box of stale rice was almost 20 bucks.
It was just $3 dollars veggies .. I I got it from grocery store, it would be at least be fresh.
Atmosphere: 2
Food: 1
Service: 2
The food is great and the servers are very kind too
Atmosphere: 5
Food: 5
Service: 5
Me and my Boyfriend ordered food from edo after a long day because we were tired but it never came. We are extremely disappointed and quite frankly pissed off because the courier doesn’t reply to any forms of communication that we have issued and we also called Edo themselves and they did not pick up and they also have not sent us a refund which we believe is appropriate in this situation. Get better couriers and get better at communicating with your customers
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service, rude staff
Atmosphere: 1
Food: 4
Service: 1
Paid for extra got less. Every time. Sux.
Atmosphere: 1
Food: 1
Service: 1
Had a very poor experience here—the veggies were undercooked and staff were very rude. I won’t be returning to this location. When I noticed it was undercooked, I went back and asked directly for a refund and was instead pressured into trying another plate with a different cook. The worker was visibly annoyed while re-cooking the food. She said “next time, you have to ask for well done”. I said “it’s not a matter of well-done or not, the food wasn’t cooked at all.” As I stood there, she passive aggressively asked “is this cooked enough for you now?”. I told her I’m not sure, it’s hard to tell by looking and she’s the chef who should know the cook time. I tried the plate and it was undercooked again. I brought it back and they gave me a hard time with a refund once more. They told me I should have asked for a refund and not another plate—I told them I did ask for a refund, but the person wouldn’t give me one and pressured me to try again. The same staff worker was visibly annoyed, rolling her eyes, and making fun of me to other staff. When I asked if there’s a reason I can’t get a refund, they finally gave me one. (This is coming from a person who never returns food. I felt it was unfair to pay money for food that wasn’t cooked). I also notice they pre-cook all their meats and then reheat them on the grill. It seems they try to rush the cooking process to save time, but in turn, are skipping steps for proper food preparation and safety.
Food: 1
Service: 1
I bought 2 bubble tea and they charged me $11.24 for two but when it comes for drink they put water to fill up the glass instead of putting milk on it. It milk bubble tea and you are not giving us free. Please improve quality of product. Thank you!
Food: 2
Service: 3
my friend work here and the 2 supervisor and 1 co worker pressing on him.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place, great service. It's a favourite at the food court. People vote with their wallets.
Food: 5
Service: 5
Worst location ever! Rice is hard and very little portion. Will never come again!! Chicken and beef are old. Zero
Atmosphere: 1
Food: 1
Service: 1
I have never been so sick in my whole life! Horrible food poisoning within 6 hours of eating there. It was very busy when I went so maybe there was too much on the grill? Seemed the raw meat was too close to the vegetables and cooked meat - not sure what the issue was. Tasted good, but something was definitely wrong with that food. I can’t say I’ll be going back anytime soon.
Atmosphere: 3
Food: 1
Service: 3
I have never been so sick in my whole life! Horrible food poisoning within 6 hours of eating there. It was very busy when I went so maybe there was too much on the grill? Seemed the raw meat was too close to the vegetables and cooked meat - not sure what the issue was. Tasted good, but something was definitely wrong with that food. I can’t say I’ll be going back anytime soon.
Atmosphere: 3
Food: 1
Service: 3
Good food ?
Food: 5
Service: 5
Recommended dishes: Beef
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