I’ve noticed a serious decline in quality over time. I first tried the food back in 2023—it was average but bearable. However, my recent visit was very disappointing. The food was overpriced and tasted subpar—not worth the money at all.
Service was equally frustrating. The staff were visibly arguing with one another, which affected both order-taking and delivery times. Even the soft drinks like 7Up and Pepsi tasted diluted, like sweet water. Although the staff seems to have changed since my last visit, unfortunately, the experience remained poor.
Overall, it was a very bad experience. Definitely not planning to return
Khoshmurad Murady
I do not recommend the NE location. The chicken was extremely salty, and when I asked the staff to pass on the feedback, the woman wearing a hijab—who claimed to be the owner—argued with me instead. She said, “We can’t change the recipe just for you. If you don’t want to eat here, then don’t come.”
I found this response to be very rude and unprofessional. I simply wanted to provide feedback, not start an argument. While the rest of the staff were kind and respectful, her attitude was completely unacceptable. I hope this issue is addressed properly.
zohaib haroon
Pizza was delicious.
Unknown User
Slow as shit
Sahar Niayesh
I have very bad experience from this restaurant all of them are very rude. the food was not good and also I order pizza but they didn’t give me sauce when I asked. they said u have to pay more money😕 I don’t recommend this restaurant for family and friends…
Najla Herawi
The food was not fresh
MD SUYEB AHMED
This is my first time and I got 9 pieces chicken fry combo. It’s delicious. My kids and Wife all are happy with the food. thank you guys.
Nusrat Shah
This place has good chicken they are tasty but sometimes they are not the same size its getting smaller and smaller everyday I have 9 pieces of chicken they gave me 4 of them drum sticks its does not sound right specially when u ask for breast pieces they will charge you extra for that if you call to complain trust me its no use.
Husanpreet Kaur
Just went to order chicken strips but the staff was so rude so had to cancel the order.
Fujiko
They messed up my order, and I ended up waiting another hour. Owners really need to read these reviews and train their staff better on how to take orders accurately.
Fritou Saddle Town – Crispy, Juicy, halal & Full of Flavor!
Fritou in Saddle Town is hands down one of the best places in Calgary for fried chicken. The chicken skin was incredibly crispy, perfectly seasoned and absolutely packed with flavor – every bite was a treat! You can tell it’s freshly made, not greasy, just the right crunch with juicy meat inside.
The fact that the food is halal makes it even better for those of us looking for delicious halal options. The staff were friendly and the service was quick. The combo meals are also a great value for money.
If you’re a fan of crispy, well-seasoned chicken, especially that golden, tasty skin, Fritou is a must-try!
Nila Ali
Their chicken is so salty most of the time They are very stingy on the sauce They use rotten salad on burgers
Rahat Aziz
Tasty-delicious food is their best asset!
Nargis Taheri
Went in for take out. My chicken sandwich was drowning in mayo and it tasted and smelt like fish. The strips were small compared to how they normally, but the fries were good. Overall not very happy with this location. The location in skyview is way better. Only went to this location because they are under construction and were not open.
I’ve noticed a serious decline in quality over time. I first tried the food back in 2023—it was average but bearable. However, my recent visit was very disappointing. The food was overpriced and tasted subpar—not worth the money at all.
Service was equally frustrating. The staff were visibly arguing with one another, which affected both order-taking and delivery times. Even the soft drinks like 7Up and Pepsi tasted diluted, like sweet water. Although the staff seems to have changed since my last visit, unfortunately, the experience remained poor.
Overall, it was a very bad experience. Definitely not planning to return
I do not recommend the NE location. The chicken was extremely salty, and when I asked the staff to pass on the feedback, the woman wearing a hijab—who claimed to be the owner—argued with me instead. She said, “We can’t change the recipe just for you. If you don’t want to eat here, then don’t come.”
I found this response to be very rude and unprofessional. I simply wanted to provide feedback, not start an argument. While the rest of the staff were kind and respectful, her attitude was completely unacceptable. I hope this issue is addressed properly.
Pizza was delicious.
Slow as shit
I have very bad experience from this restaurant all of them are very rude. the food was not good and also I order pizza but they didn’t give me sauce when I asked. they said u have to pay more money😕 I don’t recommend this restaurant for family and friends…
The food was not fresh
This is my first time and I got 9 pieces chicken fry combo. It’s delicious. My kids and Wife all are happy with the food. thank you guys.
This place has good chicken they are tasty but sometimes they are not the same size its getting smaller and smaller everyday I have 9 pieces of chicken they gave me 4 of them drum sticks its does not sound right specially when u ask for breast pieces they will charge you extra for that if you call to complain trust me its no use.
Just went to order chicken strips but the staff was so rude so had to cancel the order.
They messed up my order, and I ended up waiting another hour. Owners really need to read these reviews and train their staff better on how to take orders accurately.
Restaurantji Recommends
Fritou Saddle Town – Crispy, Juicy, halal & Full of Flavor!
Fritou in Saddle Town is hands down one of the best places in Calgary for fried chicken. The chicken skin was incredibly crispy, perfectly seasoned and absolutely packed with flavor – every bite was a treat! You can tell it’s freshly made, not greasy, just the right crunch with juicy meat inside.
The fact that the food is halal makes it even better for those of us looking for delicious halal options. The staff were friendly and the service was quick. The combo meals are also a great value for money.
If you’re a fan of crispy, well-seasoned chicken, especially that golden, tasty skin, Fritou is a must-try!
Their chicken is so salty most of the time
They are very stingy on the sauce
They use rotten salad on burgers
Tasty-delicious food is their best asset!
Went in for take out. My chicken sandwich was drowning in mayo and it tasted and smelt like fish. The strips were small compared to how they normally, but the fries were good. Overall not very happy with this location. The location in skyview is way better. Only went to this location because they are under construction and were not open.
They do not send what you order!!!!!
Loading...