2828 23 St NE, Calgary
Myself and my husband have been staying here for 15 years. This year we were upgraded to a jacuzzi suite for our Anniversary no extra charge. That is why we continue to return Amazing customer service.
Neat surrounding and courteous staff. Went for a massage and it was awesome. Sahira is such a good masseuse , I slept off
Sunday brunch here is one of the best I have been - so much variety.
we typically stay here quite often but on our last stay the service went downhill. we tried to order room service four times and were told we couldn’t because a random group had come in (that were not hotel guests and only using the restaurant) and so there would be an hour wait to simply order anything. each time we called back (at 40 minute intervals) we were told we still could not order, and ended up getting take out somewhere else. typically we love this hotel because the staff are really welcoming and we like the rooms but this experience really left a bad taste in our mouths and honestly we feel bad that there was no concern or priority for people actually staying in the hotel considering the room is over 120.00, we should be able to at least order dinner but maybe i’m wrong about that. i don’t think we’ll be staying here again.
They have brunch every Sunday and the food is great. So much to choose from. Breakfast, lunch and dinner plus desserts, ice cream, fruit, roast beef, chicken, salads, waffles, eggs, omelets, our work takes us there every year and so delicious.
The staff were wonderful! We stayed for two weeks and the staff made us feel as if we were returning home instead of merely visiting. There were so many kind faces, but two really stood out. Benjamin went out of his way to provide superior customer service with a cheery countenance at both the bar and the front desk. Rose took care of us during weekdays at the restaurant. We were in a large group and she remembered each of us, including where we sat and the drink that we preferred. It was such a lovely feeling to walk into the restaurant each morning and discover our preferred drink waiting for each of us at our own place setting. This kind of personal customer service seems rare in today’s world. Thank you for making our stay so enjoyable!
Wow what absolutely amazing Hotel to host events at. We have used this hotel on many occasions. The staff are so pleasant to work with. I highly recommend this hotel to anyone that would like to create amazing results and success. The vibe is so wonderful. The rooms are so spacious, clean and the grounds are kept up.
It was a great experience staying at this hotel. My expectations were little less from this one but the condition of the room and the talk with the front desk makes me do 5 star rating.
Been here twice. First, was for my wife's graduation and recently for my cousin's wedding reception. Their food is great and will definitely fill you up. Parking I would say isn't too bad but could be better.
Great place to stay and the best rates around!!! The staff was great! Relaxed atmosphere, great food. Rooms were really comfortable! Very affordable
Hotel looks good I didn't stay here but went there to pick up my car from the lobby next time I will check it out I think the time I went there they were serving brunch which looked gr8
They changed room rates while i was staying here and the front desk attendants kept telling me misinformation about their deposit policies. My first night cost me 113.15 roughly and my final day charge was around 158.79. Ive never seen daily increments on hotel rooms like this before and even the general managers were kind of all over the place when asked about it. The food is mediocre at best, fish and chips tasted day old. The fries were clearly refried from lunch or the night before as they were stale and rubbery in texture.
Stayed here recently and found it reasonably priced. I love that my room had wooden floors instead of carpet. The tv had tons and tons of channels. The bed was big and comfortable. The bathroom was super clean and the towels were soft. There are complimentary newspapers and apples. Check in was really friendly. Lots of parking. I was only here one night but my impression was very good. I would stay here again. Also there are a couple of places right across the street to eat and get a drink.
Sunday brunch is always good, but the put out an exceptional spread for special occasions (Mother's Day, etc). Omelette station, prime rib, chocolate fountain......oh so good! Customer service is always outstanding. MAKE RESERVATIONS!!!
2828 23 St NE, Calgary, AB T2E 8T4