Last night we dined at thisrestaurant and was very disappointed, mainly because of the poor customer service. Despite having high hopes, the experience fell short. The staff seemed uninterested and inattentive, which made us feel unwelcome from the start. Our order took an unusually long time to arrive, and when we asked about it, the response was dismissive. It was hard to get any follow-up service, and we felt ignored throughout the meal. The food itself was okay,but the experience was overshadowed by the unprofessional service. Unfortunately, I can’t recommend this place based on the treatment we received. We were simply sharing our experience and expected professionalism in return. The owner response’s is very unprofessional and disrespectful to all people who gave them reviews for their business improvement but they disrespected everyone.Respecting customers is key to a strong business relationship, and we hope this feedback can be taken constructively.”
Not recommender.Staff is very unprofessional and they don’t show any manners.Dirty place.
Atmosphere: 1
Food: 1
Service: 1
N Chaudhry
My girlfriends and I went to this restaurant Saturday night and were extremely disappointed by the service. The food was okay but overshadowed by the regrettable service and staff. We understand that Saturday night is a busy time and we don’t mind waiting for our food to come however it was very odd that we received majority of our order but then had to wait an additional 15 minutes to get the last dish in our order, we had to remind the server of our last dish for it to be brought out. In addition our server never came back to refill waters or check on the group a single time. When we went to speak to the manager and let her know about our experience to hopefully provide feedback so that the establishment could improve their service, the managers response was unexpectedly rude. She told us that we should have told our server we wanted our dinner dishes to all come together, which makes no sense because this common knowledge that all dinner dishes come out at the same time. Managing that timing is the restaurant’s responsibility. Then she proceeded to tell us “don’t come back again”. This is just ridiculous behavior and clearly the restaurant does not care to improve their poor service. To make matters much worse, the owner has responded to some of our reviews by blatantly making up lies that we tried to ask for a discount! The owner gaslights people and then proceeds to call our community scum. I warn all Pakistani and Muslims in the community about the poor treatment you will get and the negative attitude you will receive due to this owner’s and staffs inability to right their wrongs. What kind of owner speaks about her customers like that? Calling the community scum. Let’s be clear, THIS community you call “scum” is what helps drive your business. We will NEVER return and urge others to not waste your time or money here.
Ibrar Ahmad
Amazing experience as always
Atmosphere: 5
Food: 5
Service: 5
Jamal Mustapha
Very poor experience here. Especially with the owner/manager. Extremely disrespectful, even looking at their responses to other poor reviews. Scum of a community? Who says this about their customers. Will definitely spread the word to never return.
Rohina Haque
service was very poor.We order seven dishes and there was 15 min gap in serving.very unfriendly staff and manager.would give 0 rating. We try to talk to manager and she is very rude and in reply she is making up stories that we asked for discount, we didn’t even talked to the waitress about discount.As a business owner she and her staff are very rude and disrespectful people to talk to.i have tried many restaurants but this was my worst experience
জীবন যেখানে যেমন Life's Like That
Clean washroom a plus.
Atmosphere: 3
Food: 4
Service: 4
Zain Khalid
Food was good better than any other hakka Chinese place. Definately my go to spot from now onwards
Atmosphere: 4
Food: 5
Service: 4
Mr Kardar
The food was good. The service was very quick, and which needs to be looked at. After serving the soup, the food was served while taking the soup. There should have been a gap, in my opinion. The atmosphere is not bad. Overall, it was not a bad experience, and one can consider going back to this place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sizzling Beef, Hot and Sour Soup, Manchurian Chicken Fried Rice
Faiza Kazim
Delicious Hakka Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Chicken, Hot and Sour Chicken Soup, Sizzling Beef
I like this place, but had ginger beef yesterday and it tasted old and was dry, so crunchy and hard, I can’t imagine going back as though of the ginger beef makes me ill
Atmosphere: 3
Food: 3
Service: 3
Shumail Shami
The food was delicious, the staff was good but they have a small area.. I wish they had a big restaurant so everyone can enjoy their own space ?
Atmosphere: 3
Food: 5
Service: 4
Flairs Warss
Very slow service, the noodles were tasteless there was no flavour absolutely, the Manchurian paneer was very dry it seemed like the paneer was left outside to become dry and it was not soft.
Parking: Busy parking lot
Atmosphere: 2
Food: 1
Service: 1
Aaron Anten
I liked it. Think of a family cantonese restaurant in Malaysia with lots of chillis, curries and spices. Friendly atmosphere and a simple but delicious menu. Always a good sign when the fried rice stands on its own.
Last night we dined at thisrestaurant and was very disappointed, mainly because of the poor customer service. Despite having high hopes, the experience fell short. The staff seemed uninterested and inattentive, which made us feel unwelcome from the start. Our order took an unusually long time to arrive, and when we asked about it, the response was dismissive. It was hard to get any follow-up service, and we felt ignored throughout the meal. The food itself was okay,but the experience was overshadowed by the unprofessional service. Unfortunately, I can’t recommend this place based on the treatment we received.
We were simply sharing our experience and expected professionalism in return. The owner response’s is very unprofessional and disrespectful to all people who gave them reviews for their business improvement but they disrespected everyone.Respecting customers is key to a strong business relationship, and we hope this feedback can be taken constructively.”
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chilli Chicken, Manchurian Chicken Noodles, Mango Chicken, Sizzling Beef, Beef Chilli Beef, Hot and Sour Soup, Manchurian Chicken Fried Rice
Not recommender.Staff is very unprofessional and they don’t show any manners.Dirty place.
Atmosphere: 1
Food: 1
Service: 1
My girlfriends and I went to this restaurant Saturday night and were extremely disappointed by the service. The food was okay but overshadowed by the regrettable service and staff. We understand that Saturday night is a busy time and we don’t mind waiting for our food to come however it was very odd that we received majority of our order but then had to wait an additional 15 minutes to get the last dish in our order, we had to remind the server of our last dish for it to be brought out. In addition our server never came back to refill waters or check on the group a single time. When we went to speak to the manager and let her know about our experience to hopefully provide feedback so that the establishment could improve their service, the managers response was unexpectedly rude. She told us that we should have told our server we wanted our dinner dishes to all come together, which makes no sense because this common knowledge that all dinner dishes come out at the same time. Managing that timing is the restaurant’s responsibility. Then she proceeded to tell us “don’t come back again”. This is just ridiculous behavior and clearly the restaurant does not care to improve their poor service. To make matters much worse, the owner has responded to some of our reviews by blatantly making up lies that we tried to ask for a discount! The owner gaslights people and then proceeds to call our community scum. I warn all Pakistani and Muslims in the community about the poor treatment you will get and the negative attitude you will receive due to this owner’s and staffs inability to right their wrongs. What kind of owner speaks about her customers like that? Calling the community scum. Let’s be clear, THIS community you call “scum” is what helps drive your business. We will NEVER return and urge others to not waste your time or money here.
Amazing experience as always
Atmosphere: 5
Food: 5
Service: 5
Very poor experience here. Especially with the owner/manager. Extremely disrespectful, even looking at their responses to other poor reviews. Scum of a community? Who says this about their customers. Will definitely spread the word to never return.
service was very poor.We order seven dishes and there was 15 min gap in serving.very unfriendly staff and manager.would give 0 rating. We try to talk to manager and she is very rude and in reply she is making up stories that we asked for discount, we didn’t even talked to the waitress about discount.As a business owner she and her staff are very rude and disrespectful people to talk to.i have tried many restaurants but this was my worst experience
Clean washroom a plus.
Atmosphere: 3
Food: 4
Service: 4
Food was good better than any other hakka Chinese place. Definately my go to spot from now onwards
Atmosphere: 4
Food: 5
Service: 4
The food was good. The service was very quick, and which needs to be looked at. After serving the soup, the food was served while taking the soup. There should have been a gap, in my opinion. The atmosphere is not bad. Overall, it was not a bad experience, and one can consider going back to this place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sizzling Beef, Hot and Sour Soup, Manchurian Chicken Fried Rice
Delicious Hakka Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Chicken, Hot and Sour Chicken Soup, Sizzling Beef
Restaurantji Recommends
I like this place, but had ginger beef yesterday and it tasted old and was dry, so crunchy and hard, I can’t imagine going back as though of the ginger beef makes me ill
Atmosphere: 3
Food: 3
Service: 3
The food was delicious, the staff was good but they have a small area..
I wish they had a big restaurant so everyone can enjoy their own space ?
Atmosphere: 3
Food: 5
Service: 4
Very slow service, the noodles were tasteless there was no flavour absolutely, the Manchurian paneer was very dry it seemed like the paneer was left outside to become dry and it was not soft.
Parking: Busy parking lot
Atmosphere: 2
Food: 1
Service: 1
I liked it. Think of a family cantonese restaurant in Malaysia with lots of chillis, curries and spices. Friendly atmosphere and a simple but delicious menu. Always a good sign when the fried rice stands on its own.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chilli Chicken, Manchurian Chicken Fried Rice
It's halal.
Over 75+ choices to pick from.
Birthday place is also available.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chilli Chicken, Manchurian Chicken Noodles
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