The food was really bad, gross greasy chicken, cold fries, and what happened to the gravy- it’s horrible. :(.
Atmosphere: 1
Food: 1
Service: 3
Wilbur Meyer
Excellent
Atmosphere: 2
Food: 2
Service: 2
Ueberperson -
Wait times are crazy. The food was fresh at
Atmosphere: 4
Food: 4
Service: 2
Tyler Mantei Gillies
Dont advertise open 24/7 if you can't make an order in less than 30 minutes. On what planet does cooking chicken take that long. I could cook my own in less time. Note to manager: your night employees seem smug when they tell you a bucket of chicken (kind of your whole shtic) will be that long. Sorry but I'm not waiting this long while at the same time grossly overpaying for chicken.
Service: 1
arcticpostman
Going to KFC is like rolling the dice! Sometimes it is very good, other times just bland. Today I was lucky! The chicken was way overcooked!! Dried out, almost burned here and there?! Someone forgot to take the chicken out in time. Shame!! I nibbled on some of the chicken, and my meal was mostly the fries. At least the Pepsi still tasted as expected. I will not be going back here. Too bad.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fries
Wojciech Burnage
It's hit and miss, the staff are a high standard and I seriously cannot fault them at all but I am concerned about the chicken, sometimes the ingredients feel, how you say repulsive. Check me out on Youtube for more content @ ciech_mate
Hungry Hippo
Food was tasty and fresh. Staff were super friendly! One of the better KFC's in calgary.
Atmosphere: 5
Food: 5
Service: 5
Brendan Ostler
went from Ontario to Calgary to see my buddy. decided to try kfc down here.. the woman in the window proceeded to yell through the microphone about if i was gonna order or not. ruined my trip completely.
To start, I’d like to thank this KFC branch for me a reminder as to why I never take deliveries for KFC. There’s always an issue and missing orders. If I can give this store ZERO stars, I would. I ordered through DoorDash and I didn’t receive my order until an HOUR later. I thought ordering early would make my order arrive just in time for my break. Unfortunately, the DoorDash driver did poorly with their delivery but that’s all been resolved and I was given a credit.I’d like to give KFC Bannister Road a shout out for approaching their call, though! And a warn for their English customers. The person that I talked to the phone was fine to talk to. I’m addressing the other employees that I’ve heard through the phone and the way they’ve approached my concern with my order. If you’re going to talk to your own dialects, ensure what you’re talking about is appropriate and not a way to express your spite towards customers that has concerns with their order. Or shall I say, “complain?”. Next time, I suggest you all stick to talk in English rather than Tagalog and other dialects. Perhaps it can improve your communication and your service for your customers.And to the employee that made my order and was sooo “confident” that my order was prepared nicely, then can you explain the picture attached on my review? I wouldn’t be too confident. And I’m aware how your meals are prepared since I’ve worked in KFC for a while. I’d be more embarrassed than confident with your meal preparations. The meal I’ve received was cold, messy and my condiment was missing. Another reminder that you are serving this to a person, not a stray animal. I can’t even eat this. Everything was cold. And I meant about 30 degrees Fahrenheit cold.I’m not one to leave a poor review like this, but with the way my call was handled I just knew I had to. I want to acknowledge any future customers out there that this store will likely “complain” in front of you or even through the phone. It’s a shame that this store is using their own language and dialect inappropriately. I’m not even mad about my chicken anymore. It’s more about your customer service that I was mad about. Do better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy, Fries
Elo
Nice outlet, had a great meal with my kid and he enjoyed it. It was fresh, hot and nice. Good job to the cashiers too, very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Crunch
Stacey Vee
After just seeing the video online of the manager i am DISGUSTED by his behavior and unprofessionalism. Pulling your cell phone out and for what? How about be professional instead of always yelling at customers and staff. KFC do better.
Service: 1
Denise Lindstrom
I have gone to KfC 3 times in the past months and I have to wait for 30 min for my food and they don't ever have any white meat. A chicken plate with no chicken does not make sense
Michael
Staff had an extremely difficult time taking a basic order through drive-through
Excellent service
Atmosphere: 2
Food: 2
Service: 2
Excellent food of the day thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zinger
The food was really bad, gross greasy chicken, cold fries, and what happened to the gravy- it’s horrible. :(.
Atmosphere: 1
Food: 1
Service: 3
Excellent
Atmosphere: 2
Food: 2
Service: 2
Wait times are crazy. The food was fresh at
Atmosphere: 4
Food: 4
Service: 2
Dont advertise open 24/7 if you can't make an order in less than 30 minutes. On what planet does cooking chicken take that long. I could cook my own in less time. Note to manager: your night employees seem smug when they tell you a bucket of chicken (kind of your whole shtic) will be that long. Sorry but I'm not waiting this long while at the same time grossly overpaying for chicken.
Service: 1
Going to KFC is like rolling the dice! Sometimes it is very good, other times just bland. Today I was lucky! The chicken was way overcooked!! Dried out, almost burned here and there?! Someone forgot to take the chicken out in time. Shame!! I nibbled on some of the chicken, and my meal was mostly the fries. At least the Pepsi still tasted as expected. I will not be going back here. Too bad.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fries
It's hit and miss, the staff are a high standard and I seriously cannot fault them at all but I am concerned about the chicken, sometimes the ingredients feel, how you say repulsive. Check me out on Youtube for more content @ ciech_mate
Food was tasty and fresh. Staff were super friendly! One of the better KFC's in calgary.
Atmosphere: 5
Food: 5
Service: 5
went from Ontario to Calgary to see my buddy. decided to try kfc down here.. the woman in the window proceeded to yell through the microphone about if i was gonna order or not. ruined my trip completely.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To start, I’d like to thank this KFC branch for me a reminder as to why I never take deliveries for KFC. There’s always an issue and missing orders. If I can give this store ZERO stars, I would. I ordered through DoorDash and I didn’t receive my order until an HOUR later. I thought ordering early would make my order arrive just in time for my break. Unfortunately, the DoorDash driver did poorly with their delivery but that’s all been resolved and I was given a credit.I’d like to give KFC Bannister Road a shout out for approaching their call, though! And a warn for their English customers. The person that I talked to the phone was fine to talk to. I’m addressing the other employees that I’ve heard through the phone and the way they’ve approached my concern with my order. If you’re going to talk to your own dialects, ensure what you’re talking about is appropriate and not a way to express your spite towards customers that has concerns with their order. Or shall I say, “complain?”. Next time, I suggest you all stick to talk in English rather than Tagalog and other dialects. Perhaps it can improve your communication and your service for your customers.And to the employee that made my order and was sooo “confident” that my order was prepared nicely, then can you explain the picture attached on my review? I wouldn’t be too confident. And I’m aware how your meals are prepared since I’ve worked in KFC for a while. I’d be more embarrassed than confident with your meal preparations. The meal I’ve received was cold, messy and my condiment was missing. Another reminder that you are serving this to a person, not a stray animal. I can’t even eat this. Everything was cold. And I meant about 30 degrees Fahrenheit cold.I’m not one to leave a poor review like this, but with the way my call was handled I just knew I had to. I want to acknowledge any future customers out there that this store will likely “complain” in front of you or even through the phone. It’s a shame that this store is using their own language and dialect inappropriately. I’m not even mad about my chicken anymore. It’s more about your customer service that I was mad about. Do better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy, Fries
Nice outlet, had a great meal with my kid and he enjoyed it. It was fresh, hot and nice. Good job to the cashiers too, very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Crunch
After just seeing the video online of the manager i am DISGUSTED by his behavior and unprofessionalism. Pulling your cell phone out and for what? How about be professional instead of always yelling at customers and staff. KFC do better.
Service: 1
I have gone to KfC 3 times in the past months and I have to wait for 30 min for my food and they don't ever have any white meat. A chicken plate with no chicken does not make sense
Staff had an extremely difficult time taking a basic order through drive-through