Food was good but after ordering just two plates of basic pasta, the meal did not arrive at the table until 1.5 hours after our reservation. Waited at the front for 30minutes before anyone even greeted us or said it would just be a few minutes. Server didn't even say thank you after we paid/tipped, just grabbed the machine and left. I get your busy but that's literally your job as servers and resturaunt managment to care for the customers?
ARIF
Restaurant was very busy due to Valentine's Day and it's understandable that food would take longer than usual but 3 hours for dinner?? We had a couple of old fashions in sticky glasses, dirty side plates (which we sent back), bread with no butter, oil or balsamic vinegar. We were ready to leave because the entrees took so long and when they arrived, we sent back the pasta as it was cold. No Parmesan cheese was offered. Granted the manager was kind enough to comp the pasta because my daughter could not stay to enjoy the enteees. Overall, poor experience
Arthur
We are longstanding customers of Centini. Last evening, February 14, we booked a reservation for 8pm. It was clear from the start that Centini was way over capacity and understaffed. Our first course took some time, it appears that our second course either got lost in the system, or was never ordered to the kitchen. At 10pm when the kitchen closed, NO MAIN COURSE!!! Though some of the waiting staff were apologetic, by 10:15 there was nothing with the kitchen wrapping up for the evening. As it was Valentines Day, my wife and I had a terrible evening, and left the restaurant at 10:15. This is unfortunate, as Centini for years has had consistent great service and food. It was clear the chef/owner sacrificed this for high cover numbers, and fast pasta dishes over orders from traditional long standing customers. How do I know? Many of these walk-ins ordered and were served right in front of us, while we waited for our main course of a Veal Chop and Sea Bass. NEEDLESS TO SAY, OUR EVENING WAS RUINED!!! My wife and I went home to a sandwich. For this to happen, it is clear management has dropped the ball. This goes from the service staff, right through to the kitchen. This was far from a memorable evening!!! I could write a list of many lower cost basic Italian restaurants in Calgary where this would never happen. The trade off is ordinary food, for service!!!!
Peter
Took the Boss aka wife to Centini for Valentines. Havent been back for over 15 years. Food is still excellent. Service was a big disappointment. Value was okay.
Kim
Always enjoy Centini - Gnochi, Stuffed chicken, spicy prawn appetizer with the grande finale of their famous Lemon Tart - sooo delicious! Great service
Marnie
Main course was very slow. Appetizers were good but pasta dishes were disappointing. The restaurant wasn't too loud which was very nice. Server was nice.
Peggy
Excellent experience as usual. Such attentive staff from the moment we entered until we left.
Bleederjr FOE
A lovely little slice of Italy! Great for a quick lunch that's made fresh and with passion. Will be returning and dragging the office with me!
Atmosphere: 5
Food: 5
Service: 5
Bogdan Spinelli
Lucio and his amazing family are great!
Atmosphere: 5
Food: 5
Service: 5
Maryam Ebrahimpour
Great price and portion size. The food is true authentic Italian with great quality ingredients. Lovely owner who takes the time to walk you through his menu.
Really high quality authentic italian food for cheap, 1 bowl is 10.50 which is really affordable. The employees are all nice too.
Atmosphere: 5
Food: 5
Service: 5
J L
Absolutely phenomenal people and food
Food: 5
Service: 5
Molly
Food quality was poor. We were not informed their still water was Evian and there would be a $15 charge. This was very poor communication. Overall very disappointed in the experience. Would not recommend this restaurant.
Jean Betancourt (Tigre)
Best Italian food in town
Atmosphere: 5
Food: 5
Service: 5
Polar Shock
Absolutely delicious food and amazingly friendly staff! Happy to be a regular here.
Food was good but after ordering just two plates of basic pasta, the meal did not arrive at the table until 1.5 hours after our reservation. Waited at the front for 30minutes before anyone even greeted us or said it would just be a few minutes. Server didn't even say thank you after we paid/tipped, just grabbed the machine and left. I get your busy but that's literally your job as servers and resturaunt managment to care for the customers?
Restaurant was very busy due to Valentine's Day and it's understandable that food would take longer than usual but 3 hours for dinner?? We had a couple of old fashions in sticky glasses, dirty side plates (which we sent back), bread with no butter, oil or balsamic vinegar. We were ready to leave because the entrees took so long and when they arrived, we sent back the pasta as it was cold. No Parmesan cheese was offered. Granted the manager was kind enough to comp the pasta because my daughter could not stay to enjoy the enteees. Overall, poor experience
We are longstanding customers of Centini. Last evening, February 14, we booked a reservation for 8pm. It was clear from the start that Centini was way over capacity and understaffed. Our first course took some time, it appears that our second course either got lost in the system, or was never ordered to the kitchen. At 10pm when the kitchen closed, NO MAIN COURSE!!! Though some of the waiting staff were apologetic, by 10:15 there was nothing with the kitchen wrapping up for the evening. As it was Valentines Day, my wife and I had a terrible evening, and left the restaurant at 10:15. This is unfortunate, as Centini for years has had consistent great service and food. It was clear the chef/owner sacrificed this for high cover numbers, and fast pasta dishes over orders from traditional long standing customers. How do I know? Many of these walk-ins ordered and were served right in front of us, while we waited for our main course of a Veal Chop and Sea Bass. NEEDLESS TO SAY, OUR EVENING WAS RUINED!!! My wife and I went home to a sandwich. For this to happen, it is clear management has dropped the ball. This goes from the service staff, right through to the kitchen. This was far from a memorable evening!!! I could write a list of many lower cost basic Italian restaurants in Calgary where this would never happen. The trade off is ordinary food, for service!!!!
Took the Boss aka wife to Centini for Valentines. Havent been back for over 15 years. Food is still excellent. Service was a big disappointment. Value was okay.
Always enjoy Centini - Gnochi, Stuffed chicken, spicy prawn appetizer with the grande finale of their famous Lemon Tart - sooo delicious! Great service
Main course was very slow. Appetizers were good but pasta dishes were disappointing. The restaurant wasn't too loud which was very nice. Server was nice.
Excellent experience as usual. Such attentive staff from the moment we entered until we left.
A lovely little slice of Italy! Great for a quick lunch that's made fresh and with passion.
Will be returning and dragging the office with me!
Atmosphere: 5
Food: 5
Service: 5
Lucio and his amazing family are great!
Atmosphere: 5
Food: 5
Service: 5
Great price and portion size. The food is true authentic Italian with great quality ingredients.
Lovely owner who takes the time to walk you through his menu.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really high quality authentic italian food for cheap, 1 bowl is 10.50 which is really affordable. The employees are all nice too.
Atmosphere: 5
Food: 5
Service: 5
Absolutely phenomenal people and food
Food: 5
Service: 5
Food quality was poor. We were not informed their still water was Evian and there would be a $15 charge. This was very poor communication. Overall very disappointed in the experience. Would not recommend this restaurant.
Best Italian food in town
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious food and amazingly friendly staff! Happy to be a regular here.
Atmosphere: 5
Food: 5
Service: 5
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